Ross Memorial Hospital Executive and Leadership Team

Erin Coons, the Chief Executive Officer at Ross Memorial Hospital, directs the overarching strategic vision for this acute-care facility. Coons manages the alignment of clinical services with the healthcare needs of over 100,000 residents and seasonal visitors. By overseeing the integration of specialized orthopaedics and palliative care, the Chief Executive Officer ensures high-quality patient outcomes. This leadership role involves constant collaboration with the Board to maintain full accreditation with exemplary standing. Erin Coons drives the organizational commitment to cultural competence and the reconciliation process with Indigenous Peoples. Through rigorous oversight of hospital-wide initiatives, Coons secures the operational excellence required for a 24/7 emergency department. The Chief Executive Officer maintains focus on long-term sustainability and community health impact, ensuring that every diagnostic imaging service meets rigorous safety standards while fostering a culture of compassionate, patient-centered care across the entire facility.

Veronica Nelson, the President & Chief Executive Officer at Ross Memorial Hospital, architects the high-level administrative framework for the organization. Nelson governs the executive team to ensure seamless delivery of acute-care services within the City of Kawartha Lakes. By focusing on institutional growth and community engagement, the President & Chief Executive Officer expands the reach of essential diagnostic imaging and emergency services. Veronica Nelson drives the implementation of quality improvement protocols that uphold the hospital's exemplary accreditation status. This role requires constant interaction with regional health partners to optimize resource allocation for the diverse patient population. Nelson oversees the development of policies that support the reconciliation process with Indigenous Peoples, embedding cultural safety into the core mission. Through strategic planning and operational oversight, the President & Chief Executive Officer guarantees that the hospital remains a cornerstone of health for local residents and seasonal visitors alike.

Ulvi Iskhagi-Bayat, the Chief Financial Officer at Ross Memorial Hospital, manages the fiscal health and resource allocation for this acute-care community facility. Iskhagi-Bayat directs the budgeting process to support the maintenance of the 24/7 emergency department and specialized diagnostic imaging services. By overseeing financial reporting and capital investments, the Chief Financial Officer ensures the hospital maintains the necessary infrastructure for high-quality patient care. Ulvi Iskhagi-Bayat drives the financial strategy required to sustain orthopaedics and palliative care programs for over 100,000 residents. This leadership role involves constant collaboration with the Board to ensure fiscal transparency and long-term operational stability. Iskhagi-Bayat monitors revenue cycles and cost-efficiency measures to optimize the delivery of healthcare services. Through prudent financial management, the Chief Financial Officer supports the organization's commitment to cultural competence and the reconciliation process with Indigenous Peoples, ensuring that resources remain available for all community members.

Bharat Chawla, the Chief of Staff at Ross Memorial Hospital, coordinates the medical staff and clinical leadership to ensure the delivery of superior patient care. Chawla manages the professional standards and credentialing processes for physicians providing specialized orthopaedics and palliative care. By overseeing the clinical governance structure, the Chief of Staff ensures that medical practices align with the hospital's commitment to compassionate treatment. Bharat Chawla drives the integration of evidence-based medicine into the 24/7 emergency department operations. This leadership role involves facilitating communication between the medical staff and the executive team to resolve complex clinical challenges. Chawla monitors the quality of diagnostic imaging services to maintain high diagnostic accuracy. Through active participation in hospital committees, the Chief of Staff supports the reconciliation process with Indigenous Peoples, ensuring that clinical care remains culturally competent and accessible for all patients within the community.