Leadership Overview
Navy Exchange Service Command has 5 executives leading key functions including strategy, organizational alignment, human capital, corporate operations, and information technology.
Committed to supporting military personnel through retail excellence, Navy Exchange Service Command delivers essential goods and services while maintaining a mission-focused approach to global military community support.
Committed to supporting military personnel through retail excellence, Navy Exchange Service Command delivers essential goods and services while maintaining a mission-focused approach to global military community support.
Leadership Roles at Navy Exchange Service Command
Larry Sevier - Chief Executive Officer
Larry Sevier, the Chief Executive Officer at Navy Exchange Service Command, directs the overarching strategic vision for the retail organization. Overseeing the entire enterprise, the Chief Executive Officer ensures that all retail operations align with the needs of military personnel across global installations. This leadership role involves managing complex supply chains and maintaining high standards of service delivery. By optimizing organizational performance, Larry Sevier drives long-term sustainability and growth for the command. The Chief Executive Officer collaborates with senior leadership to refine business models that support the military community. Through rigorous oversight of fiscal health and operational efficiency, Sevier secures the necessary resources to maintain competitive retail environments. This executive leadership ensures that the command remains a reliable partner for service members, consistently delivering value and convenience while navigating the unique challenges of the military retail sector.
Ellen Bennett - Chief of Staff
Ellen Bennett, the Chief of Staff at Navy Exchange Service Command, coordinates executive workflows and facilitates communication across all internal departments. Managing the daily operations of the executive office, the Chief of Staff ensures that strategic initiatives receive proper attention and resources. This role involves bridging gaps between various functional areas to maintain organizational cohesion. By streamlining decision-making processes, Ellen Bennett enhances the agility of the command in responding to retail market shifts. The Chief of Staff monitors progress on key projects, ensuring that departmental goals align with the broader mission of supporting military families. Through meticulous planning and cross-functional collaboration, Bennett drives operational excellence and maintains high standards of administrative performance. This leadership position requires constant engagement with senior management to resolve complex issues and maintain focus on the core objectives of the organization.
Stephen DerManuelian - Chief Human Resources Officer & Senior VP
Stephen DerManuelian, the Chief Human Resources Officer & Senior VP at Navy Exchange Service Command, architects the talent acquisition and workforce development strategies for the retail network. Overseeing human capital initiatives, the Chief Human Resources Officer & Senior VP ensures that the organization attracts and retains skilled professionals capable of serving military personnel. This role involves designing comprehensive training programs and fostering a culture of service excellence. By implementing robust performance management systems, Stephen DerManuelian drives employee engagement and operational productivity. The Chief Human Resources Officer & Senior VP collaborates with other executives to align staffing levels with retail demand across diverse geographic regions. Through strategic workforce planning, DerManuelian supports the long-term stability of the command. This leadership function remains critical for maintaining the high service standards expected by the military community, ensuring that every team member contributes effectively to the overall mission.
Jeffrey Voltz - Chief of Staff & Senior VP, Corporate Operations
Jeffrey Voltz, the Chief of Staff & Senior VP, Corporate Operations at Navy Exchange Service Command, manages the integration of corporate functions and operational logistics. Overseeing the execution of large-scale business processes, the Chief of Staff & Senior VP, Corporate Operations ensures that retail facilities operate with maximum efficiency. This role involves optimizing internal workflows and coordinating resource allocation across the enterprise. By refining operational protocols, Jeffrey Voltz drives improvements in service delivery and cost management. The Chief of Staff & Senior VP, Corporate Operations works closely with the executive team to implement policies that enhance the shopping experience for military families. Through rigorous analysis of operational data, Voltz identifies opportunities for process improvement and scalability. This leadership position requires a deep understanding of retail logistics and corporate governance, ensuring that the command maintains its commitment to providing essential goods and services globally.
Alan Conway - Senior Vice President and Chief Information Officer
Alan Conway, the Senior Vice President and Chief Information Officer at Navy Exchange Service Command, directs the digital transformation and technological infrastructure of the retail network. Overseeing the implementation of secure data systems, the Senior Vice President and Chief Information Officer ensures that all retail platforms remain reliable and efficient for military customers. This role involves managing cybersecurity protocols and modernizing point-of-sale technology to support global operations. By leveraging advanced analytics, Alan Conway drives data-informed decision-making across the organization. The Senior Vice President and Chief Information Officer collaborates with other leaders to integrate new software solutions that improve inventory management and customer service. Through the development of robust IT strategies, Conway supports the long-term technological growth of the command. This leadership function remains essential for maintaining a competitive edge in the retail sector, ensuring that digital tools effectively serve the needs of the military community.
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