PSI Services Executive and Leadership Team

November, 2026

Leadership Overview

PSI Services has 6 executives leading key functions including strategy, financial oversight, technology architecture, media management, ownership, and licensure revenue growth.

Focused on delivering high-stakes assessment solutions, PSI Services maintains a commitment to precision in professional testing, certification, and talent evaluation across global markets.

Leadership Roles at PSI Services

  • Chief Executive Officer - David Pfenninger
  • Chief Executive Officer & Manager, Ford Media & , Station Wpul - Harold Ford
  • Chief Financial Officer - Yves Baetsle
  • Owner and Chief Financial Officer - Doreen Palmer
  • Chief Technology Officer & Senior VP - Lee Harrison
  • Chief Revenue Officer, Licensure - Alon Schwartz
  • David Pfenninger - Chief Executive Officer

    David Pfenninger, the Chief Executive Officer at PSI Services, directs the overarching corporate strategy and long-term vision for professional testing solutions. Pfenninger manages the alignment of test development, item authoring, and scoring services with evolving industry standards. By overseeing the executive leadership team, the Chief Executive Officer ensures operational excellence across all assessment platforms. This leadership role involves driving market expansion and maintaining the integrity of certification programs on a global scale. Through rigorous focus on talent assessment innovation, David Pfenninger optimizes the delivery of high-stakes testing services. Pfenninger fosters a culture of accuracy and reliability, which remains central to the company's mission. Ultimately, the Chief Executive Officer secures the competitive position of the organization within the professional services sector by prioritizing scalable, secure, and efficient testing infrastructure for diverse client needs.

    Harold Ford - Chief Executive Officer & Manager, Ford Media & , Station Wpul

    Harold Ford, the Chief Executive Officer & Manager, Ford Media & , Station Wpul at PSI Services, directs specialized media integration and communication strategies for assessment outreach. Ford oversees the alignment of public-facing messaging with the company's professional testing and certification services. By managing media partnerships, the Chief Executive Officer & Manager, Ford Media & , Station Wpul ensures that the value of talent assessment solutions reaches key stakeholders effectively. This leadership role involves coordinating with internal teams to amplify the impact of certification programs. Harold Ford drives the development of communication channels that support the company's market presence. Through strategic media management, Ford enhances the visibility of testing services across diverse platforms. The Chief Executive Officer & Manager, Ford Media & , Station Wpul maintains a focus on brand integrity and clear information dissemination. Ultimately, Ford strengthens the connection between the organization and the professional communities served.

    Yves Baetsle - Chief Financial Officer

    Yves Baetsle, the Chief Financial Officer at PSI Services, manages the fiscal health and capital allocation strategies for the organization. Baetsle oversees financial reporting, budgeting, and resource distribution to support the development of complex testing and scoring systems. By analyzing market trends, the Chief Financial Officer ensures the financial sustainability of talent assessment solutions. This leadership role involves collaborating with the executive team to evaluate investment opportunities in test delivery technology. Yves Baetsle maintains strict compliance with financial regulations while driving profitability across all service lines. Through precise fiscal planning, Baetsle supports the expansion of testing services into new regional markets. The Chief Financial Officer provides the necessary economic framework to sustain long-term growth. Ultimately, Baetsle ensures that the financial operations of the company remain robust, transparent, and aligned with the broader strategic objectives of the organization.

    Doreen Palmer - Owner and Chief Financial Officer

    Doreen Palmer, the Owner and Chief Financial Officer at PSI Services, governs the foundational financial policies and long-term ownership interests of the company. Palmer oversees the strategic financial planning that supports the delivery of professional testing and talent assessment services. By monitoring capital structure, the Owner and Chief Financial Officer ensures the stability of the organization during periods of market expansion. This leadership role involves evaluating the performance of core business units, including test development and scoring operations. Doreen Palmer drives the implementation of financial controls that protect the company's assets and reputation. Through careful oversight of fiscal health, Palmer enables the continued investment in high-stakes certification technology. The Owner and Chief Financial Officer maintains a focus on sustainable growth and shareholder value. Ultimately, Palmer secures the long-term viability of the company by balancing operational efficiency with prudent financial management.

    Lee Harrison - Chief Technology Officer & Senior VP

    Lee Harrison, the Chief Technology Officer & Senior VP at PSI Services, architects the digital infrastructure required for secure test delivery and item banking. Harrison oversees the integration of advanced software solutions that power the company's assessment platforms. By directing the engineering teams, the Chief Technology Officer & Senior VP ensures the reliability and scalability of scoring and reporting systems. This leadership role involves implementing cutting-edge technology to protect the integrity of certification processes. Lee Harrison drives the digital transformation of testing services, enabling seamless user experiences across diverse geographic regions. Through continuous innovation in assessment technology, Harrison supports the company's mission to provide accurate talent evaluation. The Chief Technology Officer & Senior VP maintains alignment between technical capabilities and client requirements. Ultimately, Harrison secures the technological foundation necessary for the organization to lead in the professional testing industry.
    Lee Harrison

    Alon Schwartz - Chief Revenue Officer, Licensure

    Alon Schwartz, the Chief Revenue Officer, Licensure at PSI Services, directs the growth strategies for the licensure and certification business segments. Schwartz oversees the sales and business development initiatives that expand the reach of professional testing services. By analyzing market demand, the Chief Revenue Officer, Licensure ensures that talent assessment solutions meet the specific needs of regulatory bodies and professional organizations. This leadership role involves building strategic partnerships to increase the adoption of testing and scoring services. Alon Schwartz drives revenue generation by identifying new opportunities for licensure programs across various industries. Through targeted market engagement, Schwartz optimizes the sales funnel and improves client retention. The Chief Revenue Officer, Licensure maintains alignment with the broader corporate strategy to ensure consistent growth. Ultimately, Schwartz secures the financial success of the licensure division by delivering high-value assessment solutions to a global client base.

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    Frequently Asked Questions Regarding PSI Services Top Executives and Leadership Team

    Who leads PSI Services?
    PSI Services is led by David Pfenninger (Chief Executive Officer), along with executives such as Harold Ford (Chief Executive Officer & Manager, Ford Media & , Station Wpul) and Yves Baetsle (Chief Financial Officer).
    Who is part of PSI Services’s executive team?
    The executive team of PSI Services includes leaders such as David Pfenninger (Chief Executive Officer), Harold Ford (Chief Executive Officer & Manager, Ford Media & , Station Wpul), Yves Baetsle (Chief Financial Officer) and other senior executives.
    How many executives does PSI Services have?
    PSI Services has 6 executives leading key business areas.
    What roles are included in PSI Services’s leadership team?
    The leadership team of PSI Services includes roles such as Chief Executive Officer, Chief Executive Officer & Manager, Ford Media & , Station Wpul, Chief Financial Officer, Owner and Chief Financial Officer, Chief Technology Officer & Senior VP.