Leadership Overview
NGM Group has 4 executives leading key functions including strategy, information technology, revenue performance, and technology business management.
Committed to customer-owned banking, NGM Group supports the financial health of over half a million Australians through local service and sustainable community investment.
Committed to customer-owned banking, NGM Group supports the financial health of over half a million Australians through local service and sustainable community investment.
Leadership Roles at NGM Group
Bernadette Inglis - Chief Executive Officer - Newcastle Greater Mutual Group
Bernadette Inglis, the Chief Executive Officer - Newcastle Greater Mutual Group at NGM Group, directs the overarching strategic vision for the organization. Overseeing the integration of Greater Bank and Newcastle Permanent, the Chief Executive Officer - Newcastle Greater Mutual Group ensures alignment with the core mission of customer-owned banking. This leadership role involves managing a workforce of over 1,600 employees while driving social responsibility and environmental governance initiatives across the Australian market. By prioritizing local service and community impact, Bernadette Inglis fosters long-term growth and operational stability. The Chief Executive Officer - Newcastle Greater Mutual Group maintains close collaboration with the Board to refine banking services and expand market reach. Through consistent focus on customer outcomes, Inglis secures the competitive position of the firm within the retail banking sector, ensuring that the organization remains a pillar of support for the communities served.
Andrew Cresp - Chief Information Officer
Andrew Cresp, the Chief Information Officer at NGM Group, architects the digital infrastructure necessary to support retail banking operations. Overseeing the technological landscape, the Chief Information Officer ensures the security and efficiency of banking platforms used by over half a million customers. This leadership role involves managing complex data systems and implementing innovative solutions to enhance the user experience across the organization. By aligning technical capabilities with the broader business strategy, Andrew Cresp drives digital transformation and operational excellence. The Chief Information Officer collaborates with other C-suite leaders to mitigate cyber risks and optimize internal processes. Through the deployment of scalable technology, Cresp supports the company's commitment to friendly, local service. Ultimately, the Chief Information Officer maintains the integrity of the digital ecosystem, providing the foundation for reliable financial services throughout the Australian regions served by the firm.
Annique Fabien - Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist
Annique Fabien, the Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist at NGM Group, drives revenue growth through the optimization of customer-facing digital channels. Overseeing performance metrics and innovation initiatives, the Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist ensures that banking products meet the evolving needs of the customer base. This leadership role involves analyzing market trends to refine service delivery and increase engagement across the brands. By leveraging digital tools, Annique Fabien enhances the overall customer experience and strengthens the market position of the organization. The Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist works closely with the executive team to align revenue targets with the company's social responsibility goals. Through strategic focus on performance and innovation, Fabien secures sustainable financial outcomes. The Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist remains dedicated to fostering long-term loyalty within the Australian banking landscape.
Jodie Emanuel - Manager, Technology Business
Jodie Emanuel, the Manager, Technology Business at NGM Group, coordinates the operational alignment between technology investments and business objectives. Overseeing the internal technology business functions, the Manager, Technology Business ensures that resources are allocated efficiently to support the broader organizational goals. This leadership role involves managing vendor relationships and streamlining technical workflows to improve productivity across the company. By facilitating communication between departments, Jodie Emanuel drives the successful execution of technology-driven projects. The Manager, Technology Business collaborates with the Chief Information Officer to ensure that infrastructure investments directly benefit the customer-owned banking model. Through rigorous oversight of technology business processes, Emanuel supports the company's commitment to operational excellence and community-focused service. The Manager, Technology Business maintains a focus on cost-effective solutions that enhance the overall service delivery, ensuring that the organization remains competitive and responsive to the needs of the Australian market.
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Frequently Asked Questions Regarding NGM Group Top Executives and Leadership Team
