Plusgrade Executive and Leadership Team

Brett Mellon, the Chief Operating Officer at Plusgrade, directs internal scaling and operational efficiency across the global organization. Overseeing the integration of ancillary revenue platforms, the Chief Operating Officer ensures that airline and hotel partners receive consistent, high-performance service delivery. This leadership role involves streamlining cross-departmental workflows to support rapid market expansion. By optimizing internal processes, Brett Mellon directly impacts the company's ability to deploy SaaS solutions at scale. Mellon manages the infrastructure required to support complex travel technology ecosystems, ensuring that operational output aligns with the broader corporate strategy. Through rigorous oversight of resource allocation, the Chief Operating Officer maintains the agility necessary for sustained growth in the competitive travel technology sector. Mellon secures operational excellence by fostering collaboration between product development and client success teams, ultimately driving long-term value for all travel provider partners.

Gregory Hybl, the President, Points at Plusgrade, directs the strategic growth and operational management of the loyalty and points-based business unit. Overseeing the integration of loyalty programs into the broader upselling ecosystem, the President, Points ensures that travel providers can effectively monetize customer rewards. This leadership role involves developing innovative ways for passengers to utilize points for seat upgrades and premium services. By optimizing the loyalty platform, Gregory Hybl directly impacts the engagement levels of frequent travelers across the company's partner network. Hybl manages the product roadmap for the points division, ensuring alignment with the needs of global airlines and loyalty program operators. Through strategic partnerships, the President, Points secures the company's position as a leader in loyalty-driven revenue generation. Hybl drives the development of new features that enhance the value of loyalty currencies, ultimately supporting the company's goal of providing comprehensive ancillary revenue solutions to the travel industry.

Eric Dinehart, the President, Solutions Business at Plusgrade, directs the development and deployment of specialized ancillary revenue solutions for the company's diverse client base. Overseeing the solutions team, the President, Solutions Business ensures that airlines and rail operators receive customized platforms that address specific operational challenges. This leadership role involves bridging the gap between client requirements and technical capabilities to deliver high-impact upselling tools. By managing the solutions portfolio, Eric Dinehart directly impacts the revenue performance of the company's largest enterprise partners. Dinehart oversees the implementation of new service modules, ensuring that each solution integrates seamlessly with existing travel provider systems. Through strategic focus on client-specific needs, the President, Solutions Business secures long-term partnerships and drives continuous improvement in the product suite. Dinehart aligns the solutions strategy with the company's overarching mission, ensuring that every deployment contributes to the growth and profitability of the travel providers served.

Luiz Batalha, the President at Plusgrade, directs the overall strategic vision and execution of the company's global business objectives. Overseeing the alignment of all departments, the President ensures that the organization remains focused on its mission to transform travel commerce through ancillary revenue innovation. This leadership role involves coordinating with the executive team to drive growth across the airline, hotel, cruise, and rail sectors. By setting the corporate agenda, Luiz Batalha directly impacts the company's market position and long-term financial success. Batalha manages the high-level relationships with key industry stakeholders, ensuring that the company's solutions remain relevant in a rapidly changing travel landscape. Through decisive leadership, the President secures the company's reputation as a premier provider of SaaS upselling platforms. Batalha fosters a culture of excellence and innovation, ensuring that the entire organization works cohesively to deliver value to travel providers and their guests worldwide.

Murali Sastry, the Chief Technology Officer at Plusgrade, architects the scalable cloud infrastructure powering the company's ancillary revenue and upselling platforms. Overseeing the engineering department, the Chief Technology Officer drives innovation in seat upgrade algorithms and guest service integration. This leadership role involves maintaining robust security standards for global travel partners while ensuring high availability for critical transaction systems. By leading the technical roadmap, Murali Sastry directly impacts the performance and reliability of the SaaS offerings. Sastry manages the development lifecycle to ensure that new features meet the evolving needs of airlines, hotels, and cruise lines. Through strategic investment in emerging technologies, the Chief Technology Officer enhances the platform's ability to process complex data sets in real-time. Sastry secures the company's competitive advantage by fostering a culture of technical excellence and rapid deployment, ensuring that the technology stack remains at the forefront of the travel industry.

Paul Rantilla, the Senior Vice President and Chief Revenue Officer, Hospitality at Plusgrade, drives revenue growth specifically within the hotel and lodging sector. Overseeing the expansion of room upgrade and priority service platforms, the Senior Vice President and Chief Revenue Officer, Hospitality ensures that hospitality partners maximize guest spend. This leadership role involves cultivating strategic relationships with major hotel chains to integrate upselling solutions into existing booking engines. By analyzing market trends, Paul Rantilla directly impacts the adoption rates of ancillary revenue tools across the hospitality portfolio. Rantilla manages the sales strategy to capture new market share in the global lodging industry. Through targeted outreach and partnership development, the Senior Vice President and Chief Revenue Officer, Hospitality secures long-term revenue streams for the company. Rantilla aligns sales objectives with product capabilities, ensuring that hospitality clients receive tailored solutions that enhance guest satisfaction while simultaneously increasing profitability for the hotel operators.

Fady Hammal, the Chief Legal Officer at Plusgrade, directs all corporate governance, regulatory compliance, and intellectual property strategy. Overseeing the legal department, the Chief Legal Officer ensures that the company's global operations adhere to international data privacy and travel industry regulations. This leadership role involves managing complex contract negotiations with airlines, cruise lines, and rail operators to protect the company's interests. By mitigating legal risks, Fady Hammal directly impacts the stability and security of the business model. Hammal manages the legal framework for all cross-border transactions, ensuring seamless integration with diverse regional legal requirements. Through proactive policy development, the Chief Legal Officer supports the company's expansion into new markets. Hammal secures the integrity of the organization by providing strategic counsel to the executive team and the Board, ensuring that all business initiatives remain compliant with evolving global standards while facilitating the company's mission to revolutionize travel commerce.