Oswego Health Executive and Leadership Team

Ann Gilpin, the President & Chief Executive Officer at Oswego Health, directs the overarching strategic vision for the entire healthcare system. Gilpin architects long-term growth initiatives while ensuring the delivery of high-quality audiology, urgent care, and rehabilitation services across the New York region. By aligning clinical outcomes with organizational goals, the President & Chief Executive Officer maintains rigorous standards for patient safety and operational excellence. Ann Gilpin collaborates with the Board to secure the financial health of the institution, fostering an environment of continuous improvement. Through the management of diverse medical departments, the President & Chief Executive Officer drives the mission of providing accessible care to the community. This leadership role requires constant adaptation to evolving healthcare regulations and market demands. Ultimately, Gilpin secures the future of the organization by prioritizing patient-centered care and sustainable growth strategies that benefit the entire regional population.

Michael Backus, the President & Chief Executive Officer at Oswego Health, manages the daily administrative functions and external partnerships necessary for system-wide success. Backus executes complex operational plans that integrate urgent care and orthopedic services into a cohesive patient experience. As the President & Chief Executive Officer, Michael Backus oversees the expansion of service lines to meet the growing needs of the New York community. This role involves coordinating with various department heads to optimize resource allocation and improve clinical efficiency. By fostering strong relationships with regional stakeholders, the President & Chief Executive Officer strengthens the market position of the organization. Backus drives initiatives that enhance the accessibility of medical services, ensuring that the facility remains a cornerstone of local health. Through proactive management and strategic foresight, the President & Chief Executive Officer maintains the operational integrity of the entire healthcare network while supporting the broader mission of community wellness.

Eric Campbell, the Executive VP, Finance & Chief Financial Officer at Oswego Health, directs the fiscal strategy and capital allocation for the entire healthcare system. Campbell architects financial models that support the expansion of audiology and urgent care services throughout the New York region. As the Executive VP, Finance & Chief Financial Officer, Eric Campbell manages the budgeting process, revenue cycle, and long-term investment planning to ensure the economic stability of the organization. This leadership role involves analyzing market trends to identify opportunities for cost reduction and revenue growth. By maintaining transparent financial reporting, the Executive VP, Finance & Chief Financial Officer provides the Board with the insights necessary for informed decision-making. Campbell collaborates with other executives to align financial resources with the strategic mission of the facility. Through disciplined fiscal management, the Executive VP, Finance & Chief Financial Officer secures the capital required to maintain state-of-the-art medical equipment and infrastructure.

Jason Santiago, the Chief Operating Officer at Oswego Health, manages the internal logistics and daily facility operations that sustain high-quality patient care. Santiago executes strategies to streamline the delivery of orthopedic and rehabilitation services, ensuring maximum efficiency across all clinical units. As the Chief Operating Officer, Jason Santiago oversees the maintenance of medical facilities and the optimization of supply chain processes within the New York region. This role involves coordinating with department managers to resolve operational bottlenecks and improve patient throughput. By implementing lean management principles, the Chief Operating Officer enhances the overall productivity of the healthcare system. Santiago works closely with the executive team to ensure that operational capacity aligns with the rising demand for urgent care services. Through rigorous oversight of daily activities, the Chief Operating Officer maintains the high standards of service that define the organization, ultimately supporting the broader mission of providing reliable and accessible healthcare.

Zachary Menter, the President at Oswego Health, leads specific organizational divisions to ensure alignment with the broader mission of community health. Menter architects programs that enhance the quality of rehabilitation and orthopedic services, focusing on patient outcomes and service accessibility. As the President, Zachary Menter oversees the implementation of strategic initiatives that improve the overall patient experience within the New York region. This role involves managing cross-functional teams to ensure that clinical and administrative goals are met with precision. By fostering a culture of excellence, the President drives the development of new service lines that address the evolving needs of the local population. Menter collaborates with the executive leadership team to refine the operational strategy and maintain the competitive edge of the organization. Through dedicated leadership, the President ensures that every department functions effectively, contributing to the long-term success and reputation of the healthcare system as a trusted provider.

Michael Stephens, the President, Oswego Health Medical Practice at Oswego Health, directs the clinical operations and physician recruitment for the medical practice division. Stephens architects strategies to integrate primary care and specialty services, ensuring that patients receive comprehensive treatment across the New York region. As the President, Oswego Health Medical Practice, Michael Stephens oversees the performance of medical staff and the implementation of evidence-based clinical protocols. This leadership role involves managing the professional development of physicians and ensuring that the practice meets the highest standards of patient care. By optimizing the clinical workflow, the President, Oswego Health Medical Practice improves the efficiency of patient visits and enhances overall satisfaction. Stephens collaborates with the executive team to align the medical practice with the broader strategic goals of the organization. Through the effective management of clinical talent, the President, Oswego Health Medical Practice ensures the delivery of high-quality, accessible healthcare services to the community.

William Foster, the Chief Information Officer at Oswego Health, directs the digital infrastructure and data security protocols essential for modern healthcare delivery. Foster architects robust information systems that support audiology, rehabilitation, and urgent care departments by ensuring seamless access to electronic health records. As the Chief Information Officer, William Foster implements advanced cybersecurity measures to protect sensitive patient data across the entire New York network. This leadership role involves managing the integration of new medical technologies that improve diagnostic accuracy and operational speed. By optimizing the digital workflow, the Chief Information Officer reduces administrative burdens on clinical staff, allowing for more focused patient interaction. Foster collaborates with other executives to align technology investments with the long-term strategic goals of the organization. Through the continuous modernization of IT assets, the Chief Information Officer ensures that the facility remains at the forefront of digital health innovation and data-driven decision-making.