Leadership Overview
Olo has 8 executives leading key functions including strategy, technology, operations, people, and growth.
Driven by innovation, Olo empowers the hospitality industry with advanced digital ordering, delivery, and payment solutions, enhancing guest experiences and streamlining restaurant operations across extensive networks.
Driven by innovation, Olo empowers the hospitality industry with advanced digital ordering, delivery, and payment solutions, enhancing guest experiences and streamlining restaurant operations across extensive networks.
Leadership Roles at Olo
Markus Pesonen - Founder & Chief Executive Officer
Markus Pesonen, the Founder & Chief Executive Officer at Olo, directs the overarching strategy and vision for the restaurant technology company. Pesonen guides the organization's mission to connect restaurant brands with guests through digital channels, focusing on enhancing customer experience and operational efficiency. This leadership role involves setting the company's long-term direction, fostering innovation in digital ordering, delivery, and payment solutions, and ensuring Olo's platform effectively supports large-scale restaurant networks. The Chief Executive Officer's influence extends to shaping Olo's market position and driving its growth within the competitive hospitality technology sector. Pesonen's strategic oversight ensures the company remains at the forefront of digital commerce enablement for restaurants.
Joshua Whitehead - Co-Founder & Chief Executive Officer
Joshua Whitehead, the Co-Founder & Chief Executive Officer at Olo, collaborates on defining the strategic direction and operational execution for the restaurant technology firm. Whitehead's responsibilities encompass driving the company's mission to provide seamless digital ordering, delivery, and payment solutions for the hospitality industry. This executive leadership focuses on enhancing the connection between restaurant brands and their customers via online and mobile platforms. The Chief Executive Officer's role involves overseeing the integration of Olo's platform across multiple technology partners, enabling personalized ordering and data-driven insights for restaurant networks. Joshua Whitehead's leadership ensures efficient management of digital commerce and supports the expansion of Olo's services to meet evolving industry demands.
Faisal Alshehri - Co-Founder & Chief Executive Officer
Faisal Alshehri, the Co-Founder & Chief Executive Officer at Olo, shares responsibility for charting the company's strategic course and operational framework within the restaurant technology sector. Alshehri's executive focus is on advancing Olo's capability to enable digital ordering, delivery, and payment solutions, thereby improving the guest experience for hospitality clients. This leadership position involves guiding the development and deployment of the platform that connects restaurant brands with consumers through digital channels. The Chief Executive Officer's mandate includes ensuring Olo's technology effectively supports large-scale restaurant operations and facilitates personalized ordering and data utilization. Faisal Alshehri's contributions are critical to maintaining Olo's competitive edge and driving its mission forward.
Jo Lambert - Chief Operating Officer
Jo Lambert, the Chief Operating Officer at Olo, oversees the operational execution and service delivery of the company's digital ordering, delivery, and payment solutions for the hospitality sector. Lambert directs the teams responsible for ensuring the seamless functioning of Olo's platform, which connects restaurant brands with guests through various digital channels. This executive role focuses on optimizing operational workflows, enhancing customer support, and managing the day-to-day activities that support large-scale restaurant networks. The Chief Operating Officer's responsibilities include driving efficiency, implementing best practices, and ensuring the reliability of Olo's technology integrations across multiple partners. Jo Lambert's operational leadership is key to maintaining high service standards and facilitating efficient digital commerce management for Olo's clients.
Jeffrey Johnson - President
Jeffrey Johnson, the President at Olo, directs significant aspects of the company's business operations and growth strategies within the hospitality technology landscape. Johnson's executive purview involves driving the successful implementation and expansion of Olo's digital ordering, delivery, and payment solutions, ensuring they meet the evolving needs of restaurant brands and their guests. This leadership role focuses on enhancing operational efficiency and customer satisfaction by leveraging Olo's platform across extensive restaurant networks. The President's responsibilities include fostering key partnerships, overseeing market expansion initiatives, and ensuring the seamless integration of technology solutions. Jeffrey Johnson's strategic leadership is instrumental in advancing Olo's market presence and reinforcing its commitment to innovation in digital commerce for the restaurant industry.
Jason Ordway - Chief Technology Officer
Jason Ordway, the Chief Technology Officer at Olo, architects the technological vision and infrastructure that powers the company's digital ordering, delivery, and payment solutions for the hospitality industry. Ordway directs the engineering teams responsible for developing and maintaining the platform that connects restaurant brands with guests across online and mobile channels. This critical role involves ensuring the scalability, security, and reliability of Olo's technology, supporting integrations with numerous partners to enable personalized ordering and data-driven insights. The Chief Technology Officer's leadership ensures Olo's solutions are robust and adaptable, facilitating efficient digital commerce management across extensive restaurant networks. Jason Ordway's technical expertise drives innovation and operational excellence in Olo's product offerings.
Kacie Gonzalez - Chief of Staff & Vice President, Strategic Initiatives
Kacie Gonzalez, the Chief of Staff & Vice President, Strategic Initiatives at Olo, drives critical cross-functional projects and supports the execution of the company's strategic priorities within the restaurant technology space. Gonzalez works closely with executive leadership to align initiatives with Olo's mission of enabling digital ordering, delivery, and payment solutions for the hospitality industry. This role involves facilitating communication and collaboration across departments, ensuring that strategic projects enhance the connection between restaurant brands and guests through digital channels. The Chief of Staff's focus on strategic initiatives ensures that Olo's operations and platform development effectively support large-scale restaurant networks and improve customer experience. Kacie Gonzalez's contributions are vital to advancing Olo's business objectives and operational efficiency.
Sherri Manning - Chief People Officer
Sherri Manning, the Chief People Officer at Olo, leads the human resources strategy and talent management initiatives that support the company's mission in the restaurant technology sector. Manning oversees all aspects of employee experience, from recruitment and development to fostering a positive and productive work environment that aligns with Olo's goals of enabling digital ordering, delivery, and payment solutions. This executive position is crucial for attracting and retaining the talent necessary to drive innovation and operational excellence across the organization. The Chief People Officer's responsibilities include developing policies and programs that support Olo's large-scale restaurant network integrations and enhance employee engagement. Sherri Manning's leadership ensures Olo has the skilled workforce required to deliver exceptional service and advance its market position.
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