Leadership Overview
OLV Human Services has 9 executives leading key functions including strategy, operations, financial oversight, human resources, administration, and board governance.
Committed to comprehensive care for vulnerable populations, OLV Human Services delivers essential support to children and families through a mission-driven approach that prioritizes community health and long-term social stability.
Committed to comprehensive care for vulnerable populations, OLV Human Services delivers essential support to children and families through a mission-driven approach that prioritizes community health and long-term social stability.
Leadership Roles at OLV Human Services
James Casion - Chief Executive Officer
James Casion, the Chief Executive Officer at OLV Human Services, directs the overarching strategic vision for the organization. By aligning internal resources with the needs of children and families across the region, the Chief Executive Officer ensures the delivery of high-quality rehabilitative and support services. James Casion maintains constant communication with the Board of Directors to refine long-term goals and secure the sustainability of charitable programs. This leadership role involves navigating complex regulatory environments while fostering a culture of excellence among the 1,200 staff members. Through rigorous oversight of organizational performance, the Chief Executive Officer drives growth and expands the reach of essential community initiatives. By prioritizing the mission of the organization, the Chief Executive Officer guarantees that every program remains responsive to the evolving requirements of the population served, ultimately strengthening the impact of the entire non-profit entity.
Janet Martin - Chief Financial Officer
Janet Martin, the Chief Financial Officer at OLV Human Services, governs the fiscal health and long-term financial planning of the organization. Managing complex budgets and funding streams, the Chief Financial Officer ensures that resources remain available for critical programs serving children and families. Janet Martin oversees financial reporting, audit compliance, and investment strategies to protect the assets of the non-profit. This leadership role involves collaborating with the Board of Directors to establish sustainable revenue models that support ongoing growth. By analyzing financial data, the Chief Financial Officer identifies opportunities for cost efficiency and revenue optimization. The Chief Financial Officer also monitors grant performance and philanthropic contributions to ensure alignment with organizational objectives. Through disciplined fiscal management, the Chief Financial Officer provides the stability required for the organization to continue its vital work, ensuring that every dollar directly contributes to the well-being of the community.
Laurel Parzych - Chief Financial Officer & Chief Operating Officer
Laurel Parzych, the Chief Financial Officer & Chief Operating Officer at OLV Human Services, integrates financial strategy with operational execution to drive organizational performance. By balancing fiscal constraints with the practical demands of service delivery, the Chief Financial Officer & Chief Operating Officer ensures that programs remain both effective and sustainable. Laurel Parzych monitors the intersection of budget allocation and service output, identifying areas where process improvements can yield better outcomes for families. This dual-function role requires constant coordination with clinical and administrative teams to align operational goals with financial targets. The Chief Financial Officer & Chief Operating Officer also evaluates the impact of new initiatives on the overall financial health of the organization. Through this holistic approach, the Chief Financial Officer & Chief Operating Officer maintains the integrity of the support systems, ensuring that the organization continues to provide high-quality care while maintaining long-term fiscal viability.

Thomas Ess - Chief Operating Officer
Thomas Ess, the Chief Operating Officer at OLV Human Services, manages the daily execution of clinical and support programs. Overseeing the operational infrastructure, the Chief Operating Officer optimizes service delivery models to ensure efficiency across all departments. Thomas Ess coordinates with department heads to streamline workflows, reducing barriers to care for the thousands of families receiving assistance annually. This role requires constant monitoring of service quality metrics and resource allocation to maintain high standards of performance. By implementing scalable operational processes, the Chief Operating Officer supports the broader mission of the organization. The Chief Operating Officer also evaluates facility requirements and logistical needs to ensure that staff members possess the tools necessary for effective service provision. Through meticulous attention to operational detail, the Chief Operating Officer secures the reliability of the support systems that define the organization's presence in the community.
David LiPuma - President, OLVI
David LiPuma, the President, OLVI at OLV Human Services, leads the specific initiatives and strategic direction of the OLVI division. By focusing on the unique requirements of this branch, the President, OLVI ensures that specialized services reach the intended populations effectively. David LiPuma coordinates with the executive team to integrate the efforts of this division into the broader mission of the organization. This leadership role involves managing external partnerships and identifying new opportunities for service expansion within the region. By driving the growth of the division, the President, OLVI contributes to the overall success of the organization in providing comprehensive care. The President, OLVI also monitors the performance of specific programs to ensure they meet the high standards expected by the community. Through targeted leadership, the President, OLVI strengthens the organization's ability to address the diverse needs of children and families, ensuring that every initiative remains impactful.
Patrick O'Leary - President, OLVHS BOD
Patrick O'Leary, the President, OLVHS BOD at OLV Human Services, presides over the Board of Directors to provide governance and strategic oversight. By facilitating board meetings and ensuring adherence to the mission, the President, OLVHS BOD maintains the accountability of the organization to its stakeholders. Patrick O'Leary works closely with the executive leadership team to review organizational performance and approve major strategic initiatives. This leadership role involves fostering consensus among board members to guide the long-term direction of the non-profit. By ensuring that the organization remains true to its charitable purpose, the President, OLVHS BOD protects the interests of the children and families served. The President, OLVHS BOD also oversees the evaluation of the executive team, ensuring that leadership remains aligned with the core values of the organization. Through dedicated board governance, the President, OLVHS BOD secures the future of the organization and its ongoing commitment to community service.
Kathleen Christy - President, BVHCC BOD
Kathleen Christy, the President, BVHCC BOD at OLV Human Services, directs the governance and strategic oversight for the BVHCC board. By leading board discussions and ensuring that the organization meets its fiduciary responsibilities, the President, BVHCC BOD maintains the integrity of the clinical and support programs. Kathleen Christy collaborates with other board members to set policies that support the mission of providing care to those in need. This leadership role involves monitoring the effectiveness of the organization's programs and ensuring that resources are utilized efficiently. By providing guidance to the executive team, the President, BVHCC BOD helps shape the strategic priorities that drive the organization forward. The President, BVHCC BOD also ensures that the organization remains responsive to the changing needs of the community. Through active board leadership, the President, BVHCC BOD supports the continued success of the organization in delivering essential services to children and families.
Johnna Best - Chief Human Resources Officer
Johnna Best, the Chief Human Resources Officer at OLV Human Services, directs the talent acquisition, retention, and development strategies for the 1,200-member workforce. By fostering a supportive and inclusive workplace culture, the Chief Human Resources Officer ensures that staff members remain equipped to provide compassionate care to children and families. Johnna Best oversees performance management systems, employee benefits, and professional development programs that align with the mission of the organization. This leadership role involves navigating labor relations and ensuring compliance with employment regulations across all departments. By implementing robust training initiatives, the Chief Human Resources Officer enhances the capabilities of the staff, directly impacting the quality of services provided. The Chief Human Resources Officer also collaborates with other executives to align human capital strategies with the broader organizational goals. Through effective workforce management, the Chief Human Resources Officer secures the talent necessary to sustain the organization's long-term impact.
Karen Ralph-Langdon - Chief Administrative Officer
Karen Ralph-Langdon, the Chief Administrative Officer at OLV Human Services, manages the internal administrative functions and organizational infrastructure. By overseeing facilities management, information technology, and administrative support services, the Chief Administrative Officer ensures that the organization operates smoothly on a daily basis. Karen Ralph-Langdon coordinates cross-departmental projects to improve internal communication and data management. This leadership role involves implementing policies that enhance organizational efficiency and ensure compliance with industry standards. By streamlining administrative processes, the Chief Administrative Officer allows clinical and support staff to focus entirely on the needs of the families served. The Chief Administrative Officer also evaluates the effectiveness of internal systems and recommends upgrades to support the growing demands of the organization. Through meticulous management of administrative resources, the Chief Administrative Officer provides the foundation for the organization to deliver consistent, high-quality care across all service areas.
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