Premier NX Executive and Leadership Team

David Shapiro, the Chief Operating Officer at Premier NX, directs the internal infrastructure required to support seamless client co-sourcing. Shapiro manages the daily execution of back-office processes, ensuring that every blended workforce resource aligns with specific client objectives. By optimizing internal workflows, the Chief Operating Officer maintains high service standards across diverse business functions. This leadership role involves constant collaboration with the executive team to refine operational efficiency and scalability. David Shapiro monitors performance metrics to guarantee that outsourcing solutions meet rigorous quality benchmarks. Through the implementation of standardized service protocols, the Chief Operating Officer enhances the overall value proposition for clients. By focusing on internal process excellence, Shapiro secures the operational foundation necessary for sustained growth. The Chief Operating Officer remains dedicated to transforming complex business requirements into streamlined, high-impact service delivery models that support the broader organizational mission.

Jeffrey Michel, the President & Chief Operating Officer at Premier NX, architects the overarching strategic vision for the company. Michel oversees the integration of front-facing customer service functions, ensuring that every client interaction reflects the core values of the partner organization. As the President & Chief Operating Officer, Michel drives the expansion of service capabilities to meet evolving market demands in the U.S. and Canada. This leadership role requires balancing high-level strategic planning with the tactical oversight of service delivery teams. Jeffrey Michel fosters a culture of accountability, pushing the organization to exceed performance targets consistently. By aligning resource allocation with long-term business goals, the President & Chief Operating Officer ensures that the company remains a vital extension of every client business. Michel maintains focus on market positioning, securing a competitive advantage through superior service quality and innovative co-sourcing methodologies that deliver measurable results.

Cj Stafford, the Division President, American, Premier Nx (North) at Premier NX, manages regional operations and client relationships across the northern territories. Stafford oversees the deployment of resources within this specific geographic scope, ensuring that service delivery remains consistent with company standards. As the Division President, American, Premier Nx (North), Stafford coordinates with local teams to address unique market challenges and opportunities. This leadership role involves maintaining high levels of client satisfaction by providing tailored support that functions as a seamless extension of the client business. Cj Stafford monitors regional performance indicators to drive efficiency and service excellence. By fostering strong relationships with key stakeholders, the Division President, American, Premier Nx (North) secures long-term partnerships. Stafford implements strategic initiatives that enhance the company footprint, ensuring that the organization remains a preferred provider of outsourcing solutions within the northern region through consistent, high-quality service execution.

Ed Porter, the Chief Revenue Officer, Fractional at Premier NX, drives the commercial strategy and revenue growth initiatives. Porter identifies new market opportunities, ensuring that the company effectively communicates the value of its co-sourcing model to prospective clients. As the Chief Revenue Officer, Fractional, Porter manages the sales pipeline and develops partnerships that expand the reach of the organization. This leadership role involves analyzing market trends to tailor outsourcing solutions for diverse industry needs. Ed Porter collaborates with the executive team to refine pricing models and service packages that maximize client retention and acquisition. By focusing on sustainable revenue streams, the Chief Revenue Officer, Fractional, strengthens the financial health of the company. Porter executes targeted growth strategies that align with the broader mission of providing seamless business support. Through strategic market engagement, the Chief Revenue Officer, Fractional, ensures that the company maintains a robust presence across North American business sectors.