Leadership Overview
Eternal has 10 executives leading key functions including strategy, finance, operations, and logistics.
Driven by innovation, Eternal is dedicated to enhancing convenience and expanding access to food services through its technology-driven marketplace, optimizing operations across its platforms for consumers, restaurants, and delivery partners.
Driven by innovation, Eternal is dedicated to enhancing convenience and expanding access to food services through its technology-driven marketplace, optimizing operations across its platforms for consumers, restaurants, and delivery partners.
Leadership Roles at Eternal
Ankur Bashotra - Chief Executive Officer
Ankur Bashotra, the Chief Executive Officer at Eternal, directs the overarching strategy and vision for the company's technology-driven marketplace. Bashotra guides the integration of food ordering, grocery delivery, and B2B food supply solutions, ensuring alignment with Eternal's mission to enhance convenience and expand access to food services. This leadership role involves optimizing operations across consumer, restaurant, and delivery partner platforms. Bashotra's strategic direction focuses on leveraging technology to drive market expansion and operational efficiency throughout India. The Chief Executive Officer ensures that all business units contribute to the company's growth objectives and maintain a competitive edge in the dynamic food technology sector. Ankur Bashotra's executive oversight is critical for sustaining the company's market leadership and fostering innovation across all service verticals.
Akshant Goyal - Chief Financial Officer
Akshant Goyal, the Chief Financial Officer at Eternal, manages all financial operations and fiscal strategy for the technology company. Goyal oversees budgeting, financial planning, and investment strategies, ensuring the fiscal health of Eternal's diverse platforms, including Zomato and Blinkit. This role involves optimizing financial performance and resource allocation across food ordering, grocery delivery, and B2B food supply services. The Chief Financial Officer plays a crucial part in securing funding, managing investor relations, and driving profitability. Akshant Goyal's expertise is vital for navigating the financial complexities of a rapidly expanding technology-driven marketplace. Goyal's leadership ensures robust financial controls and supports the company's long-term growth objectives by maintaining strong capital management and driving shareholder value.

Soumabha Basu - City Chief Operating Officer
Soumabha Basu, the City Chief Operating Officer at Eternal, directs operational execution within specific urban markets, focusing on enhancing the efficiency of food ordering and grocery delivery services. Basu oversees the day-to-day management of local operations, ensuring seamless coordination between consumers, restaurants, and delivery partners. This role is critical for optimizing the last-mile logistics and customer experience in designated city zones. The City Chief Operating Officer implements strategies to improve service delivery times and operational uptime. Soumabha Basu's leadership ensures that local market demands are met effectively, contributing to Eternal's overall mission of expanding access to food services. Basu's focus on granular operational improvements drives localized success and reinforces the company's technology-driven marketplace.
Magesh Manoharan - City Chief Operating Officer
Magesh Manoharan, the City Chief Operating Officer at Eternal, spearheads operational strategies within key metropolitan areas, driving the performance of the company's food delivery and quick-commerce platforms. Manoharan manages local teams and resources to ensure efficient service delivery, focusing on customer satisfaction and partner engagement. This position is essential for adapting global operational frameworks to specific city dynamics, optimizing the marketplace for consumers and businesses. The City Chief Operating Officer implements best practices to enhance delivery speed and reliability. Magesh Manoharan's operational oversight contributes directly to Eternal's goal of leveraging technology to optimize services. Manoharan's leadership ensures localized operational excellence and supports the expansion of food-related services.
Lokesh Patel - Chief Operating Officer, Logistics
Lokesh Patel, the Chief Operating Officer, Logistics at Eternal, architects the company's entire logistics network, optimizing the movement of goods for its food delivery and grocery platforms. Patel oversees the efficiency and scalability of delivery operations, ensuring timely fulfillment and cost-effectiveness across India. This role is pivotal in managing the fleet, optimizing routing, and implementing advanced logistics technologies. The Chief Operating Officer, Logistics drives innovation in supply chain management to support Eternal's B2B food supply solutions and quick-commerce initiatives. Lokesh Patel's strategic leadership ensures that the logistics infrastructure can support rapid growth and maintain high service standards. Patel's focus on operational excellence in logistics is fundamental to the company's ability to deliver on its promises to consumers and partners.
Sumedh Singh - City Chief Operating Officer
Sumedh Singh, the City Chief Operating Officer at Eternal, manages and enhances operational performance within specific geographic markets, focusing on the seamless integration of food ordering and grocery delivery services. Singh directs local operational teams to ensure high standards of service delivery and customer satisfaction. This position is key to adapting Eternal's technology-driven marketplace to the unique demands of urban environments. The City Chief Operating Officer implements strategies for efficient resource deployment and operational uptime. Sumedh Singh's leadership ensures that local market operations align with the company's broader objectives of convenience and accessibility. Singh's focus on granular market execution drives localized success and supports the expansion of food-related services.
Navdeep Malik - Chief Operating Officer Haryana
Navdeep Malik, the Chief Operating Officer Haryana at Eternal, directs all operational activities within the state of Haryana, ensuring the efficient functioning of food delivery and grocery services. Malik oversees the coordination of restaurant partnerships, delivery networks, and consumer support within the region. This role is critical for optimizing local supply chains and enhancing the customer experience across Haryana. The Chief Operating Officer Haryana implements strategies to drive operational efficiency and market penetration. Navdeep Malik's leadership ensures that regional operations align with Eternal's national strategy of leveraging technology to expand access to food services. Malik's focus on localized operational excellence supports the company's growth objectives in key Indian states.
Sai Kumar - Chief Operating Officer, Logistics
Sai Kumar, the Chief Operating Officer, Logistics at Eternal, optimizes the company's logistics infrastructure to support its expanding food delivery and quick-commerce operations. Kumar focuses on enhancing the efficiency, speed, and reliability of the delivery network across all operational regions. This role involves implementing innovative logistics solutions and managing the fleet operations to meet growing consumer demand. The Chief Operating Officer, Logistics drives improvements in routing algorithms and delivery partner management. Sai Kumar's strategic oversight ensures that Eternal's logistics capabilities remain a competitive advantage, supporting the company's mission to provide convenient access to food and groceries. Kumar's expertise is crucial for scaling operations effectively and maintaining high service levels.
Vatsal Katkoria - Chief Operating Officer, City Supply
Vatsal Katkoria, the Chief Operating Officer, City Supply at Eternal, manages and enhances the supply chain operations within urban centers, focusing on the efficient sourcing and delivery of groceries and food items. Katkoria oversees relationships with local suppliers and ensures the availability of products for the quick-commerce platform. This role is vital for optimizing inventory management and fulfillment processes to meet immediate consumer needs. The Chief Operating Officer, City Supply implements strategies to improve stock availability and reduce delivery times. Vatsal Katkoria's leadership ensures that the city supply chain is robust and responsive, supporting Eternal's mission to provide convenient access to essential goods. Katkoria's focus on operational efficiency in city supply chains drives customer satisfaction and platform growth.
Kunal Khambhati - Founder & Chief Operating Officer
Kunal Khambhati, the Founder & Chief Operating Officer at Eternal, provides foundational operational leadership and strategic direction for the company's diverse service offerings. Khambhati oversees the integration and optimization of food ordering, grocery delivery, and B2B food supply solutions, ensuring alignment with the company's core mission. This role involves driving operational excellence across all platforms and markets. The Founder & Chief Operating Officer plays a key part in shaping the company's operational strategy and fostering a culture of innovation. Kunal Khambhati's extensive experience is critical for guiding Eternal's growth and maintaining its competitive edge in the technology-driven marketplace. Khambhati's leadership ensures the effective execution of strategies that enhance convenience and expand access to food services.

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