Qualtrics Executive and Leadership Team

August, 2026

Leadership Overview

Qualtrics has 8 executives leading key functions including financial strategy, revenue growth, regulated industry operations, sales execution, medical experience management, regional market development, field sales operations, and product-people integration.

Committed to transforming how organizations manage experience data, Qualtrics empowers global enterprises to optimize customer, employee, and brand interactions through advanced analytics and actionable insights.

Leadership Roles at Qualtrics

  • Chief Financial Officer - Rachita Sundar
  • Market President, Southeast - Addison Hoover
  • Chief Revenue Officer - Bill McMurray
  • Chief of Staff - Regulated Industries - Matthew Ogles
  • Chief Sales Officer - Adam Block
  • Chief Medical Officer - Adrienne Boissy
  • Chief Head of Product, UX Operations, Staff To The & Chief People Officer - Sarah Shipley
  • Global Head, Field Sales Operations - Hilary Neal
  • Rachita Sundar - Chief Financial Officer

    Rachita Sundar, the Chief Financial Officer at Qualtrics, directs all global financial planning, capital allocation, and fiscal reporting strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures alignment between investment priorities and the long-term growth objectives of the experience management platform. This leadership role involves managing complex budgetary frameworks across international markets to support scalable software development. By optimizing capital efficiency, Rachita Sundar directly impacts the ability of the company to innovate within the competitive CRM and experience management landscape. Ultimately, Sundar secures the financial stability required to maintain market leadership while driving sustainable value for stakeholders across the global software ecosystem.

    Addison Hoover - Market President, Southeast

    Addison Hoover, the Market President, Southeast at Qualtrics, directs regional operations and business development initiatives across the southeastern United States. Overseeing the growth of the local client base, the Market President, Southeast ensures that the experience management platform is effectively deployed to meet the needs of regional enterprises. This leadership role involves building strong relationships with local stakeholders and identifying new opportunities for market expansion. By tailoring the global strategy of the company to the specific demands of the regional market, Addison Hoover directly influences the success of the organization in this territory. Ultimately, Hoover fosters a culture of excellence and customer-centricity, ensuring that the company remains the preferred partner for organizations in the region seeking to improve their customer and employee experiences.

    Bill McMurray - Chief Revenue Officer

    Bill McMurray, the Chief Revenue Officer at Qualtrics, architects the overarching revenue generation strategy and manages global sales performance. Overseeing the expansion of the experience management platform, the Chief Revenue Officer drives market penetration across diverse industry verticals. This leadership role involves coordinating with cross-functional teams to refine go-to-market motions and maximize customer lifetime value. By aligning sales initiatives with the core mission of improving customer and employee engagement, Bill McMurray directly influences the financial trajectory of the organization. Ultimately, McMurray ensures that the company maintains a dominant position in the global software market by consistently meeting aggressive revenue targets and fostering long-term client partnerships.
    Bill McMurray

    Matthew Ogles - Chief of Staff - Regulated Industries

    Matthew Ogles, the Chief of Staff - Regulated Industries at Qualtrics, directs strategic initiatives specifically tailored for highly regulated sectors such as government, healthcare, and finance. Overseeing the implementation of experience management technology within these complex environments, the Chief of Staff - Regulated Industries ensures compliance and operational excellence. This leadership role involves bridging the gap between technical product capabilities and the unique requirements of institutional clients. By streamlining internal processes and facilitating communication between product teams and regulated stakeholders, Matthew Ogles directly supports the adoption of the platform in critical infrastructure sectors. Ultimately, Ogles strengthens the market presence of the company by delivering secure, compliant, and high-impact solutions that address the specific challenges faced by organizations operating under strict regulatory oversight.

    Adam Block - Chief Sales Officer

    Adam Block, the Chief Sales Officer at Qualtrics, executes the tactical sales strategy and manages the high-performance sales force responsible for driving software adoption. Overseeing the daily operations of the sales organization, the Chief Sales Officer ensures that the platform reaches key decision-makers across global markets. This leadership role involves refining sales methodologies and training teams to articulate the value of experience management technology effectively. By focusing on customer acquisition and the expansion of existing accounts, Adam Block directly contributes to the growth of the company. Ultimately, Block maintains a rigorous focus on sales velocity and pipeline management, ensuring that the organization achieves its quarterly and annual targets while expanding the footprint of the platform in the competitive software industry.
    Adam Block

    Adrienne Boissy - Chief Medical Officer

    Adrienne Boissy, the Chief Medical Officer at Qualtrics, directs the integration of clinical expertise into the experience management platform to improve patient and provider outcomes. Overseeing the development of healthcare-specific solutions, the Chief Medical Officer ensures that the technology addresses the nuances of the medical industry. This leadership role involves collaborating with product teams to translate clinical insights into actionable data for healthcare institutions. By leveraging experience data to enhance the quality of care and operational efficiency, Adrienne Boissy directly impacts the success of the company in the healthcare vertical. Ultimately, Boissy drives the strategic vision for medical experience management, ensuring that the platform remains a vital tool for hospitals and health systems seeking to improve patient engagement and clinical relationships.
    Adrienne Boissy

    Sarah Shipley - Chief Head of Product, UX Operations, Staff To The & Chief People Officer

    Sarah Shipley, the Chief Head of Product, UX Operations, Staff To The & Chief People Officer at Qualtrics, directs the intersection of product development, user experience, and human capital management. Overseeing the alignment of internal talent strategies with product innovation, the Chief Head of Product, UX Operations, Staff To The & Chief People Officer ensures that the organization maintains a high-performance culture while building world-class software. This leadership role involves managing the employee experience, optimizing UX workflows, and supporting the executive staff in strategic decision-making. By fostering an environment where product excellence and employee engagement thrive, Sarah Shipley directly impacts the long-term success of the company. Ultimately, Shipley integrates people-centric strategies with technical product goals, ensuring that the organization remains a leader in the experience management software industry.

    Hilary Neal - Global Head, Field Sales Operations

    Hilary Neal, the Global Head, Field Sales Operations at Qualtrics, directs the infrastructure and processes that support the global sales organization. Overseeing the efficiency of field sales teams, the Global Head, Field Sales Operations ensures that representatives have the tools and data necessary to succeed in diverse international markets. This leadership role involves optimizing sales workflows, managing CRM data integrity, and implementing scalable processes that drive productivity. By streamlining the operational side of the sales function, Hilary Neal directly supports the ability of the company to scale its revenue operations globally. Ultimately, Neal provides the analytical foundation and operational rigor required to maintain a high-performing sales culture, ensuring that the organization can effectively execute its growth strategy across all regions.

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    Frequently Asked Questions Regarding Qualtrics Top Executives and Leadership Team

    Who leads Qualtrics?
    Qualtrics is led by Rachita Sundar (Chief Financial Officer), along with executives such as Addison Hoover (Market President, Southeast) and Bill McMurray (Chief Revenue Officer).
    Who is part of Qualtrics’s executive team?
    The executive team of Qualtrics includes leaders such as Rachita Sundar (Chief Financial Officer), Addison Hoover (Market President, Southeast), Bill McMurray (Chief Revenue Officer) and other senior executives.
    How many executives does Qualtrics have?
    Qualtrics has 8 executives leading key business areas.
    What roles are included in Qualtrics’s leadership team?
    The leadership team of Qualtrics includes roles such as Chief Financial Officer, Market President, Southeast, Chief Revenue Officer, Chief of Staff - Regulated Industries, Chief Sales Officer.