Montefiore Einstein Executive and Leadership Team

Phillip Ozuah, the President & Chief Executive Officer, Montefiore Einstein at Montefiore Einstein, directs the overarching clinical and operational strategy for the entire medical center. Overseeing the integration of emergency services and specialized medical care, the President & Chief Executive Officer ensures alignment with the long-term mission of providing high-quality healthcare to the Bronx community. This leadership role involves constant collaboration with the Board to optimize resource allocation and expand the reach of medical services across the region. By driving initiatives that improve patient outcomes and operational efficiency, Phillip Ozuah directly impacts the growth and stability of the organization. Ozuah maintains a focus on sustainable healthcare delivery models that address the evolving needs of the population, ensuring that the medical center remains a leader in the competitive landscape of modern hospital systems.

Mark Patterson, the Executive Manager, Protection & Montefiore Einstein Health System Office of President & Chief Executive Officer at Montefiore Einstein, manages the security protocols and protective measures across all medical facilities. Overseeing the safety of patients, staff, and physical assets, the Executive Manager, Protection & Montefiore Einstein Health System Office of President & Chief Executive Officer coordinates with administrative leadership to mitigate operational risks. This role involves implementing comprehensive safety strategies that support the continuous delivery of emergency services. By maintaining a secure environment, Mark Patterson directly contributes to the operational integrity of the medical center. Patterson monitors regional safety trends and adapts protective frameworks to ensure that the hospital system remains a safe haven for medical care, effectively balancing the need for open access with the necessity of rigorous security standards throughout the entire organization.

Barbara Cooke, the Chief Information Officer at Montefiore Einstein, directs the digital transformation and data management strategies essential for modern medical care. Overseeing the implementation of electronic health records and secure data networks, the Chief Information Officer ensures that clinical teams possess the information necessary for accurate patient diagnosis and treatment. This leadership role involves managing complex IT infrastructure that supports the hospital's emergency services and administrative functions. By optimizing data flow and system reliability, Barbara Cooke directly impacts the efficiency of medical operations. Cooke collaborates with other C-suite leaders to integrate advanced analytics into the daily workflow, ensuring that the organization leverages technology to improve patient outcomes. Through the modernization of digital assets, Cooke secures the technological foundation required for the medical center to maintain its high standards of care.

Donna Farago, the Chief Technology Officer at Montefiore Einstein, architects the scalable technological solutions that power the medical center's clinical and operational platforms. Overseeing the development of proprietary software and the integration of emerging medical technologies, the Chief Technology Officer ensures that the hospital system remains at the forefront of digital innovation. This role involves managing the technical roadmap that supports emergency services and patient care delivery. By driving the adoption of cutting-edge tools, Donna Farago directly enhances the capabilities of medical staff and improves the overall patient experience. Farago works closely with the IT department to ensure system interoperability and security across all facilities. Through the strategic deployment of technology, Farago supports the organization's mission to provide superior medical care while maintaining operational excellence in a rapidly evolving healthcare environment.

Tina Westhoff, the Care Management Analyst & Chief Marketing Officer at Montefiore Einstein, analyzes care management data to refine the hospital's outreach and patient engagement strategies. Overseeing the alignment of marketing initiatives with clinical service utilization, the Care Management Analyst & Chief Marketing Officer ensures that the community understands the breadth of medical services available. This role involves interpreting complex patient data to identify trends in service demand, particularly within emergency and specialized care departments. By translating these insights into targeted communication campaigns, Tina Westhoff directly supports the growth of the patient base. Westhoff collaborates with clinical leadership to ensure that marketing efforts accurately reflect the medical center's capabilities. Through the integration of analytical rigor and strategic branding, Westhoff strengthens the organization's market position and ensures that patients receive timely access to necessary medical care.

Gloria Kenny, the Senior Vice President and Chief Human Resources Officer at Montefiore Einstein, directs the talent acquisition, retention, and organizational development strategies for the entire medical system. Overseeing the workforce that powers emergency services and patient care, the Senior Vice President and Chief Human Resources Officer ensures that the hospital maintains a high-performing team of medical professionals. This leadership role involves managing labor relations, employee benefits, and professional development programs that support the organization's mission. By fostering a culture of excellence and inclusivity, Gloria Kenny directly impacts the quality of care provided to patients. Kenny works with the executive team to align human capital strategies with the broader goals of the medical center. Through the effective management of the workforce, Kenny ensures that the organization remains fully staffed and equipped to handle the demands of a busy hospital environment.

Carma Edwards, the Care Management Analyst & Chief Marketing Officer at Montefiore Einstein, focuses on the optimization of patient referral pathways and the promotion of specialized medical programs. Overseeing the development of strategic partnerships with local providers, the Care Management Analyst & Chief Marketing Officer ensures that the medical center effectively communicates its value proposition to the broader healthcare community. This role involves evaluating care management metrics to identify opportunities for service expansion and improved patient access. By driving initiatives that connect patients with the appropriate level of care, Carma Edwards directly contributes to the efficiency of the hospital's operations. Edwards collaborates with clinical departments to highlight the success of specialized treatments, ensuring that the organization's reputation for excellence remains strong. Through data-driven marketing, Edwards supports the long-term sustainability of the medical center's service offerings.

Lynne Parker, the Chief Marketing Officer, Liasion at Montefiore Einstein, manages the external relationships and communication strategies that connect the medical center with the community. Overseeing the liaison functions between the hospital and external stakeholders, the Chief Marketing Officer, Liasion ensures that the organization's mission is clearly articulated to the public. This role involves coordinating outreach efforts that promote emergency services and specialized medical programs to a diverse patient population. By building strong networks with community leaders and healthcare partners, Lynne Parker directly enhances the visibility and reputation of the medical center. Parker works to ensure that all communication reflects the high standards of care provided by the institution. Through the strategic management of external relations, Parker supports the organization's goal of being the primary provider of medical care for the region, fostering trust and engagement.

Allison Stark, the Vice President and Chief Marketing Officer Montefiore Care Management Organization and Office of Community and Population Health at Montefiore Einstein, directs the marketing and outreach strategies for population health initiatives. Overseeing the communication of care management programs, the Vice President and Chief Marketing Officer Montefiore Care Management Organization and Office of Community and Population Health ensures that community members understand the resources available for long-term health management. This role involves integrating population health data into marketing campaigns to address specific community needs and improve overall health outcomes. By driving awareness of preventative care and chronic disease management, Allison Stark directly impacts the health of the population served by the medical center. Stark collaborates with the Office of Community and Population Health to align outreach efforts with clinical goals. Through these initiatives, Stark strengthens the organization's commitment to proactive, community-focused medical care.

Donna Lachmanaya, the Chief Marketing Officer IV, Claims Examiner at Montefiore Einstein, oversees the intersection of marketing communications and the claims examination process to ensure financial and operational transparency. Overseeing the accuracy of information provided to patients regarding insurance and billing, the Chief Marketing Officer IV, Claims Examiner ensures that the medical center maintains clear and effective communication throughout the patient journey. This role involves analyzing claims data to identify areas where patient education can improve the billing experience and reduce administrative friction. By driving initiatives that clarify complex financial processes, Donna Lachmanaya directly supports the patient-centered mission of the hospital. Lachmanaya works with the finance and marketing teams to ensure that all messaging is consistent and helpful. Through the careful management of these functions, Lachmanaya contributes to the overall efficiency and reputation of the medical center's administrative operations.