Northwest Permanente Executive and Leadership Team

Jennifer Valentine, the Chief Financial Officer at Northwest Permanente, manages the financial strategy and fiscal health of the organization. Overseeing all financial operations, Jennifer Valentine ensures robust economic planning and resource management to support the delivery of multispecialty care. This critical role involves developing financial models that sustain the organization's commitment to high-quality medical services for Kaiser Permanente members in Oregon and southwest Washington. The Chief Financial Officer's responsibilities extend to optimizing revenue cycles and controlling expenditures, thereby reinforcing Northwest Permanente's dedication to comprehensive healthcare. By providing strategic financial insights, Valentine guides investment decisions and ensures long-term fiscal stability. This leadership position is fundamental to maintaining the operational capacity required to serve a large member base effectively.

Mary Giswold, the Chief Operating Officer at Northwest Permanente, directs the operational execution of multispecialty care delivery for over 1,300 physicians. Overseeing the day-to-day functions, Mary Giswold ensures the efficient provision of medical services to approximately 625,000 Kaiser Permanente members in Oregon and southwest Washington. This leadership role involves optimizing resource allocation and streamlining clinical workflows to uphold the organization's dedication to high-quality healthcare. The Chief Operating Officer's strategic focus centers on enhancing operational effectiveness across all departments, directly supporting the comprehensive healthcare mission. By managing the intricate network of services, the Chief Operating Officer guarantees seamless patient experiences and maintains the integrity of care standards. This executive drives the operational framework that underpins Northwest Permanente's market presence and commitment to member well-being.

Martin Zerr, the Chief Administrative Officer at Northwest Permanente, oversees the administrative infrastructure supporting the organization's extensive healthcare operations. Directing key administrative functions, Martin Zerr ensures the smooth coordination of services for over 1,300 physicians and approximately 625,000 Kaiser Permanente members. This role is pivotal in maintaining the high-quality medical services Northwest Permanente provides across Oregon and southwest Washington. The Chief Administrative Officer's focus includes optimizing internal processes and managing essential support systems that enable comprehensive healthcare delivery. Zerr's leadership ensures that administrative efficiency aligns with the organization's core mission of member well-being. This executive's purview encompasses critical functions that facilitate the effective deployment of resources and personnel, underpinning the organization's operational success.

Eric Poolman, the Vice President & Chief People Officer at Northwest Permanente, leads human capital strategy and organizational development. Overseeing all people-related functions, Eric Poolman cultivates a supportive and high-performing environment for the organization's 1,300 physicians and staff. This executive role is essential for attracting, retaining, and developing the talent necessary to deliver exceptional multispecialty care to Kaiser Permanente members in Oregon and southwest Washington. The Vice President & Chief People Officer's strategic initiatives focus on fostering a culture aligned with Northwest Permanente's commitment to high-quality and comprehensive healthcare. Poolman drives programs that enhance employee engagement, professional growth, and overall workforce well-being. This leadership position is integral to sustaining the human resources that power the organization's mission and operational excellence.