Leadership Overview
Eternal has 10 executives leading key functions including strategy, finance, technology, operations, and city-level management.
Driven by innovation, Eternal leverages technology to enhance convenience, expand access to food services, and optimize operations across its diverse platforms, solidifying its market impact.
Driven by innovation, Eternal leverages technology to enhance convenience, expand access to food services, and optimize operations across its diverse platforms, solidifying its market impact.
Leadership Roles at Eternal
Rahul Gupta - Chief Executive Officer
Rahul Gupta, the Chief Executive Officer at Eternal, directs the overarching corporate strategy and market positioning. Gupta architects the long-term vision for the company, ensuring alignment across all business units, including Zomato, Blinkit, and B2B food supply services. This leadership role involves guiding the organization through evolving market dynamics and technological advancements within the Indian technology sector. Gupta's strategic directives focus on enhancing consumer convenience and expanding the reach of food services nationwide. The Chief Executive Officer's responsibilities extend to fostering innovation and optimizing operational efficiencies across the entire technology-driven marketplace. By setting clear objectives, Gupta ensures that Eternal maintains its competitive edge and drives sustainable growth. The strategic decisions made by Rahul Gupta directly influence the company's expansion into new service areas and its commitment to operational excellence.
Akshant Goyal - Chief Financial Officer
Akshant Goyal, the Chief Financial Officer at Eternal, manages all financial operations and fiscal strategy. Goyal oversees budgeting, financial planning, and capital allocation to support the company's diverse portfolio, which includes food delivery and quick-commerce platforms. This critical role involves ensuring financial stability and driving profitability across Zomato, Blinkit, and other food-related services. The Chief Financial Officer's responsibilities encompass risk management, investor relations, and optimizing financial performance to fuel expansion and technological investment. By meticulously analyzing financial data, Goyal provides insights that inform strategic decision-making and operational adjustments. Akshant Goyal's leadership ensures that Eternal's financial health underpins its ambitious growth objectives and its commitment to leveraging technology for enhanced market access. The CFO's guidance is essential for maintaining investor confidence and securing resources for future development.

Bhargav Yellapragada - Chief Operating Officer
Bhargav Yellapragada, the Chief Operating Officer at Eternal, oversees the day-to-day operational execution across the company's diverse business units. Yellapragada focuses on streamlining processes and enhancing efficiency within the technology-driven marketplace that connects consumers, restaurants, and delivery partners. This leadership position involves optimizing the performance of food ordering, grocery delivery, and B2B food supply solutions. The Chief Operating Officer's responsibilities include driving operational excellence and ensuring seamless integration between different service platforms. By implementing best practices and leveraging technology, Yellapragada aims to improve customer satisfaction and delivery partner effectiveness. Bhargav Yellapragada's operational oversight is critical for scaling Eternal's services and maintaining high standards of service delivery across India. The COO's efforts directly contribute to the company's mission of enhancing convenience and expanding access to food services.
Rudrani Kumari - Chief Operating Officer, City Logistics
Rudrani Kumari, the Chief Operating Officer, City Logistics at Eternal, directs the strategic management of logistics operations within urban environments. Kumari focuses on optimizing delivery networks and ensuring the efficient movement of goods for platforms like Zomato and Blinkit. This role involves enhancing the speed and reliability of last-mile delivery services across major Indian cities. The Chief Operating Officer, City Logistics' responsibilities include managing fleet operations, improving route planning, and implementing technology solutions to boost delivery partner productivity. By refining urban logistics, Kumari aims to enhance customer experience and reduce delivery times. Rudrani Kumari's leadership is vital for scaling Eternal's quick-commerce and food delivery services, ensuring operational excellence in densely populated areas. The COO's efforts directly support the company's objective of expanding access to food services through optimized city-level operations.
Samridh Sinha - Chief Operating Officer, Logistics
Samridh Sinha, the Chief Operating Officer, Logistics at Eternal, leads the strategic development and execution of the company's broader logistics framework. Sinha focuses on enhancing the overall efficiency and scalability of delivery operations that support Zomato, Blinkit, and other food-related services. This position involves optimizing supply chain management and ensuring the effective coordination of delivery partners across various regions. The Chief Operating Officer, Logistics' responsibilities include implementing innovative logistics solutions and driving operational improvements to meet growing market demand. By refining the logistics infrastructure, Sinha aims to increase delivery speed and reduce operational costs. Samridh Sinha's strategic oversight is crucial for expanding Eternal's reach and maintaining its commitment to leveraging technology for optimized operations. The COO's work underpins the company's ability to deliver food and groceries efficiently across its network.
Vatsal Katkoria - Chief Operating Officer, City Supply
Vatsal Katkoria, the Chief Operating Officer, City Supply at Eternal, directs the operational strategies for urban supply chain management, particularly for quick-commerce initiatives like Blinkit. Katkoria focuses on optimizing inventory, fulfillment, and delivery processes within city limits to ensure rapid availability of goods. This role is critical for enhancing customer convenience and expanding access to essential services. The Chief Operating Officer, City Supply's responsibilities include managing dark store operations, improving last-mile delivery efficiency, and ensuring product availability. By refining city-level supply chains, Katkoria aims to meet the dynamic demands of urban consumers. Vatsal Katkoria's operational leadership is essential for scaling Blinkit's quick-commerce model and reinforcing Eternal's commitment to technological enhancement of food services. The COO's efforts directly impact the speed and reliability of grocery delivery.
Shantanu Muchandi - Chief Operating Officer, City Supply
Shantanu Muchandi, the Chief Operating Officer, City Supply at Eternal, drives operational excellence within urban supply chains, focusing on the efficient delivery of food and grocery items. Muchandi oversees the integration of technology to optimize inventory management, order fulfillment, and last-mile logistics for city-based services. This role is pivotal in enhancing consumer convenience and expanding the reach of Eternal's platforms. The Chief Operating Officer, City Supply's responsibilities include improving delivery partner efficiency, ensuring product freshness, and managing operational costs within metropolitan areas. By focusing on city-specific supply chain dynamics, Muchandi aims to elevate the customer experience. Shantanu Muchandi's operational expertise is key to scaling Eternal's food ordering and grocery delivery services, reinforcing the company's mission to optimize operations through technology. The COO's work ensures timely and reliable service delivery in competitive urban markets.
Diwakar Yadav - City Chief Operating Officer. Mumbai
Diwakar Yadav, the City Chief Operating Officer. Mumbai at Eternal, manages and optimizes all operational activities within the Mumbai metropolitan area. Yadav focuses on enhancing the efficiency of food ordering, grocery delivery, and other services offered by Eternal's platforms in this key market. This role involves overseeing local delivery networks, managing restaurant and vendor relationships, and ensuring seamless customer experiences. The City Chief Operating Officer's responsibilities include adapting global strategies to local market conditions and driving operational improvements specific to Mumbai's unique urban landscape. By focusing on city-level execution, Yadav aims to increase market share and customer satisfaction. Diwakar Yadav's leadership is crucial for scaling Eternal's operations in one of India's largest and most dynamic cities, reinforcing the company's commitment to leveraging technology for enhanced convenience. The COO's efforts directly impact service quality and delivery speed in Mumbai.
Shobhit Mishra - City Chief Operating Officer - Jalandhar and Jammu
Shobhit Mishra, the City Chief Operating Officer - Jalandhar and Jammu at Eternal, directs operational execution across these two distinct urban markets. Mishra focuses on optimizing the delivery infrastructure and service offerings for Eternal's platforms, ensuring efficient food ordering and grocery delivery. This role involves tailoring operational strategies to the specific needs and dynamics of both Jalandhar and Jammu. The City Chief Operating Officer's responsibilities include managing local teams, fostering strong relationships with partners, and enhancing the overall customer experience in these regions. By implementing localized operational improvements, Mishra aims to expand Eternal's market presence and service reliability. Shobhit Mishra's leadership is vital for driving growth and operational excellence in these key cities, supporting the company's mission to expand access to food services through technology. The COO's work ensures consistent service quality across diverse geographic areas.
Lalit Verma - Chief Technology Officer
Lalit Verma, the Chief Technology Officer at Eternal, spearheads the company's technological innovation and infrastructure development. Verma directs the engineering teams responsible for building and maintaining the robust technology platforms that power Zomato, Blinkit, and other food services. This role is central to enhancing the user experience, optimizing delivery logistics, and expanding the capabilities of the technology-driven marketplace. The Chief Technology Officer's focus includes leveraging cutting-edge technologies to improve operational efficiency and drive new service offerings. By overseeing the development of scalable and reliable systems, Verma ensures that Eternal can meet the demands of a rapidly growing user base across India. Lalit Verma's technical leadership is crucial for maintaining Eternal's competitive advantage and its mission to optimize operations through advanced technology. The CTO's vision shapes the future of food ordering and grocery delivery services.
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