PSI Services Executive and Leadership Team

Waqas Khan, the Chief Executive Officer at PSI Services, directs the overarching strategic vision for professional testing and talent assessment solutions. Khan architects long-term growth initiatives by aligning test development and item banking capabilities with evolving industry requirements. By overseeing the integration of scoring and reporting systems, the Chief Executive Officer ensures high-quality delivery for certification clients. This leadership role involves constant collaboration with the Board to maintain market leadership in the assessment sector. Waqas Khan drives operational excellence across North American and international markets, ensuring that all testing services meet stringent regulatory standards. Through the optimization of call center operations and test delivery infrastructure, the Chief Executive Officer secures the company's reputation for reliability. Ultimately, Khan fosters a culture of innovation that supports the expansion of assessment services into new professional verticals, maintaining a competitive edge in the global talent evaluation landscape.

Ricky Wallace, the President & Chief Executive Officer at PSI Services, manages the daily execution of professional testing services and talent assessment solutions. Wallace drives the operational efficiency of test development and item authoring processes to ensure seamless client experiences. Overseeing the entire service lifecycle, the President & Chief Executive Officer coordinates with department heads to streamline scoring and reporting workflows. This leadership role requires constant monitoring of test delivery performance to maintain high standards of integrity. Ricky Wallace executes strategic plans that expand the company's footprint in the professional certification market. By focusing on the scalability of assessment platforms, the President & Chief Executive Officer supports the company's mission to provide accurate talent evaluation. Through rigorous oversight of call center operations, Wallace ensures that client needs remain the primary focus of all service delivery initiatives, ultimately strengthening the market position of the organization.

Harold Ford, the Chief Executive Officer & Manager, Ford Media & , Station Wpul at PSI Services, directs specialized strategic initiatives related to media integration and communication channels within the assessment framework. Ford architects outreach programs that enhance the visibility of professional testing services and talent assessment solutions. Overseeing the alignment of media assets with certification delivery, the Chief Executive Officer & Manager, Ford Media & , Station Wpul ensures that messaging remains consistent with the company's high standards. This leadership role involves managing complex stakeholder relationships to expand the reach of testing services. Harold Ford drives the development of communication strategies that support the company's market impact. By leveraging media expertise, the Chief Executive Officer & Manager, Ford Media & , Station Wpul optimizes the dissemination of information regarding test development and scoring services, ensuring that clients and candidates receive clear, accurate, and timely updates throughout the assessment process.

Yves Baetsle, the Chief Financial Officer at PSI Services, directs the financial strategy and fiscal health of the organization. Baetsle manages capital allocation for test development infrastructure and talent assessment technology investments. Overseeing the financial reporting for all certification services, the Chief Financial Officer ensures transparency and compliance across global operations. This leadership role involves analyzing revenue streams from item banking and test delivery to optimize profitability. Yves Baetsle drives cost-efficiency initiatives within the call center and scoring departments, ensuring that financial resources support the company's core mission. By collaborating with the executive team, the Chief Financial Officer aligns budgetary goals with long-term business objectives. Through the management of fiscal risk and the implementation of robust financial controls, Baetsle secures the company's ability to invest in future assessment innovations, maintaining a stable foundation for continued growth in the professional testing industry.

Doreen Palmer, the Owner and Chief Financial Officer at PSI Services, directs the long-term financial stability and ownership strategy of the organization. Palmer architects fiscal policies that support the expansion of professional testing services and talent assessment solutions. Overseeing the financial health of the company, the Owner and Chief Financial Officer ensures that investments in test development and item banking remain aligned with the company's core mission. This leadership role involves evaluating the financial impact of new service offerings and market expansions. Doreen Palmer drives the optimization of capital resources to enhance the efficiency of scoring and reporting operations. By maintaining a focus on sustainable growth, the Owner and Chief Financial Officer secures the company's ability to deliver high-quality certification services. Through the oversight of financial governance, Palmer ensures that the organization remains a leader in the professional assessment industry, providing value to all stakeholders.

Willie Crawford, the President at PSI Services, directs the operational execution of the company's professional testing and talent assessment services. Crawford architects internal processes that improve the efficiency of test delivery and call center support. Overseeing the day-to-day management of service departments, the President ensures that all certification solutions meet the highest quality standards. This leadership role involves coordinating cross-functional teams to streamline item authoring and scoring workflows. Willie Crawford drives the implementation of operational best practices that enhance client satisfaction and service reliability. By focusing on the scalability of assessment operations, the President supports the company's mission to provide accurate and secure talent evaluation. Through the management of organizational performance, Crawford ensures that the company maintains its competitive edge in the professional testing market, consistently delivering value to clients and candidates across all service lines.

Alon Schwartz, the Chief Revenue Officer, Licensure at PSI Services, directs all revenue-generating activities specifically within the licensure and certification sector. Schwartz architects sales strategies that increase the adoption of test development and item banking services among professional organizations. Overseeing the expansion of licensure programs, the Chief Revenue Officer, Licensure ensures that the company captures significant market share in the talent assessment space. This leadership role involves building partnerships with regulatory bodies and professional associations to secure long-term service contracts. Alon Schwartz drives the growth of revenue through the effective promotion of test delivery and scoring solutions. By analyzing market trends in licensure, the Chief Revenue Officer, Licensure aligns service offerings with the specific needs of professional clients. Through the management of the sales pipeline and the cultivation of key client relationships, Schwartz ensures the consistent financial performance of the licensure division.

Lee Harrison, the Chief Technology Officer & Senior VP at PSI Services, directs the technological roadmap for all testing and assessment platforms. Harrison architects scalable cloud infrastructure to support high-volume test delivery and secure scoring systems. Overseeing the development of item authoring software, the Chief Technology Officer & Senior VP ensures that the company remains at the forefront of assessment technology. This leadership role involves managing the engineering teams responsible for maintaining the integrity and security of the testing environment. Lee Harrison drives the integration of advanced analytics into the reporting process, providing clients with actionable insights from assessment data. By prioritizing cybersecurity and system reliability, the Chief Technology Officer & Senior VP protects the company's digital assets. Through the continuous improvement of the technical stack, Harrison supports the company's mission to provide seamless, reliable, and innovative talent assessment solutions to a global client base.