NRMA Insurance Executive and Leadership Team

Michael Baird, the Chief Executive Officer at NRMA Insurance, directs the overall strategic vision and operational execution for the company's insurance offerings across New South Wales and the Australian Capital Territory. Overseeing all business units, Michael Baird ensures alignment with the company's mission to provide comprehensive home, car, travel, and business coverage. This leadership role involves navigating the complexities of the insurance market, fostering strong relationships with stakeholders, and driving growth initiatives. By optimizing service center operations and digital insurance solutions, Michael Baird directly impacts the company's market position and customer satisfaction. Ultimately, Baird secures the long-term financial health and strategic direction of NRMA Insurance, maintaining its status as a leading provider within the Insurance Australia Group.

Michael Gabriel, the Group Chief Financial Officer at NRMA Insurance, manages the company's financial health and strategic fiscal planning across its New South Wales and Australian Capital Territory operations. Overseeing all financial departments, Michael Gabriel ensures robust capital management, accurate financial reporting, and the effective allocation of resources to support the company's diverse insurance product lines, including home, car, and business coverage. This executive position involves rigorous risk assessment, compliance with financial regulations, and the development of strategies to enhance profitability and shareholder value. By guiding financial operations, Michael Gabriel directly contributes to NRMA Insurance's stability and its capacity to operate as a key entity within the Insurance Australia Group. Ultimately, Gabriel safeguards the financial integrity of the organization, enabling sustained growth and operational excellence.

Cormac Hodgkinson, the Group Chief Technology Officer at NRMA Insurance, architects the technological infrastructure and digital strategy supporting the company's extensive insurance services. Overseeing all IT operations and digital transformation efforts, Cormac Hodgkinson ensures the seamless delivery of insurance products through both physical service centers and advanced digital platforms, including the company's mobile application and website. This critical function involves managing cybersecurity, data analytics, and the development of innovative technology solutions to enhance customer experience and operational efficiency across New South Wales and the Australian Capital Territory. By driving technological advancements, Cormac Hodgkinson directly supports NRMA Insurance's ability to offer competitive and accessible insurance coverage. Ultimately, Hodgkinson solidifies the company's commitment to leveraging technology for superior service delivery and market leadership within the insurance sector.

Catherine Horan, the Chief People Officer at NRMA Insurance, leads the human resources strategy and talent management initiatives across the company's service areas in New South Wales and the Australian Capital Territory. Overseeing all aspects of employee relations, recruitment, and organizational development, Catherine Horan cultivates a high-performance culture that supports the delivery of comprehensive insurance products. This role is pivotal in ensuring that NRMA Insurance attracts, retains, and develops skilled professionals essential for providing exceptional customer service and driving innovation in home, car, and business coverage. By fostering employee engagement and implementing effective people strategies, Catherine Horan directly enhances the operational capabilities of the company. Ultimately, Horan ensures that the dedicated workforce of NRMA Insurance remains a core asset, contributing significantly to the company's reputation and success within the Insurance Australia Group.