Norton Healthcare Executive and Leadership Team

Adam Kempf, the Senior Vice President & Chief Financial Officer at Norton Healthcare, manages the fiscal health and capital allocation strategies for the entire organization. Kempf oversees budgeting, financial reporting, and investment planning to ensure the long-term sustainability of the health system. By analyzing revenue streams and cost structures, the Senior Vice President & Chief Financial Officer provides the data necessary for informed strategic decision-making. This leadership role involves working closely with the executive team to prioritize investments in medical technology and facility expansion. Adam Kempf monitors economic indicators and regulatory changes that impact the financial performance of the health system. Through rigorous financial oversight, the Senior Vice President & Chief Financial Officer maintains the fiscal discipline required to support the mission of providing accessible care. The position requires deep expertise in health care finance and the ability to communicate complex financial information to stakeholders across the organization.

Pam Collins, the Chief Operating Officer at Norton Healthcare, directs daily clinical workflows and hospital efficiency across the regional network. Collins manages the integration of patient care protocols to ensure high-quality outcomes within the Louisville facilities. By optimizing resource allocation and staffing models, the Chief Operating Officer maintains operational stability during periods of high patient volume. This leadership role involves constant collaboration with medical directors to refine service delivery standards. Pam Collins monitors performance metrics to identify bottlenecks in hospital throughput, implementing solutions that enhance the overall patient experience. Through rigorous oversight of facility management, the Chief Operating Officer supports the broader mission of providing accessible health care. Strategic planning remains a core focus, as Collins aligns departmental goals with the long-term growth objectives of the organization. Ultimately, the Chief Operating Officer drives operational excellence by fostering a culture of safety and efficiency throughout the entire health system.

Suzy Phillips, the Chief Operating Officer & Group Clark Physician at Norton Healthcare, oversees the integration of physician services with hospital operations. Phillips manages the clinical performance of the Clark physician group, ensuring that medical practices align with the broader standards of the health system. By bridging the gap between administrative strategy and bedside care, the Chief Operating Officer & Group Clark Physician improves clinical outcomes and patient satisfaction. This leadership role involves recruiting top medical talent and fostering collaborative environments within the clinics. Suzy Phillips monitors the quality of care provided by the physician group, implementing evidence-based practices that elevate the standard of service. Through the coordination of multi-disciplinary teams, the Chief Operating Officer & Group Clark Physician drives efficiency in outpatient settings. The position requires balancing the needs of medical staff with the operational requirements of the organization, ultimately strengthening the market position of the health system.

Michael Gough, the Executive Vice President & Chief Operating Officer at Norton Healthcare, directs the strategic execution of hospital operations and system-wide performance. Gough manages the expansion of service lines and the operational integration of new clinical facilities. By overseeing the financial and operational health of the system, the Executive Vice President & Chief Operating Officer ensures that resources are deployed effectively to meet patient demand. This leadership role involves high-level coordination with the Board and other C-suite executives to set the strategic direction of the organization. Michael Gough monitors regional market trends to identify opportunities for growth and service improvement. Through the implementation of lean management principles, the Executive Vice President & Chief Operating Officer drives efficiency and reduces waste across all departments. The position requires a comprehensive understanding of the health care landscape and the ability to lead large, diverse teams toward achieving the mission of providing high-quality care.

Zaka Rahman, the Immediate President at Norton Healthcare, provides strategic guidance and leadership continuity for the health system. Rahman oversees the transition of key initiatives and ensures that the organization remains focused on its core mission of providing high-quality medical care. By leveraging extensive experience, the Immediate President supports the executive team in navigating complex challenges and identifying opportunities for growth. This leadership role involves representing the organization in regional health care forums and fostering partnerships that enhance the reach of the health system. Zaka Rahman monitors the progress of strategic projects to ensure alignment with the long-term vision of the organization. Through the provision of steady leadership, the Immediate President maintains the stability of the health system during periods of change. The position requires a deep understanding of the health care industry and the ability to influence stakeholders to achieve the goals of the organization.

Alicia Vandgrift, the Executive Assistant To Chief Human Resources Officer at Norton Healthcare, coordinates administrative workflows and strategic communication for the human resources division. Vandgrift manages complex scheduling and documentation requirements that support the Chief Human Resources Officer in talent acquisition and employee retention initiatives. By streamlining internal processes, the Executive Assistant To Chief Human Resources Officer ensures that leadership remains focused on workforce development and organizational culture. This role involves facilitating meetings between department heads and the executive team to align staffing strategies with clinical needs. Alicia Vandgrift maintains high standards of confidentiality and precision when handling sensitive personnel data. Through proactive management of administrative tasks, the Executive Assistant To Chief Human Resources Officer enables the human resources department to function with maximum efficiency. The position requires deep understanding of corporate policies and the ability to navigate the multifaceted demands of a large-scale health care provider.

Mark Moussette, the Vice President, System & Chief Technology Officer at Norton Healthcare, architects the digital infrastructure and information technology strategy for the entire health system. Moussette manages the implementation of electronic health records and cybersecurity protocols to protect patient data across all facilities. By driving innovation in medical technology, the Vice President, System & Chief Technology Officer ensures that clinicians have access to reliable, high-speed digital tools. This leadership role involves overseeing large-scale software deployments and hardware upgrades that support modern health care delivery. Mark Moussette collaborates with the executive team to align technology investments with the long-term goals of the organization. Through the optimization of network performance, the Vice President, System & Chief Technology Officer enhances the connectivity between hospitals and clinics. The position requires constant vigilance regarding emerging digital threats and the ability to scale technical solutions to meet the evolving needs of a regional health care provider.

Shelley Gast, the Senior Vice President and Chief Revenue Officer. at Norton Healthcare, directs the revenue cycle management and billing operations for the health system. Gast oversees the processes that ensure accurate reimbursement and financial accountability across all clinical departments. By optimizing the revenue cycle, the Senior Vice President and Chief Revenue Officer. improves the financial performance of the organization while maintaining compliance with complex billing regulations. This leadership role involves coordinating with insurance providers and internal departments to streamline the patient billing experience. Shelley Gast monitors key performance indicators related to collections and accounts receivable to identify areas for improvement. Through the implementation of advanced revenue management software, the Senior Vice President and Chief Revenue Officer. enhances the efficiency of the financial operations. The position requires a focus on accuracy and transparency, ensuring that the health system maintains the financial resources necessary to continue providing high-quality medical services to the community.

Laura Chandler, the Chief of Staff & Governance Vice President, Administration at Norton Healthcare, coordinates the activities of the executive office and oversees corporate governance. Chandler manages the flow of information between the leadership team and the Board, ensuring that strategic initiatives remain aligned with organizational policies. By facilitating effective communication and decision-making processes, the Chief of Staff & Governance Vice President, Administration supports the overall efficiency of the executive leadership. This role involves overseeing administrative functions that maintain the integrity and compliance of the health system. Laura Chandler monitors governance standards to ensure that all operations adhere to legal and ethical requirements. Through the management of executive projects, the Chief of Staff & Governance Vice President, Administration enables the leadership team to focus on long-term strategic goals. The position requires exceptional organizational skills and the ability to navigate the complex administrative landscape of a large health care provider.

Randy Hamilton, the Chief Administrative Officer at Norton Healthcare, directs the non-clinical support services and operational infrastructure of the health system. Hamilton oversees facilities management, supply chain logistics, and general administrative functions that support the daily operations of hospitals and clinics. By optimizing the support services, the Chief Administrative Officer ensures that medical staff have the resources required to provide excellent patient care. This leadership role involves managing vendor relationships and overseeing large-scale procurement projects that impact the entire organization. Randy Hamilton monitors the performance of support departments to identify opportunities for cost reduction and process improvement. Through the coordination of administrative teams, the Chief Administrative Officer maintains the physical and operational environment of the health system. The position requires a focus on efficiency and reliability, ensuring that the infrastructure of the organization remains robust and capable of supporting the evolving needs of the health care environment.