Leadership Overview
NGM Group has 7 executives leading key functions including strategy, operations, technology, finance, risk, revenue, and business management.
Driven by customer-owned banking principles, NGM Group is dedicated to fostering the growth of its customers and communities through accessible retail banking services and a commitment to social responsibility.
Driven by customer-owned banking principles, NGM Group is dedicated to fostering the growth of its customers and communities through accessible retail banking services and a commitment to social responsibility.
Leadership Roles at NGM Group
Bernadette Inglis - Chief Executive Officer - Newcastle Greater Mutual Group
Bernadette Inglis, the Chief Executive Officer - Newcastle Greater Mutual Group at NGM Group, directs the overall strategic vision and operational execution for the organization. Inglis guides the company's commitment to customer-owned banking, ensuring that the core mission of supporting customers and communities remains paramount. Overseeing a workforce exceeding 1,600 employees, Inglis champions the delivery of friendly, local service across Greater Bank and Newcastle Permanent brands. This leadership role involves driving initiatives that enhance regional impact and uphold the company's dedication to social responsibility and environmental governance. Bernadette Inglis ensures alignment with the organization's objectives for positive community contribution and sustainable business practices. The Chief Executive Officer's focus extends to fostering a culture of excellence and integrity throughout the group, solidifying NGM Group's position as a trusted financial partner in Australia.
Mark Colless - Deputy Chief Financial Officer
Mark Colless, the Deputy Chief Financial Officer at NGM Group, supports the financial strategy and fiscal management of the organization, contributing to its customer-owned banking model. Colless assists in overseeing the financial health of Greater Bank and Newcastle Permanent, ensuring resources are allocated effectively to support community thriving and regional development. This role involves close collaboration with senior leadership to manage budgets, financial reporting, and investment strategies that align with NGM Group's dedication to social responsibility. Mark Colless plays a part in ensuring the financial stability required to serve over half a million Australians and more than 1,600 employees. The Deputy Chief Financial Officer's focus includes maintaining robust financial controls and contributing to the long-term sustainability of the group's operations and environmental governance commitments. Colless supports strategic financial planning that reinforces NGM Group's positive regional impact.
Stuart Hall - Chief Operating Officer
Stuart Hall, the Chief Operating Officer at NGM Group, manages the day-to-day operational efficiency and service delivery across the organization's retail banking brands, Greater Bank and Newcastle Permanent. Hall oversees the integration of operational strategies that support the company's dedication to customer-owned banking and community thriving. This executive is responsible for optimizing processes that enable over 1,600 employees to provide friendly, local service to half a million Australians. Stuart Hall drives initiatives focused on enhancing operational scalability and ensuring seamless customer experiences. The Chief Operating Officer's purview includes managing the infrastructure and systems that underpin the group's regional presence and commitment to social responsibility. Hall ensures operational frameworks align with NGM Group's environmental governance objectives, contributing to the organization's overall positive impact.
Andrew Cresp - Chief Information Officer
Andrew Cresp, the Chief Information Officer at NGM Group, architects and directs the technology strategy and digital transformation initiatives for the organization. Cresp oversees the development and implementation of robust IT infrastructure that supports NGM Group's retail banking services through Greater Bank and Newcastle Permanent. This leadership position is critical in ensuring the technological capabilities align with the company's customer-owned banking model and its commitment to community support. Andrew Cresp drives innovation in digital platforms, enhancing customer engagement and operational efficiency for over half a million Australians. The Chief Information Officer's responsibilities include safeguarding data integrity and security across all systems, supporting the group's focus on social responsibility and environmental governance. Cresp ensures technology investments directly contribute to NGM Group's mission of positive regional impact and sustainable growth.
Guy Harding - Chief Risk Officer & Chief Revenue Officer
Guy Harding, the Chief Risk Officer & Chief Revenue Officer at NGM Group, holds dual responsibility for managing the organization's risk profile and driving revenue generation strategies. Harding oversees the comprehensive risk management framework, ensuring compliance and safeguarding the financial stability of Greater Bank and Newcastle Permanent. Simultaneously, this executive directs initiatives aimed at expanding revenue streams and enhancing customer value, directly supporting NGM Group's customer-owned banking ethos. Guy Harding's leadership ensures that risk mitigation strategies are integrated with revenue growth objectives, contributing to the thriving of customers and communities. The Chief Risk Officer & Chief Revenue Officer's purview extends to optimizing financial performance while upholding the company's commitment to social responsibility and environmental governance. Harding drives strategic planning that balances prudent risk-taking with aggressive market penetration.
Annique Fabien - Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist
Annique Fabien, the Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist at NGM Group, spearheads strategies focused on revenue growth, customer experience enhancement, and digital innovation. Fabien directs efforts to optimize performance across NGM Group's brands, Greater Bank and Newcastle Permanent, ensuring alignment with the customer-owned banking mission. This executive is instrumental in developing and implementing digital solutions that improve customer engagement and operational efficiency for the half a million Australians served. Annique Fabien's role involves analyzing performance metrics to identify opportunities for revenue enhancement and service improvement. The Chief Revenue Officer, Performance & Customer & Digital Innovation Specialist's focus also encompasses driving digital transformation initiatives that support the company's commitment to social responsibility and positive regional impact. Fabien ensures digital strategies contribute to NGM Group's long-term sustainability and market competitiveness.
Jodie Emanuel - Manager, Technology Business
Jodie Emanuel, the Manager, Technology Business at NGM Group, bridges the gap between technology initiatives and business objectives, ensuring technology solutions effectively support NGM Group's strategic goals. Emanuel manages the integration of technology services that enhance operational capabilities for Greater Bank and Newcastle Permanent, contributing to the delivery of customer-owned banking services. This role involves overseeing technology projects that align with the company's commitment to community support and regional development. Jodie Emanuel facilitates communication and collaboration between technology teams and business units, ensuring technology investments yield tangible business value. The Manager, Technology Business's responsibilities include managing technology budgets and vendor relationships to optimize resource allocation. Emanuel supports the implementation of technology solutions that uphold NGM Group's focus on social responsibility and environmental governance, reinforcing the organization's positive impact.
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