Navy Exchange Service Command

Highly Engaged Employees

Navy Exchange Service Command, established in 1946, is a significant retail entity dedicated to serving military personnel and their families. Headquartered in Virginia Beach, Virginia, the organization operates as a vital component of the military community's support infrastructure. Its core mission revolves around providing quality merchandise and services, functioning as a retail store for active duty and retired military members, reservists, and their dependents. The company's extensive history underscores its long-standing commitment to its customer base.

With a substantial operational footprint, Navy Exchange Service Command manages approximately 100 locations globally, facilitating widespread access to its offerings. The organization employs a large workforce, exceeding 10,000 individuals, dedicated to maintaining its extensive retail operations and customer service standards. To gain insight into the individuals driving these efforts, you can Meet Navy Exchange Service Command's team. Their product and service catalog includes essential exchange services designed to meet the unique needs of the military community, supporting their lifestyle and well-being.

Generating an annual revenue of $2.3B, Navy Exchange Service Command operates within the retail sector, specifically in department stores and shopping centers. Its competitive landscape includes other large retail chains such as Belk, Stein Mart, and The Exchange, as well as broader department store operators like Neiman Marcus and Nordstrom. The company's business model encompasses both B2B and B2C aspects, catering to the specific procurement needs of military commands and individual consumers within the armed forces.