OLV Human Services Executive and Leadership Team

James Casion, the Chief Executive Officer at OLV Human Services, directs the overarching strategic vision for the organization. Casion architects long-term growth initiatives while ensuring the delivery of high-quality care to children and families across the region. By aligning organizational resources with the mission of providing charitable support, the Chief Executive Officer maintains operational excellence across all departments. James Casion fosters collaboration with the Board of Directors to secure the financial and social sustainability of the non-profit. This leadership role involves navigating complex regulatory environments and expanding the reach of essential human services. Through the implementation of innovative care models, the Chief Executive Officer drives significant improvements in service accessibility. Ultimately, Casion secures the future of the organization by prioritizing the needs of the community and maintaining a focus on impactful, mission-driven outcomes for every individual served.

Laurel Parzych, the Chief Financial Officer & Chief Operating Officer at OLV Human Services, manages the fiscal health and logistical framework of the organization. Parzych architects financial strategies that support the expansion of charitable programs. By overseeing budget allocations and resource distribution, the Chief Financial Officer & Chief Operating Officer ensures that funds directly benefit children and families in need. Laurel Parzych monitors revenue streams and expenditure patterns to maintain long-term economic viability. This dual-function role involves balancing fiscal responsibility with the operational demands of a large-scale non-profit. Through the rigorous analysis of financial performance, the Chief Financial Officer & Chief Operating Officer identifies opportunities for cost-effective service delivery. Parzych drives the development of sustainable funding models that allow the organization to thrive. Ultimately, the Chief Financial Officer & Chief Operating Officer secures the financial foundation necessary for the continued success of all community-based initiatives.

Thomas Ess, the Chief Operating Officer at OLV Human Services, manages the daily execution of clinical and support programs. Ess oversees the internal workflows that enable the delivery of care to thousands of families. By optimizing service delivery models, the Chief Operating Officer ensures that staff members possess the necessary tools to meet the diverse needs of the community. Thomas Ess coordinates with department heads to streamline operational efficiency and reduce administrative bottlenecks. This role requires constant monitoring of service quality metrics to maintain high standards of care. Through the integration of data-driven decision-making, the Chief Operating Officer enhances the effectiveness of regional outreach efforts. Ess drives the implementation of new protocols that support the organization's commitment to excellence. Ultimately, the Chief Operating Officer maintains the stability of the operational infrastructure, ensuring that every program functions effectively to support the mission.

Patrick O'Leary, the President, OLVHS BOD at OLV Human Services, leads the Board of Directors in providing governance and strategic oversight. O'Leary architects the high-level policy framework that guides the organization's mission and long-term objectives. By facilitating communication between the Board and the executive leadership team, the President, OLVHS BOD ensures alignment on critical community impact goals. Patrick O'Leary monitors the performance of the organization against its charitable mandate and fiduciary responsibilities. This leadership role involves fostering community partnerships and advocating for the needs of the populations served. Through the guidance of the Board, the President, OLVHS BOD drives the development of initiatives that address emerging social challenges. O'Leary ensures that the organization remains accountable to its stakeholders and the public. Ultimately, the President, OLVHS BOD secures the ethical and strategic direction of the organization, ensuring that every decision reflects the core values of the institution.

Johnna Best, the Chief Human Resources Officer at OLV Human Services, directs the talent acquisition and workforce development strategies for over 1,200 staff members. Best architects programs that foster a culture of professional excellence and compassionate care. By overseeing recruitment, training, and employee retention, the Chief Human Resources Officer ensures that the organization maintains a highly skilled workforce capable of meeting complex human service demands. Johnna Best manages labor relations and internal policies to promote a safe and inclusive work environment. This leadership role involves aligning human capital with the strategic goals of the organization to maximize service impact. Through the implementation of performance management systems, the Chief Human Resources Officer drives staff engagement and professional growth. Ultimately, Best secures the organizational capacity by attracting and retaining top-tier talent dedicated to the mission of supporting children and families throughout the region.

Karen Ralph-Langdon, the Chief Administrative Officer at OLV Human Services, oversees the internal governance and administrative infrastructure of the organization. Ralph-Langdon architects policies that ensure compliance with regulatory standards and internal best practices. By managing facilities, information technology, and administrative support services, the Chief Administrative Officer creates a stable environment for clinical and social programs. Karen Ralph-Langdon coordinates with other executive leaders to streamline cross-departmental communication and project management. This role involves mitigating operational risks and enhancing the efficiency of administrative workflows. Through the oversight of organizational systems, the Chief Administrative Officer drives the modernization of internal processes. Ralph-Langdon ensures that all administrative functions support the broader mission of providing high-quality care to the community. Ultimately, the Chief Administrative Officer maintains the integrity of the organizational structure, allowing the staff to focus entirely on the needs of the children and families served.