Northern Human Services Executive and Leadership Team

Suzanne Gaetjens-Oleson, the Chief Executive Officer at Northern Human Services, directs the organization's overarching strategy and operational framework. This leadership role involves guiding the provision of mental health care and individualized services for clients with developmental disabilities and histories of substance abuse. Gaetjens-Oleson ensures alignment with the company's mission to deliver comprehensive support across New Hampshire. Overseeing all major initiatives, the Chief Executive Officer fosters an environment of continuous improvement and client-centered care. Suzanne Gaetjens-Oleson's strategic vision shapes the organization's response to evolving healthcare needs and regulatory landscapes. This executive drives the expansion of services and maintains strong relationships with stakeholders, ensuring the long-term sustainability and impact of Northern Human Services throughout the state.

Shaun Bromley, the Chief Financial Officer at Northern Human Services, manages all financial operations and fiscal planning. This executive oversees budgeting, financial reporting, and resource allocation to support the organization's mission of providing mental health care and services for individuals with developmental disabilities and substance abuse histories. Bromley ensures financial stability and compliance across all facilities operating throughout New Hampshire. The Chief Financial Officer's responsibilities include optimizing financial performance and identifying opportunities for revenue growth and cost efficiency. Shaun Bromley's expertise is critical in navigating the complex financial environment of healthcare services, enabling the organization to expand its reach and maintain high standards of care. This role involves close collaboration with other C-suite leaders to align financial strategies with operational goals.

Elizabeth Charles, the Chief Operating Officer (Developmental Disability) at Northern Human Services, spearheads the operational execution of services for individuals with developmental disabilities. This executive manages the day-to-day activities, program development, and quality assurance for these specialized client populations. Charles ensures that all operations align with the organization's commitment to providing individualized support and mental health care across New Hampshire. The Chief Operating Officer (Developmental Disability) oversees the integration of therapeutic interventions and daily living support, driving efficiency and effectiveness in service delivery. Elizabeth Charles's focus on operational excellence is critical for enhancing client outcomes and ensuring the highest standards of care within this specific service area. This role involves direct oversight of program managers and facility operations.

Michael Kasson, the Chief Information Officer at Northern Human Services, leads the development and implementation of technology strategies. This executive is responsible for managing the organization's IT infrastructure, ensuring data security, and enhancing digital capabilities to support the delivery of mental health care and specialized services. Kasson drives innovation in information systems, facilitating efficient operations for clients with developmental disabilities and substance abuse histories across New Hampshire. The Chief Information Officer's role involves overseeing all aspects of technology, from electronic health records to network management, ensuring seamless integration and accessibility. Michael Kasson's leadership ensures that technology effectively supports the organization's mission and operational objectives, improving client outcomes and administrative processes. This position requires a deep understanding of healthcare IT trends and compliance requirements.

Tammy Phillips, the Chief Human Resources Officer at Northern Human Services, directs all human capital management strategies. This executive oversees talent acquisition, employee relations, compensation, benefits, and professional development programs to support the organization's dedicated workforce. Phillips ensures a robust and supportive work environment for staff providing mental health care and services to clients with developmental disabilities and substance abuse histories throughout New Hampshire. The Chief Human Resources Officer plays a vital role in fostering a positive organizational culture and ensuring compliance with labor laws. Tammy Phillips's strategic approach to HR management is essential for attracting and retaining skilled professionals, thereby enhancing the quality of care delivered. This leadership position involves close collaboration with department heads to meet staffing needs and promote employee well-being.

Tammy Johnson, the Chief Human Resources Officer at Northern Human Services, leads strategic initiatives focused on workforce development and employee engagement. This executive manages critical HR functions including policy implementation, performance management, and fostering a culture of inclusivity and professional growth for all staff. Johnson ensures that human resources practices effectively support the organization's mission of providing comprehensive mental health care and services across New Hampshire. The Chief Human Resources Officer's responsibilities extend to overseeing employee relations and ensuring a safe and productive work environment. Tammy Johnson's expertise is instrumental in aligning HR strategies with the company's operational needs and long-term objectives, contributing to the retention of a highly skilled and motivated team. This role emphasizes proactive talent management and organizational development.