Leadership Overview
NRMA Insurance has 4 executives leading key functions including strategy, finance, technology, and human resources.
Driven by a commitment to customer protection, NRMA Insurance provides comprehensive insurance solutions across New South Wales and the Australian Capital Territory, leveraging local expertise with the strength of IAG to deliver essential coverage and digital services.
Driven by a commitment to customer protection, NRMA Insurance provides comprehensive insurance solutions across New South Wales and the Australian Capital Territory, leveraging local expertise with the strength of IAG to deliver essential coverage and digital services.
Leadership Roles at NRMA Insurance
Michael Baird - Chief Executive Officer
Michael Baird, the Chief Executive Officer at NRMA Insurance, directs the overall strategic vision and operational execution for the company's insurance offerings across New South Wales and the Australian Capital Territory. Baird guides the integration of NRMA Insurance's local market knowledge with the broader capabilities of the Insurance Australia Group (IAG), ensuring robust financial performance and market leadership. This executive leadership role involves overseeing the development and delivery of home, car, travel, and business coverage, aligning all departments with the company's mission to provide essential protection. Baird's strategic direction ensures the expansion of digital insurance solutions, enhancing customer accessibility through the mobile application and website. The Chief Executive Officer's focus remains on driving sustainable growth and maintaining NRMA Insurance's reputation as a trusted provider. Michael Baird actively collaborates with other C-suite leaders to refine corporate strategy and uphold the company's commitment to customer service excellence.

Michael Gabriel - Group Chief Financial Officer
Michael Gabriel, the Group Chief Financial Officer at NRMA Insurance, manages all financial operations and fiscal strategy for the organization. Gabriel oversees budgeting, financial planning, risk management, and capital allocation, ensuring the company's financial health and stability across its New South Wales and Australian Capital Territory operations. This critical role involves close collaboration with the Chief Executive Officer and other executives to support strategic initiatives and drive profitability. Gabriel's responsibilities extend to managing relationships with financial institutions and stakeholders, leveraging the backing of IAG to optimize financial performance. The Group Chief Financial Officer ensures compliance with all regulatory financial requirements and drives efficiency across the company's diverse insurance product lines, including home, car, travel, and business coverage. Michael Gabriel's financial acumen is essential for sustaining NRMA Insurance's market position and facilitating the growth of its digital platforms.
Cormac Hodgkinson - Group Chief Technology Officer
Cormac Hodgkinson, the Group Chief Technology Officer at NRMA Insurance, architects and executes the company's technology strategy, driving innovation across all digital platforms and operational systems. Hodgkinson oversees the development and maintenance of the mobile application and website, ensuring seamless digital insurance solutions for customers throughout New South Wales and the Australian Capital Territory. This leadership position involves managing IT infrastructure, cybersecurity, and data analytics to support the delivery of home, car, travel, and business coverage. Hodgkinson collaborates closely with executive peers to integrate technological advancements that enhance customer experience and operational efficiency, leveraging IAG's resources. The Group Chief Technology Officer's mandate includes fostering a culture of technological innovation and ensuring the scalability and security of NRMA Insurance's digital ecosystem. Cormac Hodgkinson's technical leadership is fundamental to the company's ongoing digital transformation and competitive edge in the insurance market.
Catherine Horan - Chief People Officer
Catherine Horan, the Chief People Officer at NRMA Insurance, leads all human capital strategies and organizational development initiatives for the company. Horan is responsible for talent acquisition, employee engagement, performance management, and fostering a positive workplace culture across New South Wales and the Australian Capital Territory. This executive role involves aligning people strategies with the company's overall business objectives, ensuring that NRMA Insurance attracts and retains top talent to support its comprehensive insurance offerings. Horan collaborates with other C-suite leaders to develop programs that enhance employee well-being and professional growth, contributing to the effective delivery of home, car, travel, and business coverage. The Chief People Officer plays a key part in managing the integration of human resources functions, particularly in relation to IAG's broader organizational framework. Catherine Horan's leadership ensures a skilled and motivated workforce, vital for maintaining exceptional customer service and driving the company's success in the digital insurance landscape.
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