Leadership Overview
Eternal has 10 executives leading key functions including corporate strategy, regional market expansion, and local operational management.
Driven by a commitment to technological innovation, Eternal optimizes food delivery and quick-commerce ecosystems to enhance consumer convenience and expand access to essential services across diverse Indian markets.
Driven by a commitment to technological innovation, Eternal optimizes food delivery and quick-commerce ecosystems to enhance consumer convenience and expand access to essential services across diverse Indian markets.
Leadership Roles at Eternal
Ankur Bashotra - Chief Executive Officer
Ankur Bashotra, the Chief Executive Officer at Eternal, directs the overarching corporate strategy and long-term vision for the entire technology-driven marketplace. Bashotra oversees the integration of food delivery, quick-commerce, and B2B supply solutions to ensure seamless operational synergy across all platforms. By aligning departmental goals with the broader mission of enhancing consumer convenience, the Chief Executive Officer maintains a focus on scalable growth and market penetration. Ankur Bashotra actively collaborates with the board to refine business models that leverage data-driven insights for improved service delivery. This leadership role involves constant evaluation of market trends to maintain a competitive edge in the fast-paced Indian technology sector. Through rigorous oversight of resource allocation and strategic partnerships, the Chief Executive Officer secures the company's position as a leader in the food-related services industry while driving sustainable value for all stakeholders involved in the ecosystem.
Rajat Narula - Chief Executive Officer - Delhi NCR
Rajat Narula, the Chief Executive Officer - Delhi NCR at Eternal, manages the high-density operations within the capital region. Narula architects localized logistics strategies to optimize the delivery speed of food and grocery services for millions of consumers. Overseeing the complex network of restaurant partners and delivery fleets, the Chief Executive Officer - Delhi NCR ensures consistent service quality and operational efficiency. Rajat Narula monitors regional performance metrics to identify opportunities for service expansion and infrastructure improvement. This role requires constant coordination with central leadership to implement national initiatives at a local level. By focusing on the unique demands of the metropolitan market, the Chief Executive Officer - Delhi NCR drives significant revenue growth and strengthens brand loyalty. Narula prioritizes the refinement of the quick-commerce model to meet the rapid demand for essential goods, thereby solidifying the company's dominance in the competitive Delhi NCR landscape.
Modi Samir - City Chief Executive Officer
Modi Samir, the City Chief Executive Officer at Eternal, executes operational excellence across designated urban territories. Samir directs the daily activities of delivery partners and restaurant relations to ensure a frictionless marketplace experience for local users. Overseeing the implementation of technology-driven service enhancements, the City Chief Executive Officer maintains high standards for order fulfillment and customer satisfaction. Modi Samir analyzes local market data to adjust supply chain strategies and optimize the availability of food and grocery services. This leadership position involves managing local teams to achieve aggressive growth targets while maintaining cost efficiency. By fostering strong relationships with regional vendors, the City Chief Executive Officer ensures a robust supply of goods for the platform. Samir continuously refines operational workflows to adapt to changing consumer behaviors, ultimately contributing to the broader success of the company's mission to provide convenient access to food and essential items.
Raj Marhas - Chief Executive Officer, Cluster (South)
Raj Marhas, the Chief Executive Officer, Cluster (South) at Eternal, oversees the strategic expansion and operational stability of the southern regional markets. Marhas directs the integration of food delivery and quick-commerce services across diverse urban centers, ensuring that the company's technology platform meets the specific needs of the southern consumer base. The Chief Executive Officer, Cluster (South) manages regional logistics networks and restaurant partnerships to maximize service coverage and delivery efficiency. Raj Marhas monitors regional performance indicators to drive revenue growth and operational improvements. By coordinating with central teams, the Chief Executive Officer, Cluster (South) aligns regional activities with the company's national objectives. This role involves identifying emerging market opportunities and implementing localized strategies to capture greater market share. Through consistent focus on service quality and operational agility, Marhas strengthens the company's presence and ensures long-term sustainability within the southern cluster of the Indian market.
Sajith Suresh - City Chief Executive Officer. Kochi
Sajith Suresh, the City Chief Executive Officer. Kochi at Eternal, leads the operational deployment of food and grocery delivery services within the Kochi market. Suresh directs local teams to optimize delivery routes and restaurant onboarding, ensuring that the platform remains the preferred choice for consumers. Overseeing the daily performance of the marketplace, the City Chief Executive Officer. Kochi implements strategies to increase order volume and improve delivery times. Sajith Suresh monitors local competitive dynamics to adjust pricing and promotional activities effectively. This leadership role requires close collaboration with regional stakeholders to maintain high service standards and operational reliability. By focusing on the unique logistical challenges of the city, the City Chief Executive Officer. Kochi drives efficiency and growth. Suresh ensures that the company's technology-driven solutions are effectively utilized to meet the rising demand for convenience, thereby securing a strong market position for the brand in the region.
Palash Gala - City Chief Executive Officer
Palash Gala, the City Chief Executive Officer at Eternal, manages the operational execution of the company's marketplace services in key urban areas. Gala directs the coordination between restaurant partners, delivery fleets, and the central technology platform to ensure seamless service delivery. Overseeing the implementation of quick-commerce initiatives, the City Chief Executive Officer focuses on optimizing inventory management and delivery speed to meet consumer expectations. Palash Gala analyzes local market trends to refine operational strategies and improve service accessibility. This role involves leading cross-functional teams to achieve performance targets and enhance the overall user experience. By maintaining a focus on operational efficiency and customer satisfaction, the City Chief Executive Officer drives growth and strengthens the company's market presence. Gala continuously evaluates performance metrics to identify areas for improvement, ensuring that the platform remains responsive to the evolving needs of the urban population and maintains a competitive advantage.
Arvind Palaniappan - Chief Executive Officer - Emerging Cities of Maharashtra
Arvind Palaniappan, the Chief Executive Officer - Emerging Cities of Maharashtra at Eternal, spearheads the expansion of food and quick-commerce services into rapidly developing urban centers across the state. Palaniappan directs the establishment of logistics infrastructure and restaurant networks to support the company's growth strategy in these new markets. Overseeing the adaptation of the technology platform to local consumer preferences, the Chief Executive Officer - Emerging Cities of Maharashtra ensures that service delivery remains consistent and efficient. Arvind Palaniappan monitors regional growth metrics to identify opportunities for scaling operations and increasing market penetration. This leadership role involves building local partnerships and managing regional teams to achieve operational excellence. By focusing on the unique potential of emerging cities, the Chief Executive Officer - Emerging Cities of Maharashtra drives significant revenue expansion and brand awareness. Palaniappan ensures that the company's mission of convenience is successfully extended to a broader demographic, fostering long-term regional success.
Srirag Ramachandran - Chief Executive Officer - Andhra Cluster
Srirag Ramachandran, the Chief Executive Officer - Andhra Cluster at Eternal, manages the strategic operations and service delivery across the Andhra region. Ramachandran directs the optimization of delivery networks and restaurant partnerships to ensure high-quality service for consumers. Overseeing the implementation of regional growth strategies, the Chief Executive Officer - Andhra Cluster focuses on increasing the adoption of food and grocery delivery services. Srirag Ramachandran monitors regional performance data to refine operational workflows and improve delivery efficiency. This role involves coordinating with central leadership to align regional activities with the company's national objectives. By focusing on the specific needs of the Andhra market, the Chief Executive Officer - Andhra Cluster drives revenue growth and strengthens the company's competitive position. Ramachandran ensures that the platform's technology-driven solutions are effectively deployed to meet consumer demand, thereby contributing to the overall success and expansion of the company's footprint in the region.
Sunny Devnath - Chief Executive Officer - Vadodara
Sunny Devnath, the Chief Executive Officer - Vadodara at Eternal, leads the operational activities and market development within the Vadodara region. Devnath directs the local logistics and restaurant relations teams to ensure the seamless operation of the food and quick-commerce marketplace. Overseeing the implementation of service enhancements, the Chief Executive Officer - Vadodara focuses on improving delivery speed and customer satisfaction. Sunny Devnath monitors local market performance to identify opportunities for growth and operational efficiency. This leadership role involves managing regional resources to achieve performance targets and maintain high service standards. By fostering strong relationships with local vendors and delivery partners, the Chief Executive Officer - Vadodara strengthens the company's presence in the city. Devnath continuously evaluates operational workflows to adapt to changing consumer demands, ensuring that the platform remains a reliable and convenient solution for the local population while contributing to the company's broader success.

A. Navaneethakrishnan - City Chief Executive Officer - Kerala
A. Navaneethakrishnan, the City Chief Executive Officer - Kerala at Eternal, oversees the strategic deployment and operational management of the company's services across the Kerala region. Navaneethakrishnan directs the coordination of delivery fleets and restaurant partners to ensure efficient service delivery and high customer satisfaction. Overseeing the implementation of regional growth initiatives, the City Chief Executive Officer - Kerala focuses on expanding the reach of food and grocery delivery solutions. A. Navaneethakrishnan monitors regional performance metrics to identify areas for operational improvement and service optimization. This leadership role involves managing local teams to achieve performance goals and maintain the company's competitive edge. By focusing on the unique logistical and consumer landscape of Kerala, the City Chief Executive Officer - Kerala drives revenue growth and brand loyalty. Navaneethakrishnan ensures that the company's technology-driven marketplace effectively meets the needs of the local population, thereby supporting the overall mission of providing convenient access to essential services.
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