Leadership Overview
NGM Group has 5 executives leading key functions including technology, operations, revenue, finance, and business management.
Driven by a commitment to customer-owned banking, NGM Group supports the thriving of its customers and communities through friendly, local service and a focus on social responsibility and environmental governance.
Driven by a commitment to customer-owned banking, NGM Group supports the thriving of its customers and communities through friendly, local service and a focus on social responsibility and environmental governance.
Leadership Roles at NGM Group
Mark Colless - Deputy Chief Financial Officer
Mark Colless, the Deputy Chief Financial Officer at NGM Group, supports the financial health and strategic direction of the organization. Working closely with senior leadership, Colless oversees financial planning, analysis, and reporting to ensure fiscal responsibility across retail banking operations. This role is integral to maintaining the company's commitment to customer-owned banking and its positive impact on communities. Mark Colless contributes to the financial stability that enables NGM Group to support over half a million Australians through Greater Bank and Newcastle Permanent. The Deputy Chief Financial Officer's expertise ensures efficient resource management and supports the organization's focus on social responsibility and environmental governance.
Stuart Hall - Chief Operating Officer
Stuart Hall, the Chief Operating Officer at NGM Group, manages the day-to-day operational functions of the organization. Overseeing a workforce of over 1,600 employees, Hall ensures the seamless delivery of retail banking services across Australia. This critical role involves optimizing business processes to support the company's dedication to customer-owned banking and community support. By driving operational excellence, Stuart Hall enhances the friendly, local service experience offered by Greater Bank and Newcastle Permanent. The Chief Operating Officer's purview includes managing resource allocation and ensuring adherence to the company's strategic objectives. Hall's leadership directly impacts NGM Group's ability to foster the thriving of its customers and communities through efficient and effective service delivery.
Andrew Cresp - Chief Information Officer
Andrew Cresp, the Chief Information Officer at NGM Group, directs the company's technology strategy and infrastructure. Overseeing all IT operations, Cresp ensures the robust and secure delivery of digital services to over half a million Australians. This leadership role involves architecting scalable technology solutions that support the retail banking services provided through Greater Bank and Newcastle Permanent. By optimizing digital platforms, Andrew Cresp enhances customer experience and operational efficiency across the organization. The Chief Information Officer's responsibilities extend to managing cybersecurity initiatives and driving technological innovation to maintain NGM Group's competitive edge in the financial sector. Cresp's focus on technology underpins the company's commitment to social responsibility and environmental governance through efficient digital operations.
Annique Fabien - Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist
Annique Fabien, the Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist at NGM Group, spearheads revenue generation and customer-centric strategies. This multifaceted role involves driving digital innovation to enhance customer engagement and expand market reach for Greater Bank and Newcastle Permanent. Annique Fabien focuses on optimizing performance metrics and ensuring a superior customer experience across all touchpoints. The Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist's responsibilities include developing and executing strategies that align with NGM Group's mission of supporting customer and community thriving. By championing digital transformation, Fabien ensures the organization remains at the forefront of customer-owned banking, fostering growth and positive impact in the regions served.
Jodie Emanuel - Manager, Technology Business
Jodie Emanuel, the Manager, Technology Business at NGM Group, bridges technology initiatives with business objectives. This role involves ensuring that technology solutions effectively support the retail banking services offered by Greater Bank and Newcastle Permanent. Jodie Emanuel collaborates with the Chief Information Officer to align technology investments with the company's mission of customer-owned banking and community support. The Manager, Technology Business plays a key part in optimizing operational efficiency and enhancing the digital experience for over half a million Australians. Emanuel's focus contributes to NGM Group's commitment to making a positive impact in the regions it serves through effective technology deployment and management.
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Frequently Asked Questions Regarding NGM Group Top Executives and Leadership Team
