Leadership Overview
Neighborly has 7 executives leading key functions including strategy, operational coordination, digital infrastructure, franchise growth, and brand management.
Focused on elevating home service standards globally, Neighborly empowers local entrepreneurs to deliver exceptional maintenance and repair solutions while connecting millions of customers to trusted providers across nine countries.
Focused on elevating home service standards globally, Neighborly empowers local entrepreneurs to deliver exceptional maintenance and repair solutions while connecting millions of customers to trusted providers across nine countries.
Leadership Roles at Neighborly
Covey Olhava - Chief Executive Officer
Covey Olhava, the Chief Executive Officer at Neighborly, directs the overarching strategic vision for the world's largest home services franchisor. Olhava manages the expansion of franchise networks across nine countries, ensuring consistent service quality for millions of customers. By aligning corporate objectives with the needs of local service providers, the Chief Executive Officer drives sustainable growth and market dominance. This leadership role involves constant evaluation of the digital platforms connecting consumers to essential home maintenance solutions. Covey Olhava maintains rigorous standards across all service categories, fostering a culture of excellence within the organization. Through the oversight of international operations, the Chief Executive Officer secures the long-term viability of the franchise model. By prioritizing innovation in home repair and enhancement, Olhava strengthens the competitive position of the company in the global marketplace.
Michael Levine - President
Michael Levine, the President at Neighborly, leads the operational execution of specific home service brands within the conglomerate. Levine focuses on driving revenue growth and maintaining the high service standards expected by customers across the franchise network. By overseeing brand-specific performance, the President ensures that local service providers meet the rigorous requirements established by the company. Michael Levine manages the expansion of service categories, identifying opportunities to enhance home and business maintenance offerings. This leadership role involves collaborating with other executives to refine the customer experience and increase market penetration. Through the implementation of effective operational strategies, Levine supports the overall mission of the organization. By fostering strong relationships with franchisees, the President secures consistent service delivery. Michael Levine drives the success of these brands by prioritizing quality, reliability, and customer satisfaction in every local market served.
Joshua Sevick - Group President
Joshua Sevick, the Group President at Neighborly, directs the strategic development of a portfolio of home service brands. Sevick oversees the operational performance of these franchises, ensuring that each brand contributes to the company's goal of enhancing homes and businesses. By managing a diverse group of service categories, the Group President drives efficiency and innovation across the network. Joshua Sevick collaborates with the leadership team to refine business models and expand the reach of these services into new geographic territories. This role involves analyzing market trends to identify growth opportunities and maintaining the rigorous standards that define the company. Through the optimization of franchise operations, Sevick supports the long-term profitability of the organization. By focusing on the needs of both franchisees and customers, the Group President ensures that the company remains a leader in the home services industry, delivering consistent value and quality.
Brian Meussner - President
Brian Meussner, the President at Neighborly, manages the operational lifecycle of key service brands within the organization. Meussner focuses on the tactical execution of franchise support, ensuring that service providers possess the tools necessary for success. By overseeing the delivery of home maintenance and repair solutions, the President drives customer satisfaction and brand loyalty. Brian Meussner monitors performance metrics to ensure that every franchise adheres to the rigorous standards set by the company. This leadership role involves identifying process improvements that increase operational efficiency and reduce costs for service providers. Through the management of these brands, Meussner supports the broader mission of connecting consumers to reliable local experts. By prioritizing the growth of the franchise network, the President strengthens the market position of the company. Brian Meussner ensures that the organization continues to provide essential services that enhance the value and functionality of homes and businesses.
Yuda Arbeli - President
Yuda Arbeli, the President at Neighborly, leads the strategic initiatives for specific home service brands, focusing on operational excellence and market expansion. Arbeli oversees the implementation of standardized service protocols that ensure quality across the franchise network. By managing the day-to-day operations of these brands, the President drives the company's mission to provide reliable home and business maintenance. Yuda Arbeli collaborates with other leaders to integrate new technologies and service offerings that meet the evolving needs of customers. This role involves analyzing regional market dynamics to optimize the performance of service providers. Through the development of effective training and support programs, the President ensures that franchisees maintain the high standards required by the organization. By focusing on sustainable growth and operational efficiency, Arbeli contributes to the overall success of the company, ensuring that every customer receives exceptional service in their local community.
Kristin Thompson - Chief of Staff
Kristin Thompson, the Chief of Staff at Neighborly, coordinates executive operations and facilitates communication across the leadership team. Thompson streamlines internal processes to ensure the efficient execution of corporate initiatives related to home service franchising. By managing high-priority projects, the Chief of Staff enables the organization to scale operations effectively across North American and international markets. Kristin Thompson bridges the gap between strategic planning and daily operational requirements, ensuring alignment with the mission of enhancing homes and businesses. This role involves monitoring performance metrics and optimizing resource allocation to support the broader franchise network. Through the facilitation of cross-departmental collaboration, the Chief of Staff drives organizational agility. Thompson maintains focus on the rigorous standards required for service providers, ensuring that every operational adjustment supports the goal of delivering superior customer experiences in local communities.
Luis Boy - Vice President, Project Management Office & Chief Information Officer, Office of
Luis Boy, the Vice President, Project Management Office & Chief Information Officer, Office of at Neighborly, architects the digital infrastructure supporting the company's vast network of service providers. Boy oversees the technological platforms that connect consumers to local experts, ensuring seamless interactions across the United States and Canada. By managing the project management office, the Vice President, Project Management Office & Chief Information Officer, Office of aligns technical development with the strategic goals of the franchise model. Luis Boy drives the implementation of scalable software solutions that enhance the efficiency of home maintenance and repair services. This leadership role involves securing data integrity and optimizing digital touchpoints for millions of customers. Through the integration of advanced information systems, Boy supports the operational scale of the organization. By modernizing the digital ecosystem, the Vice President, Project Management Office & Chief Information Officer, Office of ensures that the company remains at the forefront of the home services industry.
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