Emirates NBD Executive and Leadership Team

Lakshmi Jagdeesh, the Executive Secretary To Chief Financial Officer at Emirates NBD, manages the administrative flow and strategic communication for the financial leadership team. Jagdeesh coordinates complex scheduling and documentation requirements that underpin the bank's fiscal reporting and investment strategies. By facilitating efficient information exchange between the Chief Financial Officer and other senior leaders, the Executive Secretary To Chief Financial Officer ensures that financial decision-making processes remain agile and well-informed. This role involves overseeing the preparation of critical financial briefings and maintaining the integrity of sensitive corporate data. Lakshmi Jagdeesh supports the execution of the bank's fiscal objectives by streamlining administrative operations and ensuring that the financial department maintains alignment with the organization's broader mission of sustainable growth. Through meticulous attention to detail, Jagdeesh provides the necessary support to maintain the high standards of financial governance expected at the institution.

Elaine Liaw, the Chief Financial Officer (Singapore) at Emirates NBD, oversees the fiscal health and strategic financial planning for the bank's operations within the Singaporean market. Liaw manages capital allocation, regulatory compliance, and financial risk assessment to ensure the bank's regional activities remain profitable and sustainable. By directing financial reporting and budgeting processes, the Chief Financial Officer (Singapore) provides the necessary insights to support the bank's expansion and investment initiatives in the broader Asian market. This leadership role involves coordinating with global financial teams to ensure consistency in fiscal policy and risk management. Elaine Liaw drives the financial performance of the Singapore branch by optimizing resource utilization and maintaining strong relationships with local regulatory bodies. Through strategic financial oversight, Liaw contributes to the overall success of the bank's international network, ensuring that regional operations align with the group's long-term financial objectives.

Graeme Peake, the Chief Operating Officer at Emirates NBD, directs the internal infrastructure and core banking processes that support the institution's expansive retail and corporate service offerings. Peake optimizes operational workflows to ensure high-efficiency delivery of financial products across the United Arab Emirates. By refining internal systems, the Chief Operating Officer enhances the digital banking experience for individual and institutional clients. This leadership role involves close collaboration with technology teams to integrate advanced platforms into daily banking operations. Graeme Peake maintains rigorous standards for service quality, ensuring that all internal processes align with the broader strategic goals of the bank. Through continuous improvement of operational frameworks, Peake secures the stability and scalability of the organization's diverse financial portfolio, ultimately fostering long-term growth and operational excellence within the competitive regional banking landscape.

Barid Neogi, the Chief Operating Officer, International Operations at Emirates NBD, manages the operational infrastructure across the bank's global footprint outside the home market. Neogi architects scalable processes that allow the institution to deliver consistent financial services to international businesses and government entities. By overseeing cross-border operational efficiency, the Chief Operating Officer, International Operations ensures that the bank's diverse service offerings remain competitive in global markets. This leadership role involves integrating regional banking practices with the group's centralized digital platforms to provide a seamless experience for international clients. Barid Neogi coordinates with local management teams to address market-specific challenges while maintaining the high standards of service associated with the brand. Through the implementation of robust operational strategies, Neogi supports the bank's international growth, ensuring that global operations contribute effectively to the overall financial stability and market impact of the organization.

Abdulhakim Adi, the Manager - WB Performance - Chief Operating Officer International Operations at Emirates NBD, monitors and evaluates the performance metrics of the wholesale banking division within the international network. Adi analyzes operational data to identify opportunities for efficiency gains and revenue growth across global markets. By tracking key performance indicators, the Manager - WB Performance - Chief Operating Officer International Operations provides actionable insights that guide the strategic decisions of the international leadership team. This role involves collaborating with various departments to ensure that wholesale banking activities align with the bank's broader goals for financial inclusion and economic progress. Abdulhakim Adi maintains rigorous oversight of performance standards, ensuring that international operations meet the bank's expectations for service quality and profitability. Through data-driven analysis, Adi supports the optimization of wholesale banking processes, ultimately enhancing the bank's competitive position as a trusted financial partner in the international arena.

Nicholas Leow, the Chief Operating Officer - International at Emirates NBD, leads the operational strategy for the bank's expansion and service delivery across international territories. Leow manages the deployment of banking platforms and operational resources to ensure that the bank's international branches provide the same high-quality service as the domestic network. By directing the operational integration of new markets, the Chief Operating Officer - International ensures that the bank's financial services remain accessible and efficient for global clients. This leadership role involves working with regional teams to adapt banking products to local market needs while maintaining the group's standards for digital innovation. Nicholas Leow oversees the implementation of operational policies that support the bank's international growth and commitment to financial inclusion. Through strategic operational management, Leow strengthens the bank's presence in the global financial landscape, ensuring that international operations contribute to the overall success of the organization.

Ahmed Elshanet, the Chief Operating Officer (Egypt) at Emirates NBD, directs the operational activities and service delivery for the bank's significant presence in the Egyptian market. Elshanet manages the local infrastructure, including retail and corporate banking operations, to ensure that the bank meets the diverse financial needs of individuals and businesses in the region. By optimizing local processes and integrating digital banking platforms, the Chief Operating Officer (Egypt) enhances the customer experience and supports the bank's growth in the North African market. This leadership role involves coordinating with the group's central operations to ensure alignment with global standards while addressing local market nuances. Ahmed Elshanet drives operational efficiency and service quality, ensuring that the bank remains a trusted financial partner in Egypt. Through the effective management of local operations, Elshanet contributes to the bank's broader mission of fostering economic progress and financial inclusion across the MENAT region.

Abdulla Qassem, the Group Chief Operating Officer at Emirates NBD, oversees the entire operational framework of the banking group, driving the strategy for efficiency and digital transformation across all business lines. Qassem manages the integration of advanced technology and operational processes to ensure that the bank delivers seamless financial services to individuals, businesses, and governments. By directing the group's operational strategy, the Group Chief Operating Officer ensures that all departments remain aligned with the bank's commitment to sustainable growth and innovation. This leadership role involves collaborating with the board and other C-suite executives to set the operational agenda for the entire international network. Abdulla Qassem maintains a focus on enhancing the bank's digital platforms, including its lifestyle banking services, to provide superior customer experiences. Through the leadership of group-wide operations, Qassem secures the bank's position as a leading financial institution in the Middle East, North Africa, and Türkiye region.

Lorraine Raey, the Administrative Manager & Chief Information Officer, Office at Emirates NBD, directs the administrative functions and information technology governance for the executive office. Raey manages the integration of digital tools and office systems to ensure that leadership communications and data management remain secure and efficient. By overseeing the technological infrastructure within the executive suite, the Administrative Manager & Chief Information Officer, Office supports the bank's commitment to digital innovation and seamless banking experiences. This role involves coordinating administrative workflows and ensuring that information technology resources are aligned with the strategic needs of the senior management team. Lorraine Raey maintains the operational integrity of the executive office, facilitating effective decision-making through reliable data access and streamlined administrative processes. Through the management of both administrative and information systems, Raey ensures that the executive leadership remains well-supported in driving the bank's mission of sustainable growth and community development.

Abdelhadi Touil, the Human Resources Director at Emirates NBD, manages the talent strategy and organizational development for the entire banking group. Touil directs recruitment, training, and performance management initiatives to ensure that the bank attracts and retains the skilled workforce necessary to support its digital innovation and financial service goals. By fostering a culture of professional growth and inclusion, the Human Resources Director aligns the workforce with the bank's mission of community development and sustainable economic progress. This leadership role involves working with senior management to design compensation and development programs that drive employee engagement and operational excellence. Abdelhadi Touil oversees the implementation of human capital strategies that support the bank's international network, ensuring that the organization maintains a high-performing team across all regions. Through the strategic management of human resources, Touil contributes to the bank's long-term success as a trusted financial partner and employer of choice.