Oswego Health Executive and Leadership Team

Ann Gilpin, the President & Chief Executive Officer at Oswego Health, directs the overarching strategic vision for the entire healthcare system. Focusing on long-term institutional growth, the President & Chief Executive Officer aligns clinical service expansion with the evolving needs of the New York patient population. This leadership role involves constant collaboration with the Board to ensure fiscal health and operational excellence across all departments. By prioritizing patient-centered care models, Ann Gilpin drives the organization toward higher standards of medical service delivery. The President & Chief Executive Officer maintains a rigorous focus on community health outcomes, ensuring that every facility under the corporate umbrella meets stringent quality benchmarks. Through proactive management of external partnerships and internal resource allocation, the President & Chief Executive Officer secures the future stability of the system, fostering an environment where clinical innovation thrives alongside traditional healthcare excellence.

Michael Backus, the President & Chief Executive Officer at Oswego Health, manages the daily execution of corporate policy and system-wide operational efficiency. Concentrating on the integration of urgent care and rehabilitation services, the President & Chief Executive Officer optimizes workflows to reduce patient wait times and improve service accessibility. This leadership role requires constant interaction with department heads to streamline administrative processes and enhance the overall patient experience. Michael Backus implements data-driven strategies to monitor performance metrics, ensuring that every clinical unit operates at peak capacity. By refining the delivery of audiology and orthopedic services, the President & Chief Executive Officer strengthens the market position of the organization within the competitive healthcare landscape. The President & Chief Executive Officer champions initiatives that modernize facility infrastructure, ultimately supporting the broader mission of providing accessible, high-quality medical care to the diverse communities served by the system.

Eric Campbell, the Executive VP, Finance & Chief Financial Officer at Oswego Health, manages the fiscal health and long-term financial planning of the entire organization. Overseeing revenue cycle management, budgeting, and capital investment strategies, the Executive VP, Finance & Chief Financial Officer ensures that the system maintains the resources required for clinical expansion. This leadership role involves analyzing financial performance across all service lines, including orthopedics and rehabilitation, to identify opportunities for cost reduction and revenue growth. Eric Campbell directs the financial reporting processes and ensures compliance with all healthcare accounting standards. By providing the executive team with accurate financial insights, the Executive VP, Finance & Chief Financial Officer supports informed decision-making regarding facility upgrades and service additions. The Executive VP, Finance & Chief Financial Officer maintains strong relationships with financial institutions and stakeholders, securing the capital necessary to sustain the mission of providing high-quality healthcare to the region.

Kathryn Pagliaroli, the Chief Operating Officer at Oswego Health, oversees the daily clinical operations and facility management across the entire healthcare network. Coordinating the complex logistics of audiology, urgent care, and rehabilitation departments, the Chief Operating Officer ensures seamless service delivery for all patients. This leadership role involves managing staffing requirements and optimizing resource utilization to maintain high standards of care. Kathryn Pagliaroli directs the implementation of operational protocols that enhance safety and efficiency throughout the organization. By monitoring clinical performance and facility maintenance, the Chief Operating Officer supports the strategic goals set by the executive team. The Chief Operating Officer facilitates communication between medical staff and administrative departments, ensuring that operational workflows remain aligned with the mission of providing comprehensive healthcare. Through rigorous oversight of daily activities, the Chief Operating Officer sustains the high-quality reputation of the system within the regional healthcare market.

Zachary Menter, the President at Oswego Health, leads specific business units focused on expanding the reach of specialized healthcare services. Concentrating on the growth of outpatient programs and community health initiatives, the President identifies new market opportunities to increase patient access to care. This leadership role involves coordinating with clinical directors to ensure that service expansion aligns with the overall mission of the organization. Zachary Menter drives the development of strategic partnerships that enhance the visibility and impact of the system within the broader New York healthcare market. By focusing on the scalability of specialized services, the President ensures that the organization remains competitive and responsive to community needs. The President works closely with the executive team to integrate new programs into the existing service portfolio, maintaining a focus on quality and efficiency. Through proactive leadership, the President supports the continued evolution of the system as a primary provider of comprehensive medical services.

Michael Stephens, the President, Oswego Health Medical Practice at Oswego Health, directs the clinical operations and physician management for the medical practice division. Overseeing the recruitment and retention of medical professionals, the President, Oswego Health Medical Practice ensures that the organization maintains a high standard of clinical expertise across all specialties. This leadership role involves fostering a collaborative environment where physicians and staff work together to improve patient outcomes. Michael Stephens implements clinical protocols that standardize care delivery, ensuring consistency in quality across all practice locations. By managing the operational performance of the medical practice, the President, Oswego Health Medical Practice supports the broader strategic goals of the system. The President, Oswego Health Medical Practice engages with the medical community to promote the services offered, driving patient volume and enhancing the reputation of the practice. Through dedicated leadership, the President, Oswego Health Medical Practice ensures that the clinical division remains a cornerstone of the healthcare system.

William Foster, the Chief Information Officer at Oswego Health, architects the digital infrastructure and health information systems necessary for modern medical practice. Managing the security and integrity of patient data, the Chief Information Officer ensures that all digital platforms comply with regulatory standards while supporting clinical workflows. This leadership role involves overseeing the integration of electronic health records across urgent care and orthopedic departments to improve diagnostic accuracy. William Foster drives the adoption of new technologies that facilitate better communication between providers and patients. By maintaining robust cybersecurity measures, the Chief Information Officer protects the organization from digital threats while enabling seamless access to critical medical information. The Chief Information Officer collaborates with other executives to align technology investments with the long-term growth strategy of the system. Through the continuous optimization of digital tools, the Chief Information Officer enhances the overall efficiency and responsiveness of the healthcare services provided.