Northwest Permanente Executive and Leadership Team

Jennifer Valentine, the Chief Financial Officer at Northwest Permanente, manages the organization's financial health and strategic fiscal planning. Valentine oversees all financial operations, including budgeting, forecasting, and resource management for a healthcare system serving 625,000 members. This critical role ensures the financial sustainability required to support over 1,300 physicians delivering multispecialty care in Oregon and southwest Washington. The Chief Financial Officer drives financial strategies that enable Northwest Permanente to maintain high-quality medical services and expand its reach. Valentine's expertise guides investment decisions and cost-efficiency measures, directly supporting the organization's mission. By maintaining robust financial controls, Jennifer Valentine ensures fiscal responsibility and supports long-term growth objectives. The Chief Financial Officer's leadership is essential for navigating the complex financial landscape of healthcare delivery.

Mary Giswold, the Chief Operating Officer at Northwest Permanente, directs the operational execution of multispecialty care delivery for over 1,300 physicians. Giswold oversees the complex network of services ensuring efficient patient flow and resource allocation across Oregon and southwest Washington. This leadership role focuses on optimizing the daily operations to meet the healthcare needs of approximately 625,000 Kaiser Permanente members. Giswold drives initiatives to enhance the quality and accessibility of medical services, directly impacting member satisfaction and health outcomes. The Chief Operating Officer ensures seamless integration of clinical services with administrative functions, fostering a collaborative environment. Giswold's strategic oversight guarantees that operational strategies align with Northwest Permanente's mission of providing comprehensive healthcare. By managing day-to-day activities, Mary Giswold ensures the organization's commitment to high-quality medical services is consistently met.

Martin Zerr, the Chief Administrative Officer at Northwest Permanente, directs the administrative infrastructure supporting the organization's extensive healthcare operations. Zerr oversees critical administrative functions that enable over 1,300 physicians to deliver multispecialty care to approximately 625,000 Kaiser Permanente members. This leadership position ensures the efficient management of non-clinical operations across Oregon and southwest Washington. The Chief Administrative Officer drives process improvements and policy development to enhance organizational effectiveness and member service. Zerr's focus is on creating a streamlined administrative environment that supports Northwest Permanente's commitment to high-quality medical services. By managing essential support systems, Martin Zerr ensures operational continuity and facilitates the delivery of comprehensive healthcare. The Chief Administrative Officer's role is pivotal in maintaining the organizational framework necessary for success.

Eric Poolman, the Vice President & Chief People Officer at Northwest Permanente, leads human capital strategies for the organization's extensive physician and staff base. Poolman oversees all aspects of workforce management, talent acquisition, and employee relations for over 1,300 physicians and their support teams. This vital role ensures Northwest Permanente attracts, develops, and retains the talent necessary to provide high-quality multispecialty care to 625,000 members in Oregon and southwest Washington. The Vice President & Chief People Officer champions a culture that supports the organization's mission of delivering comprehensive healthcare. Poolman drives initiatives focused on employee engagement, professional development, and fostering a positive work environment. By managing the people-centric functions, Eric Poolman directly contributes to the operational success and member satisfaction of Northwest Permanente. The Vice President & Chief People Officer's strategic vision is integral to the organization's sustained excellence.