Leadership Overview
Olo has 5 executives leading key functions including strategy, financial oversight, technology architecture, operational scaling, and strategic initiatives.
Focused on transforming the hospitality sector, Olo delivers advanced digital ordering and payment solutions that empower restaurant brands to optimize guest experiences and streamline complex commerce operations across global networks.
Focused on transforming the hospitality sector, Olo delivers advanced digital ordering and payment solutions that empower restaurant brands to optimize guest experiences and streamline complex commerce operations across global networks.
Leadership Roles at Olo
Markus Pesonen - Founder & Chief Executive Officer
Markus Pesonen, the Founder & Chief Executive Officer at Olo, directs the overarching vision and long-term strategy for the restaurant technology platform. By architecting the company mission to modernize digital ordering and delivery, Pesonen ensures the organization maintains a competitive edge within the hospitality industry. This leadership role involves constant engagement with the Board to align product development with market demands for seamless guest experiences. Markus Pesonen drives the expansion of the platform, ensuring that large-scale restaurant networks utilize data-driven insights to improve operational efficiency. Through the cultivation of strategic partnerships, the Chief Executive Officer secures the company position as a leader in digital commerce. By prioritizing innovation and scalable growth, the executive maintains a focus on delivering value to restaurant brands and their customers, ultimately shaping the future of digital hospitality across diverse global markets.
Peter Benevides - Chief Financial Officer
Peter Benevides, the Chief Financial Officer at Olo, manages the fiscal health and capital allocation strategies necessary to support rapid growth in the restaurant technology sector. Overseeing financial planning, reporting, and investor relations, the Chief Financial Officer ensures the company maintains a robust balance sheet while investing in core digital ordering and payment solutions. Peter Benevides directs the financial modeling required to assess the impact of new market entries and product integrations across restaurant networks. By collaborating with the executive team, the Chief Financial Officer aligns budgetary priorities with the broader mission of improving operational efficiency for hospitality clients. This role involves rigorous analysis of revenue streams and cost structures to optimize profitability. Through disciplined financial oversight, the executive supports the long-term sustainability of the platform, ensuring that Olo possesses the resources to scale effectively while delivering consistent value to shareholders and partners.
Jo Lambert - Chief Operating Officer
Jo Lambert, the Chief Operating Officer at Olo, executes the operational strategies required to deliver digital ordering and payment solutions to a vast network of restaurant brands. Overseeing internal processes and cross-functional workflows, the Chief Operating Officer ensures that the company platform functions efficiently across all client locations. Jo Lambert directs the implementation of service delivery models that support large-scale restaurant networks, focusing on the seamless integration of technology partners. By optimizing operational performance, the Chief Operating Officer enables the organization to scale effectively while maintaining high standards of customer experience. This leadership role involves close coordination with the executive team to translate strategic goals into actionable business outcomes. Through the management of day-to-day operations, the executive drives the efficiency of the digital commerce ecosystem, ensuring that the company consistently meets the demands of the hospitality industry while fostering long-term growth and operational excellence.
Jason Ordway - Chief Technology Officer
Jason Ordway, the Chief Technology Officer at Olo, architects the technical infrastructure that powers digital ordering, delivery, and payment solutions for the hospitality industry. Overseeing the engineering teams, the Chief Technology Officer ensures the platform remains secure, scalable, and capable of supporting complex integrations across multiple technology partners. Jason Ordway drives the development of new features that enable personalized ordering and data-driven insights for restaurant brands. By managing the technical roadmap, the Chief Technology Officer aligns software capabilities with the evolving needs of large-scale restaurant networks. This leadership role involves constant collaboration with product and operations teams to maintain high system availability and performance. Through the implementation of cutting-edge technology, the executive ensures that the platform provides a seamless experience for guests and operators alike, ultimately reinforcing the market position of the company as a premier provider of digital commerce solutions.
Kacie Gonzalez - Chief of Staff & Vice President, Strategic Initiatives
Kacie Gonzalez, the Chief of Staff & Vice President, Strategic Initiatives at Olo, coordinates high-priority projects and cross-departmental efforts that advance the company mission of transforming restaurant technology. Overseeing the execution of key strategic initiatives, the Chief of Staff & Vice President, Strategic Initiatives ensures that organizational goals remain aligned with the needs of the hospitality industry. Kacie Gonzalez directs the planning and implementation of programs that enhance digital ordering and payment solutions for restaurant networks. By facilitating communication between the executive team and various departments, the Chief of Staff & Vice President, Strategic Initiatives drives organizational agility and focus. This role involves identifying opportunities for process improvement and managing the rollout of new business strategies. Through the oversight of these critical initiatives, the executive supports the overall growth and market impact of the platform, ensuring that the company remains responsive to the dynamic requirements of digital commerce.
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