Playa Bowls Executive and Leadership Team

September, 2026

Leadership Overview

Playa Bowls has 5 executives leading key functions including strategy, financial oversight, brand marketing, operational coordination, and internal management.

Focused on delivering premium superfruit nutrition, Playa Bowls maintains a commitment to healthy living through a diverse menu of smoothies, juices, and bowls while expanding market presence across the United States.

Leadership Roles at Playa Bowls

  • Chief Executive Officer - John Cappasola
  • Chief Financial Officer - Tony Reaman
  • Chief Operating Officer - Margra Ferrier
  • Chief Marketing Officer - Timothy Hackbardt
  • Chief of Staff - Kelly Pfeiffer
  • John Cappasola - Chief Executive Officer

    John Cappasola, the Chief Executive Officer at Playa Bowls, directs the overarching strategic vision for the superfruit bowl franchise. By aligning corporate objectives with consumer demand for healthy, nutrient-dense food options, the Chief Executive Officer drives long-term growth across the national footprint. John Cappasola manages high-level relationships with stakeholders and investors to ensure the brand maintains a competitive edge in the hospitality sector. This leadership role involves constant evaluation of market trends to refine the menu offerings of smoothies, juices, and oatmeal. Through rigorous oversight of the executive team, the Chief Executive Officer fosters a culture of excellence and operational efficiency. By prioritizing sustainable expansion and brand integrity, the Chief Executive Officer secures the company's position as a leader in the health-focused restaurant industry. Cappasola ultimately shapes the future trajectory of the organization through decisive action and clear communication.

    Tony Reaman - Chief Financial Officer

    Tony Reaman, the Chief Financial Officer at Playa Bowls, manages the fiscal health and capital allocation strategies for the organization. Overseeing financial planning, budgeting, and reporting, the Chief Financial Officer ensures the company maintains robust liquidity to support rapid franchise expansion. Tony Reaman analyzes complex economic data to optimize supply chain costs for superfruit ingredients and coffee products. This leadership role requires close collaboration with the executive team to evaluate the profitability of new locations and regional market penetration. By implementing advanced financial controls, the Chief Financial Officer mitigates risk while maximizing shareholder value. Reaman directs the financial department to maintain transparency and compliance with industry standards. Through precise forecasting and disciplined resource management, the Chief Financial Officer provides the necessary foundation for the company to scale operations effectively across diverse geographic territories while maintaining consistent profit margins.

    Margra Ferrier - Chief Operating Officer

    Margra Ferrier, the Chief Operating Officer at Playa Bowls, directs the daily operational functions and service standards across the franchise network. By optimizing store-level performance and supply chain logistics, the Chief Operating Officer ensures the consistent quality of smoothies, juices, and soups. Margra Ferrier oversees the implementation of operational protocols that enhance customer experience and store efficiency. This leadership role involves managing the training and development of regional managers to maintain high service standards. By monitoring key performance indicators, the Chief Operating Officer identifies opportunities for process improvement and cost reduction. Ferrier directs the integration of new technology into store operations to streamline order fulfillment and inventory management. Through rigorous oversight of the operational infrastructure, the Chief Operating Officer supports the company's growth objectives, ensuring that every location delivers the signature experience that defines the brand in the competitive hospitality landscape.
    Margra Ferrier

    Timothy Hackbardt - Chief Marketing Officer

    Timothy Hackbardt, the Chief Marketing Officer at Playa Bowls, architects the brand identity and consumer engagement strategies for the superfruit bowl franchise. By leveraging digital platforms and local community outreach, the Chief Marketing Officer drives brand awareness and customer loyalty across the national market. Timothy Hackbardt oversees the development of creative campaigns that highlight the health benefits of smoothies, juices, and oatmeal. This leadership role involves coordinating with regional teams to ensure consistent messaging and promotional impact. By analyzing consumer behavior and market trends, the Chief Marketing Officer optimizes the marketing funnel to increase foot traffic and digital orders. Hackbardt directs the creative department to maintain a vibrant, modern brand aesthetic that resonates with health-conscious demographics. Through strategic partnerships and innovative advertising, the Chief Marketing Officer expands the reach of the company, ensuring the brand remains a top choice for nutritious, convenient dining options.
    Timothy Hackbardt

    Kelly Pfeiffer - Chief of Staff

    Kelly Pfeiffer, the Chief of Staff at Playa Bowls, coordinates internal operations and facilitates communication between the executive leadership team and the broader organization. By streamlining administrative processes and managing cross-departmental projects, the Chief of Staff ensures the company executes its strategic goals with precision. Kelly Pfeiffer oversees the implementation of internal policies that support the efficient delivery of superfruit bowls and coffee products. This leadership role involves managing the flow of information to the Chief Executive Officer to enable informed decision-making. By fostering collaboration across departments, the Chief of Staff eliminates operational bottlenecks and enhances organizational productivity. Pfeiffer directs the alignment of corporate initiatives with the daily requirements of the franchise network. Through meticulous planning and proactive problem-solving, the Chief of Staff maintains the operational rhythm of the company, ensuring that all teams remain focused on the core mission of providing healthy, high-quality food options to customers.

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    Frequently Asked Questions Regarding Playa Bowls Top Executives and Leadership Team

    Who leads Playa Bowls?
    Playa Bowls is led by John Cappasola (Chief Executive Officer), along with executives such as Tony Reaman (Chief Financial Officer) and Margra Ferrier (Chief Operating Officer).
    Who is part of Playa Bowls’s executive team?
    The executive team of Playa Bowls includes leaders such as John Cappasola (Chief Executive Officer), Tony Reaman (Chief Financial Officer), Margra Ferrier (Chief Operating Officer) and other senior executives.
    How many executives does Playa Bowls have?
    Playa Bowls has 5 executives leading key business areas.
    What roles are included in Playa Bowls’s leadership team?
    The leadership team of Playa Bowls includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief Marketing Officer, Chief of Staff.