NMB Bank Executive and Leadership Team

Ruth Zaipuna, the Chief Executive Officer at NMB Bank, directs the overall strategic vision and operational execution for the institution. Overseeing all major business units, Zaipuna ensures alignment with the bank's mission of providing retail and commercial banking services nationwide. This leadership role involves navigating the complex regulatory landscape set by the Nepal Rastra Bank and driving growth initiatives, including the recent acquisition of Om Development Bank. Ruth Zaipuna's focus remains on enhancing shareholder value and solidifying NMB Bank's position as a leading financial institution in Nepal. The CEO's mandate includes fostering innovation in digital banking services and expanding the bank's reach to underserved populations, thereby contributing to national economic development. Strategic partnerships, such as the one with Netherlands Development Finance Company, fall under Zaipuna's purview, ensuring robust governance and international best practices are integrated into the bank's operations.

Juma Kimori, the Chief Financial Officer at NMB Bank, directs all financial planning, management, and reporting activities for the institution. Kimori oversees the bank's fiscal health, managing capital allocation, liquidity, and profitability across its retail and commercial banking operations. This position is crucial for maintaining investor confidence and ensuring compliance with regulations from the Nepal Rastra Bank. Juma Kimori's responsibilities include developing financial strategies that support the bank's growth, including its expansion through acquisitions like Om Development Bank. The CFO also manages relationships with financial stakeholders, including the Nepal Stock Exchange and the joint venture partner, Netherlands Development Finance Company. Kimori's financial acumen is vital for navigating market dynamics and ensuring the long-term financial stability and success of NMB Bank across Nepal.

Pramod Dahal, the Chief Operating Officer at NMB Bank, manages the day-to-day operational efficiency across the bank's extensive network. Dahal oversees the implementation of policies and procedures that govern the 163 branches nationwide, ensuring seamless service delivery for retail and commercial clients. This critical role involves optimizing internal processes, enhancing operational risk management, and driving technological advancements to support the bank's growth objectives. Pramod Dahal's responsibilities extend to integrating acquired entities, such as Om Development Bank, ensuring their operational frameworks align with NMB Bank's standards. The Chief Operating Officer also plays a key part in managing the bank's infrastructure and resources to support its expansion across Nepal. Dahal's leadership ensures that the bank's operational backbone is robust, scalable, and capable of supporting future strategic initiatives and maintaining high service quality.

Navin Manandhar, the Chief Risk Officer & Chief Revenue Officer at NMB Bank, spearheads the dual functions of mitigating financial and operational risks while simultaneously driving revenue generation. Manandhar establishes robust risk management frameworks to safeguard the bank's assets and reputation, ensuring adherence to directives from the Nepal Rastra Bank. Concurrently, this executive develops and executes strategies to expand the bank's revenue streams from its retail and commercial banking services nationwide. Navin Manandhar's integrated approach ensures that risk appetite is balanced with aggressive growth targets, particularly in light of market expansion and acquisitions. This dual role is critical for sustainable growth, overseeing credit risk, market risk, and operational risk, while also identifying new market opportunities and optimizing pricing strategies across all NMB Bank's offerings.

Emmanuel Akonaay, the Chief Human Resources Officer at NMB Bank, leads the strategic management of the bank's workforce across its extensive national operations. Akonaay is responsible for talent acquisition, development, and retention, ensuring NMB Bank possesses the skilled personnel needed to deliver exceptional retail and commercial banking services. This role is pivotal in cultivating a strong organizational culture that supports innovation and employee engagement, particularly during periods of expansion and integration, such as the acquisition of Om Development Bank. Emmanuel Akonaay oversees compensation and benefits, performance management, and compliance with labor laws, ensuring a productive and motivated workforce. The CHRO's strategic direction is essential for aligning human capital with the bank's overall business objectives and fostering a high-performance environment throughout NMB Bank's network in Nepal.

Doreen Joseph, the Chief Risk Officer & Chief Revenue Officer at NMB Bank, directs the comprehensive management of risk exposure and the strategic enhancement of revenue generation across the institution. Joseph implements rigorous risk assessment protocols and mitigation strategies to protect NMB Bank's financial stability and market standing, adhering to guidelines from the Nepal Rastra Bank. Simultaneously, this executive drives initiatives to maximize profitability by identifying and capitalizing on new revenue opportunities within the retail and commercial banking sectors. Doreen Joseph's dual focus ensures that growth strategies are pursued with a keen awareness of potential risks, fostering sustainable expansion. This leadership position is instrumental in balancing prudent financial management with aggressive market penetration, optimizing the bank's performance and competitive edge across Nepal.

Florentina Bitterlich, the Team Captain at NMB Bank, provides focused leadership and coordination for a specific operational unit within the bank's structure. Bitterlich ensures the effective execution of assigned tasks and projects, contributing to the overall efficiency of NMB Bank's service delivery. This role involves guiding team members, fostering collaboration, and maintaining high standards of performance in line with the bank's objectives. Florentina Bitterlich's leadership supports the bank's mission by ensuring that the team operates cohesively and achieves its designated goals, contributing to the broader success of NMB Bank's retail and commercial banking services. The captain's role is essential for maintaining operational momentum and driving team-based achievements within the organization.