PSI Services Executive and Leadership Team

Waqas Khan, the Chief Executive Officer at PSI Services, directs the overarching corporate strategy and long-term vision for professional testing solutions. Khan oversees the alignment of test development and scoring services with evolving industry requirements across North American markets. By managing high-level stakeholder relationships, the Chief Executive Officer ensures the organization maintains its reputation for accuracy and reliability in talent assessment. This leadership role involves constant evaluation of market trends to refine the service portfolio. Waqas Khan drives operational excellence by fostering collaboration between the test delivery and item banking departments. Through the implementation of scalable business models, the Chief Executive Officer secures the competitive position of the firm. Ultimately, Khan optimizes organizational performance to support the delivery of secure, high-stakes certification programs that empower professionals worldwide.

Ricky Wallace, the President & Chief Executive Officer at PSI Services, manages the daily operational execution and strategic expansion of talent assessment solutions. Wallace coordinates the integration of call center support with advanced reporting systems to enhance client satisfaction. Overseeing the broader organizational structure, the President & Chief Executive Officer ensures that all test delivery platforms meet stringent security standards. This leadership role requires constant monitoring of service quality and operational efficiency across global regions. Ricky Wallace drives innovation in item authoring processes to maintain the high standards expected by certification bodies. By aligning internal resources with market demands, the President & Chief Executive Officer facilitates sustainable growth. Ultimately, Wallace strengthens the market presence of the company through consistent delivery of professional testing services.

Harold Ford, the Chief Executive Officer & Manager, Ford Media & , Station Wpul at PSI Services, directs specialized media integration and communication strategies for professional testing services. Ford oversees the development of outreach programs that promote certification awareness and talent assessment value. By managing the intersection of media distribution and testing services, the Chief Executive Officer & Manager, Ford Media & , Station Wpul ensures consistent messaging across diverse regional markets. This leadership role involves coordinating with internal teams to amplify the impact of assessment solutions through strategic media channels. Harold Ford drives engagement initiatives that connect professional certification services with target audiences. Through the application of media expertise, the Chief Executive Officer & Manager, Ford Media & , Station Wpul enhances the visibility of the company. Ultimately, Ford supports the growth of the firm by expanding the reach of its professional assessment offerings.

Yves Baetsle, the Chief Financial Officer at PSI Services, directs the financial planning, reporting, and fiscal strategy for the organization. Baetsle oversees capital allocation to support the development of new testing technologies and assessment tools. By managing the budgetary requirements of the test delivery and scoring departments, the Chief Financial Officer ensures optimal resource utilization. This leadership role involves analyzing financial performance metrics to guide investment decisions across international operations. Yves Baetsle drives fiscal transparency and compliance, providing the necessary data for strategic decision-making by the executive team. Through rigorous financial oversight, the Chief Financial Officer mitigates risk and supports the long-term stability of the firm. Ultimately, Baetsle secures the financial health of the company, enabling continued investment in professional certification services.

Doreen Palmer, the Owner and Chief Financial Officer at PSI Services, directs the long-term financial strategy and ownership interests of the organization. Palmer oversees the balance sheet and capital structure to ensure the firm remains well-positioned for market expansion. By managing the financial health of the company, the Owner and Chief Financial Officer provides the stability necessary for continuous investment in test development and scoring technology. This leadership role involves evaluating the financial impact of strategic initiatives and ensuring alignment with the core mission of providing professional assessment services. Doreen Palmer drives fiscal discipline across all departments, fostering a culture of efficiency and accountability. Through the oversight of financial operations, the Owner and Chief Financial Officer supports the sustainable delivery of certification solutions. Ultimately, Palmer secures the future of the firm through prudent financial management.

Willie Crawford, the President at PSI Services, directs the day-to-day operations and tactical execution of the company's service delivery model. Crawford oversees the functional departments responsible for test administration, scoring, and reporting to ensure high-quality outcomes for clients. By coordinating cross-functional teams, the President ensures that all assessment solutions meet the rigorous standards required for professional certification. This leadership role involves monitoring operational performance metrics and implementing process improvements to enhance service delivery. Willie Crawford drives the alignment of internal workflows with the strategic goals set by the executive team. Through the management of operational resources, the President facilitates the efficient delivery of talent assessment services across various industries. Ultimately, Crawford maintains the operational excellence of the firm, ensuring that all testing programs are executed with precision and reliability.

Lee Harrison, the Chief Technology Officer at PSI Services, architects the digital infrastructure required for secure test delivery and automated scoring systems. Harrison oversees the engineering teams responsible for maintaining the integrity of item banking and online assessment platforms. By integrating advanced software solutions, the Chief Technology Officer ensures that all testing services remain accessible and secure for global users. This leadership role involves constant collaboration with product managers to align technical capabilities with client needs. Lee Harrison drives the adoption of emerging technologies to improve the efficiency of talent assessment solutions. Through the modernization of legacy systems, the Chief Technology Officer enhances the scalability of the entire service portfolio. Ultimately, Harrison maintains the technological edge of the company, ensuring reliable performance for high-stakes certification programs.

Alon Schwartz, the Chief Revenue Officer, Licensure at PSI Services, directs the sales and business development efforts specifically focused on licensure and certification markets. Schwartz oversees the acquisition of new partnerships with professional boards and regulatory agencies. By analyzing market data, the Chief Revenue Officer, Licensure identifies opportunities to expand the footprint of testing services within the licensure sector. This leadership role involves managing the sales pipeline and ensuring that revenue targets align with the broader corporate objectives. Alon Schwartz drives the implementation of client-focused strategies that emphasize the value of secure, reliable assessment solutions. Through the cultivation of long-term relationships with key stakeholders, the Chief Revenue Officer, Licensure secures recurring revenue streams. Ultimately, Schwartz optimizes the commercial performance of the licensure division to support the overall growth of the company.