Leadership Overview
Neighborly has 7 executives leading key functions including strategy, operational management, project oversight, and executive support.
Focused on enhancing residential and commercial properties globally, Neighborly maintains a commitment to connecting local service providers with customers through rigorous standards and scalable franchise platforms.
Focused on enhancing residential and commercial properties globally, Neighborly maintains a commitment to connecting local service providers with customers through rigorous standards and scalable franchise platforms.
Leadership Roles at Neighborly
Covey Olhava - Chief Executive Officer
Covey Olhava, the Chief Executive Officer at Neighborly, directs the overarching strategic vision for the world's largest home services franchisor. By overseeing operations across nine countries, the Chief Executive Officer ensures that every franchise brand maintains the rigorous quality standards expected by millions of customers. This leadership role involves constant collaboration with the Board to drive long-term growth and market expansion. Covey Olhava manages the integration of diverse service categories, ensuring that the digital platforms at Neighborly.com and Neighbourly.ca remain the primary connection points for local communities. Through the optimization of franchise performance and the pursuit of operational excellence, the Chief Executive Officer secures the company's position as a leader in home maintenance and repair. Strategic decisions made by the Chief Executive Officer directly influence the scalability of the entire franchise network, fostering consistent value for stakeholders and service providers alike.
Liliana Simpson - Chief of Staff To Chief Executive Officer
Liliana Simpson, the Chief of Staff To Chief Executive Officer at Neighborly, manages the strategic agenda and daily operational priorities for the executive office. By facilitating communication between the Chief Executive Officer and the broader leadership team, the Chief of Staff To Chief Executive Officer ensures that corporate objectives remain the primary focus of all departments. Liliana Simpson oversees the preparation of critical reports and presentations that guide the company's expansion and franchise development efforts. This role involves synthesizing complex business data into actionable insights, allowing the executive team to make informed decisions regarding market penetration and service quality. By coordinating high-stakes projects and managing the executive schedule, the Chief of Staff To Chief Executive Officer maintains the momentum of the company's global operations. Through diligent oversight of internal processes, the Chief of Staff To Chief Executive Officer supports the long-term sustainability of the Neighborly franchise model and its commitment to excellence.
Michael Levine - President
Michael Levine, the President at Neighborly, drives the operational success of specific franchise brands within the home services portfolio. By focusing on the growth and performance of these brands, the President ensures that each franchise meets the rigorous standards required for customer satisfaction. Michael Levine oversees the development of marketing and operational strategies that enhance the visibility of service providers in local communities. This leadership role involves mentoring franchise owners and implementing best practices that improve service delivery across the United States and Canada. By analyzing market trends and consumer demand, the President identifies opportunities for brand expansion and service diversification. The President works closely with other C-suite leaders to ensure that operational tactics align with the company's overall mission of maintaining and enhancing homes. Through the leadership of Michael Levine, the company achieves consistent revenue growth and strengthens the reputation of the Neighborly brand as a trusted provider of essential home services.
Yuda Arbeli - President
Yuda Arbeli, the President at Neighborly, leads the strategic development and operational scaling of key service categories within the conglomerate. By focusing on the optimization of supply chains and service logistics, the President ensures that franchise operations remain efficient and profitable. Yuda Arbeli manages the implementation of standardized service protocols that allow for consistent quality across diverse geographic regions. This leadership role involves fostering innovation in service delivery, ensuring that the company remains at the forefront of the home maintenance industry. By collaborating with regional managers, the President drives the adoption of new technologies that improve the customer experience on platforms like Neighborly.com. The President monitors key performance indicators to ensure that all business units contribute to the company's overarching financial goals. Through the strategic direction provided by Yuda Arbeli, the company maintains its competitive edge and continues to provide high-quality solutions for residential and commercial property owners.
Josh Sevick - Group President
Josh Sevick, the Group President at Neighborly, oversees a collection of franchise brands, ensuring that each unit adheres to the company's high standards for home and business services. By directing the growth strategies for this specific group of brands, the Group President facilitates the expansion of service offerings into new markets. Josh Sevick manages the relationship between the corporate office and individual franchise owners, providing the support necessary for local success. This leadership role involves identifying synergies between different service categories to maximize operational efficiency and revenue potential. By analyzing regional market data, the Group President develops targeted initiatives that increase customer engagement and brand loyalty. The Group President works in tandem with other executives to ensure that the company's mission of enhancing properties remains central to all franchise activities. Through the leadership of Josh Sevick, the company strengthens its market position and continues to deliver reliable, high-quality services to millions of customers.
Kristin Thompson - Chief of Staff
Kristin Thompson, the Chief of Staff at Neighborly, coordinates high-level administrative initiatives and cross-departmental workflows to ensure organizational efficiency. By managing the flow of information between the executive leadership team and various business units, the Chief of Staff facilitates rapid decision-making processes. Kristin Thompson monitors the execution of corporate priorities, ensuring that all departments align with the broader mission of providing superior home services. This role involves analyzing operational data to identify bottlenecks and implementing solutions that streamline internal communication. By maintaining a clear view of the company's global footprint, the Chief of Staff supports the successful implementation of strategic projects across North American and international markets. The Chief of Staff acts as a central point of contact for complex organizational challenges, ensuring that the executive team remains focused on the core objective of enhancing residential and commercial properties through the extensive Neighborly franchise network.
Luis Boy - Vice President, Project Management Office & Chief Information Officer, Office of
Luis Boy, the Vice President, Project Management Office & Chief Information Officer, Office of at Neighborly, architects the technological infrastructure and project governance frameworks necessary for global scale. By overseeing the digital transformation of service delivery platforms, the Vice President, Project Management Office & Chief Information Officer, Office of ensures that local service providers connect seamlessly with customers. Luis Boy manages the complex integration of IT systems across thousands of franchises, driving efficiency in home repair and maintenance operations. This leadership role involves prioritizing technology investments that support the company's expansion into new geographic markets. By aligning project management methodologies with the overarching business strategy, the Vice President, Project Management Office & Chief Information Officer, Office of optimizes resource allocation and project delivery timelines. Through the implementation of robust digital solutions, the Vice President, Project Management Office & Chief Information Officer, Office of directly impacts the reliability and accessibility of the Neighborly brand ecosystem.
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