National Library Board Executive and Leadership Team

Melissa-May Tam, the Chief Executive Officer at National Library Board, directs the overarching strategic vision for the organization. Overseeing the integration of physical and digital library services, the Chief Executive Officer ensures that all resources remain accessible to the diverse population of Singapore. This leadership role involves managing high-level partnerships with educational institutions and government bodies to promote a national reading culture. By aligning operational goals with the mission of lifelong learning, Melissa-May Tam drives the expansion of digital archives and community programs. The Chief Executive Officer maintains rigorous standards for service delivery, ensuring that the library system evolves alongside technological advancements. Through consistent focus on innovation and accessibility, Tam secures the long-term relevance of the institution within the national landscape, ultimately strengthening the intellectual foundation of the community.

Gene Tan, the Deputy Chief Executive Officer at National Library Board, manages the operational execution of large-scale community engagement initiatives. Focusing on the development of public-facing programs, the Deputy Chief Executive Officer architects frameworks that encourage reading among children and teens. This role requires close collaboration with the Chief Executive Officer to translate strategic goals into actionable community projects. By optimizing the delivery of library services, Gene Tan ensures that resources reach various demographics effectively. The Deputy Chief Executive Officer monitors the performance of outreach efforts, adjusting tactics to maximize public participation in learning activities. Through the implementation of inclusive programming, Tan fosters a vibrant environment for discovery. This leadership position supports the broader mission of the organization by bridging the gap between complex information systems and the everyday needs of the public.

Catherine Lau, the Deputy Chief Executive Officer at National Library Board, oversees the management of digital infrastructure and resource archives. Concentrating on the modernization of library systems, the Deputy Chief Executive Officer ensures that digital platforms provide seamless access to vast collections of books and audiovisual materials. This role involves coordinating with technical teams to enhance the mobile app experience for patrons. By streamlining the acquisition and preservation of digital assets, Catherine Lau supports the organization's commitment to lifelong learning. The Deputy Chief Executive Officer evaluates data analytics to improve service efficiency and user satisfaction across all digital channels. Through the strategic deployment of technology, Lau enables the institution to reach a wider audience. This leadership function remains critical to maintaining the competitive edge of the library in an increasingly digital world.

Han Yap, the Deputy Director at National Library Board, manages the internal administrative processes that support library operations. Focusing on organizational efficiency, the Deputy Director coordinates resource allocation across various departments to ensure smooth service delivery. This role involves monitoring budget compliance and operational workflows to maintain high standards of public service. By implementing systematic improvements, Han Yap facilitates the daily functions of the library network. The Deputy Director collaborates with other leadership members to align administrative support with the strategic objectives of the organization. Through the oversight of internal systems, Yap ensures that staff members possess the necessary tools to assist patrons effectively. This leadership position contributes to the stability of the institution by maintaining robust operational foundations that allow for consistent service quality across all library branches.

Ivy Lee, the Deputy Director at National Library Board, directs the development of specialized resource guides and educational content for adult learners. Overseeing the curation of materials, the Deputy Director ensures that the library collection meets the evolving informational needs of the community. This role involves identifying gaps in existing archives and acquiring new resources to enhance the depth of the library offerings. By fostering partnerships with subject matter experts, Ivy Lee creates high-quality learning pathways for diverse audiences. The Deputy Director evaluates the impact of educational programs, refining content strategies to drive engagement. Through the management of specialized collections, Lee supports the mission of promoting lifelong learning. This leadership role requires a deep understanding of information science and a commitment to making knowledge accessible to all citizens.

Constance Loh, the Deputy Director at National Library Board, manages the outreach programs designed for senior citizens. Focusing on digital literacy and social inclusion, the Deputy Director architects initiatives that help older adults navigate modern information resources. This role involves coordinating with community partners to host workshops and learning sessions at various library locations. By tailoring services to the specific requirements of seniors, Constance Loh ensures that no segment of the population remains excluded from the benefits of the library. The Deputy Director monitors participation rates and feedback to improve the effectiveness of these outreach efforts. Through the implementation of targeted programs, Loh fosters a sense of community and continuous growth among the elderly. This leadership function plays a vital role in the social mission of the organization.

Woon San See, the Deputy Director at National Library Board, oversees the logistics and maintenance of physical library spaces. Concentrating on facility management, the Deputy Director ensures that all branches provide a safe and conducive environment for reading and study. This role involves managing vendor contracts and infrastructure upgrades to maintain the quality of the physical assets. By optimizing the layout and accessibility of library spaces, Woon San See enhances the overall patron experience. The Deputy Director coordinates with regional managers to address facility-specific challenges and ensure consistent service standards. Through the diligent oversight of physical infrastructure, See supports the organization's goal of creating vibrant community hubs. This leadership position remains essential for maintaining the physical presence of the library network across the country.

Kia Hock, the Deputy Director at National Library Board, directs the strategic planning for audiovisual resource management. Focusing on the acquisition and cataloging of multimedia content, the Deputy Director ensures that the library maintains a comprehensive and modern collection. This role involves negotiating licensing agreements and managing the digital rights for various audiovisual materials. By staying abreast of industry trends, Kia Hock integrates new media formats into the library offerings to attract younger audiences. The Deputy Director collaborates with technical teams to ensure that these resources are easily accessible through the library portal. Through the management of multimedia assets, Hock enhances the diversity of the learning materials available to the public. This leadership function supports the organization's commitment to providing a wide range of discovery tools.

Sandamurthi Rethinam, the Deputy Director at National Library Board, manages the collaborative partnerships with educational institutions. Focusing on the integration of library resources into school curricula, the Deputy Director architects programs that support student learning and research. This role involves working closely with educators to identify the specific needs of the academic community. By facilitating access to archived materials and research databases, Sandamurthi Rethinam strengthens the role of the library as a key educational partner. The Deputy Director evaluates the success of these collaborations through academic performance metrics and user feedback. Through the development of these strategic alliances, Rethinam expands the reach of the library into the formal education sector. This leadership position is critical for fostering a seamless learning experience for students.

Sharmini Chellapandi, the Deputy Director at National Library Board, oversees the marketing and communications strategy for the organization. Focusing on public awareness, the Deputy Director architects campaigns that promote library services and community events. This role involves managing the brand identity and ensuring consistent messaging across all communication channels. By utilizing social media and traditional outreach methods, Sharmini Chellapandi drives public engagement with library programs. The Deputy Director analyzes campaign performance to optimize future communication efforts and increase library membership. Through the effective promotion of resources, Chellapandi ensures that the community remains informed about the opportunities for learning and discovery. This leadership function is essential for maintaining the visibility of the institution and encouraging active participation from all segments of the population.