Progressive Executive and Leadership Team

July, 2026

Leadership Overview

Progressive Insurance has 9 executives leading key functions including strategy, technology, finance, legal, operations, and human resources.

Driven by a commitment to innovation, [[Progressive Insurance]] provides comprehensive insurance solutions, shaping the market through accessible products and a customer-centric approach.

Leadership Roles at Progressive

  • Chief Executive Officer - Dmytro Serbin
  • President, Chief Executive Officer & Board Member - Tricia Griffith
  • Chief Financial Officer - John Sauerland
  • President, Commercial Lines - Karen Bailo
  • Chief Technology Officer - Pawan Divakarla
  • Chief Information Officer - Steve Broz
  • Chief Legal Officer - David Stringer
  • Presidentceo - Greg Scott
  • Hrd - Patricia Auriemma
  • Dmytro Serbin - Chief Executive Officer

    Dmytro Serbin, the Chief Executive Officer at Progressive Insurance, directs the overarching corporate strategy and operational framework. Serbin guides the company's expansion into new markets and product development, ensuring alignment with the firm's mission to provide accessible insurance solutions. This leadership role involves fostering innovation across all departments, from underwriting to claims processing, and maintaining strong relationships with stakeholders and the board. By setting ambitious goals and championing a culture of continuous improvement, Dmytro Serbin drives the company's long-term vision and market competitiveness. The Chief Executive Officer's purview extends to financial performance oversight and strategic partnerships, solidifying Progressive Insurance's position in the insurance sector.

    Tricia Griffith - President, Chief Executive Officer & Board Member

    Tricia Griffith, the President, Chief Executive Officer & Board Member at Progressive Insurance, spearheads the company's strategic direction and corporate governance. Griffith oversees all major business units, ensuring operational efficiency and market responsiveness in personal and commercial auto, motorcycle, boat, and recreational vehicle insurance offerings. This executive position involves cultivating a strong corporate culture and driving initiatives that enhance customer experience and product innovation. Tricia Griffith also engages directly with the board to align long-term objectives with market realities, championing growth strategies and financial prudence. The President, Chief Executive Officer & Board Member's leadership ensures Progressive Insurance maintains its competitive edge and commitment to serving policyholders through independent agencies, online, and via phone.
    Tricia Griffith

    John Sauerland - Chief Financial Officer

    John Sauerland, the Chief Financial Officer at Progressive Insurance, oversees the company's financial planning, reporting, and investment strategies. Sauerland directs all fiscal operations, including budgeting, forecasting, and capital management, ensuring the financial health and stability of the organization. This executive role involves managing relationships with investors and financial institutions, and providing critical financial insights to support strategic decision-making across all business segments. John Sauerland's expertise is vital in navigating the complex financial landscape of the insurance industry, optimizing profitability, and ensuring compliance with regulatory requirements. The Chief Financial Officer's guidance is fundamental to Progressive Insurance's sustained growth and market leadership.
    John Sauerland

    Karen Bailo - President, Commercial Lines

    Karen Bailo, the President, Commercial Lines at Progressive Insurance, leads the strategic development and operational management of the company's commercial insurance division. Bailo directs initiatives aimed at expanding market share and enhancing product offerings for businesses, including commercial auto, property, and workers' compensation insurance. This executive position involves fostering strong relationships with independent insurance agencies and brokers who serve the commercial sector. Karen Bailo's leadership focuses on driving profitable growth, ensuring competitive product design, and optimizing the customer experience for commercial clients across the United States. The President, Commercial Lines' expertise is critical to Progressive Insurance's success in serving the diverse needs of the business community.
    Karen Bailo

    Pawan Divakarla - Chief Technology Officer

    Pawan Divakarla, the Chief Technology Officer at Progressive Insurance, architects the company's technological infrastructure and digital transformation initiatives. Divakarla directs the development and implementation of innovative technology solutions that enhance product offerings, streamline operations, and improve customer engagement across all sales channels, including independent agencies, online platforms, and phone services. This critical role involves overseeing data analytics, cybersecurity, and the integration of emerging technologies to maintain Progressive Insurance's competitive advantage. By driving technological advancements, Pawan Divakarla ensures the company's systems are scalable, secure, and capable of supporting future growth and evolving customer needs. The Chief Technology Officer's strategic vision is integral to optimizing the user experience and operational effectiveness throughout the United States.

    Steve Broz - Chief Information Officer

    Steve Broz, the Chief Information Officer at Progressive Insurance, manages the company's information systems and technology operations. Broz ensures the reliability, security, and efficiency of the IT infrastructure that supports Progressive Insurance's diverse product lines, including auto, motorcycle, and recreational vehicle insurance. This executive function involves directing the deployment of enterprise-wide software solutions, managing IT budgets, and aligning technology strategies with business objectives. Steve Broz plays a key part in maintaining robust data management practices and supporting the digital tools used by independent agencies and customers nationwide. The Chief Information Officer's leadership is essential for enabling seamless operations and driving technological innovation across the organization.
    Steve Broz
    David Stringer, the Chief Legal Officer at Progressive Insurance, directs the company's legal affairs and ensures compliance with all relevant regulations. Stringer oversees the legal team, providing counsel on corporate governance, litigation, regulatory matters, and contract negotiations across the United States. This executive position is crucial for mitigating legal risks and safeguarding the company's interests in its diverse insurance offerings. David Stringer plays a pivotal role in shaping policies and procedures to align with evolving legal frameworks within the insurance sector. The Chief Legal Officer's strategic advice supports business objectives while upholding the highest standards of corporate integrity and ethical conduct.
    David Stringer

    Greg Scott - Presidentceo

    Greg Scott, the Presidentceo at Progressive Insurance, drives the company's operational execution and strategic initiatives. Scott oversees key business functions, ensuring the effective delivery of insurance products and services to customers nationwide. This leadership role involves fostering cross-departmental collaboration and implementing strategies to enhance market penetration and customer satisfaction. Greg Scott's focus is on optimizing operational workflows and driving efficiency across the organization, supporting the company's mission to provide accessible and reliable insurance solutions. The Presidentceo's leadership is instrumental in maintaining Progressive Insurance's competitive position and achieving its growth objectives.

    Patricia Auriemma - Hrd

    Patricia Auriemma, the Hrd at Progressive Insurance, directs the company's human resources strategy and operations. Auriemma oversees talent acquisition, employee development, compensation, and benefits programs, ensuring a robust and engaged workforce. This executive function is vital for attracting and retaining top talent, fostering a positive corporate culture, and supporting the company's overall business objectives. Patricia Auriemma plays a key role in implementing HR policies that align with Progressive Insurance's commitment to its employees and its mission to provide exceptional service. The Hrd's strategic approach to human capital management is essential for driving organizational success and employee satisfaction.

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    Frequently Asked Questions Regarding Progressive Top Executives and Leadership Team

    Who leads Progressive?
    Progressive is led by Dmytro Serbin (Chief Executive Officer), along with executives such as Tricia Griffith (President, Chief Executive Officer & Board Member) and John Sauerland (Chief Financial Officer).
    Who is part of Progressive’s executive team?
    The executive team of Progressive includes leaders such as Dmytro Serbin (Chief Executive Officer), Tricia Griffith (President, Chief Executive Officer & Board Member), John Sauerland (Chief Financial Officer) and other senior executives.
    How many executives does Progressive have?
    Progressive has 9 executives leading key business areas.
    What roles are included in Progressive’s leadership team?
    The leadership team of Progressive includes roles such as Chief Executive Officer, President, Chief Executive Officer & Board Member, Chief Financial Officer, President, Commercial Lines, Chief Technology Officer.