NRMA Insurance Executive and Leadership Team

Michael Baird, the Chief Executive Officer at NRMA Insurance, directs the overall strategic vision and operational execution for the company. Overseeing all business units, Baird ensures alignment with NRMA Insurance's mission to provide comprehensive insurance solutions across New South Wales and the Australian Capital Territory. This leadership role involves driving growth initiatives and maintaining the company's strong market position within the Insurance Australia Group (IAG) framework. Baird's focus extends to enhancing customer satisfaction and ensuring the delivery of high-quality home, car, travel, and business coverage. By fostering a culture of accountability and innovation, Michael Baird guides the organization towards sustained success and market leadership, ensuring robust financial performance and operational excellence across all facets of the insurance provider's operations.

Michael Gabriel, the Group Chief Financial Officer at NRMA Insurance, oversees the company's financial strategy, planning, and reporting. Gabriel manages all fiscal operations, ensuring financial stability and driving profitability across the organization's insurance products, including home, car, travel, and business coverage in New South Wales and the Australian Capital Territory. This role is pivotal in guiding investment decisions, managing risk, and maintaining compliance with financial regulations. By providing critical financial insights, Michael Gabriel supports strategic decision-making and resource allocation, reinforcing NRMA Insurance's position as a trusted provider backed by IAG. The Group Chief Financial Officer's expertise is essential for sustainable growth and the effective management of the company's financial health.

Nigel Ellsmore, the Chief Operating Officer - Marine at NRMA Insurance, directs all operational aspects of the company's marine insurance division. Ellsmore is responsible for optimizing the efficiency and effectiveness of marine insurance services, ensuring seamless delivery of coverage for clients across New South Wales and the Australian Capital Territory. This leadership position involves managing underwriting processes, claims handling, and customer support specifically for marine-related policies. By focusing on operational excellence, Nigel Ellsmore enhances the marine insurance offering, contributing to NRMA Insurance's reputation for specialized and reliable coverage. The Chief Operating Officer - Marine's strategic oversight ensures that the marine business unit operates with precision and achieves its financial and service objectives within the broader IAG structure.

Cormac Hodgkinson, the Group Chief Technology Officer at NRMA Insurance, architects the company's technology strategy and digital transformation initiatives. Hodgkinson oversees the development and implementation of innovative technological solutions that enhance customer experience and streamline operations across New South Wales and the Australian Capital Territory. This critical role involves managing the company's IT infrastructure, cybersecurity measures, and digital platforms, including the mobile application and website. By driving technological advancements, Cormac Hodgkinson ensures NRMA Insurance remains at the forefront of digital insurance solutions, supporting the delivery of home, car, travel, and business coverage. The Group Chief Technology Officer's leadership ensures robust, scalable, and secure technology systems, directly contributing to operational efficiency and competitive advantage within the IAG group.

Catherine Horan, the Chief People Officer at NRMA Insurance, leads the human resources strategy and talent management initiatives for the organization. Horan is responsible for cultivating a positive and productive work environment that supports the delivery of exceptional insurance services across New South Wales and the Australian Capital Territory. This includes overseeing recruitment, employee development, compensation, and benefits programs designed to attract and retain top talent. By championing employee engagement and fostering a strong organizational culture, Catherine Horan ensures that NRMA Insurance's workforce is equipped to meet the evolving needs of customers seeking home, car, travel, and business coverage. The Chief People Officer's dedication to people development is fundamental to the company's operational success and its standing within the IAG group.