Queens Public Library Executive and Leadership Team

Dennis Walcott, the President & Chief Executive Officer at Queens Public Library, directs the overarching strategic vision for this independent, not-for-profit institution. Overseeing the entire organizational framework, the President & Chief Executive Officer ensures that library services remain accessible and relevant to the diverse communities within the New York region. This leadership role involves constant engagement with the Board to secure funding and expand public outreach initiatives. By prioritizing educational equity, Dennis Walcott drives the mission of providing free information access to all residents. The President & Chief Executive Officer manages complex stakeholder relationships to maintain the library's status as a vital community hub. Through rigorous oversight of institutional goals, Walcott guarantees that the library adapts to modern information needs while preserving the core values established in 1896. This executive leadership ensures long-term sustainability and operational excellence across all branches.

Carl Koerner, the President at Queens Public Library, focuses on the expansion of specialized library programs and community-based service models. Directing the development of unique educational initiatives, the President ensures that the library remains a cornerstone of local development within the New York area. This leadership role involves cultivating partnerships with external organizations to broaden the scope of available resources and public programming. By analyzing demographic trends and community needs, Carl Koerner designs targeted outreach strategies that increase library utilization. The President works closely with the executive team to ensure that these programs remain consistent with the institution's not-for-profit mandate. Koerner evaluates the impact of various service models to optimize resource distribution and maximize community benefit. Through the implementation of innovative programming, the President strengthens the library's role as a vital, independent entity dedicated to the intellectual growth and enrichment of the public.

Lisa Epps, the Chief Information Officer at Queens Public Library, architects the digital infrastructure necessary to support modern library services. Managing the vast network of public-facing technology, the Chief Information Officer ensures seamless access to digital collections and online resources for patrons across the New York area. This role involves implementing robust cybersecurity measures to protect user data while simultaneously upgrading hardware systems to improve branch efficiency. By integrating advanced software solutions, Lisa Epps facilitates the transition toward a more connected and technologically proficient library environment. The Chief Information Officer collaborates with other executive leaders to align technical investments with the broader mission of educational accessibility. Epps monitors system performance metrics to identify opportunities for innovation and service enhancement. Through the deployment of scalable cloud-based tools, the Chief Information Officer maintains the integrity and reliability of the library's extensive digital ecosystem.

Gitte Peng, the Chief of Staff & Senior VP at Queens Public Library, coordinates internal operations and facilitates communication between executive departments. Overseeing the daily administrative functions, the Chief of Staff & Senior VP ensures that organizational workflows align with the strategic objectives set by the leadership team. This role involves managing cross-functional projects that support the library's mission of community engagement and educational support throughout the New York region. By streamlining internal processes, Gitte Peng enhances the overall efficiency of the institution. The Chief of Staff & Senior VP acts as a primary liaison for the Board, ensuring that all operational activities remain transparent and goal-oriented. Peng monitors performance indicators to track progress on key initiatives and provides actionable insights to the executive team. Through meticulous planning and resource allocation, the Chief of Staff & Senior VP maintains the operational stability required for the library to serve the public effectively.