Ross Memorial Hospital Executive and Leadership Team

Erin Coons, the Chief Executive Officer at Ross Memorial Hospital, directs the overall strategic vision and operational execution for the acute-care community hospital. Overseeing all departments, Erin Coons ensures the delivery of comprehensive services, including a 24/7 emergency department, orthopaedics, palliative care, and diagnostic imaging, to over 100,000 local residents and seasonal visitors. This leadership role involves maintaining the hospital's commitment to quality patient care and its exemplary accreditation standing. By focusing on compassionate treatment and fostering a culture of continuous improvement, Erin Coons drives the hospital's mission to serve the City of Kawartha Lakes community effectively. The Chief Executive Officer's responsibilities extend to advancing the organization's priorities in cultural competence and reconciliation efforts with Indigenous Peoples, ensuring equitable and respectful care for all.

Veronica Nelson, the President & Chief Executive Officer at Ross Memorial Hospital, spearheads the organization's overarching strategic direction and executive leadership. This critical position involves guiding the hospital's mission to provide acute-care community services to the City of Kawartha Lakes and surrounding areas, serving over 100,000 residents and visitors. Veronica Nelson ensures the hospital's commitment to quality patient care, compassionate treatment, and its accredited status with exemplary standing is upheld across all operations. The President & Chief Executive Officer's purview includes fostering an environment that prioritizes cultural competence and actively engages in reconciliation processes with Indigenous Peoples. By championing these values, Veronica Nelson drives the hospital's impact and its role as a vital healthcare provider in the region, overseeing the integration of specialized services like orthopaedics and palliative care.

Yen Daniel, the Vice President, Chief Financial Officer at Ross Memorial Hospital, directs all financial operations and fiscal strategy for the acute-care community hospital. This executive leadership position involves meticulous management of budgets, financial planning, and resource allocation to support the delivery of comprehensive healthcare services to over 100,000 local residents and seasonal visitors. Yen Daniel ensures the financial stability and sustainability of the organization, enabling investments in critical areas such as the 24/7 emergency department, orthopaedics, palliative care, and diagnostic imaging. By maintaining robust financial controls and reporting, Yen Daniel upholds the hospital's commitment to quality patient care and its exemplary accreditation standing. The Vice President, Chief Financial Officer's oversight is crucial for driving operational efficiency and supporting the hospital's dedication to cultural competence and reconciliation.

Ulvi Iskhagi-Bayat, the Vice President, Facilities & Chief Financial Officer at Ross Memorial Hospital, oversees both the physical infrastructure and the financial health of the acute-care community hospital. This dual leadership role ensures that the hospital's facilities, including its 24/7 emergency department, specialized care units, and diagnostic imaging services, are maintained to the highest standards, supporting the delivery of quality patient care to over 100,000 residents. Ulvi Iskhagi-Bayat also directs the hospital's financial strategy, managing budgets and resources to ensure operational efficiency and fiscal responsibility. By integrating facility management with financial oversight, Ulvi Iskhagi-Bayat contributes significantly to the hospital's mission of compassionate treatment and its exemplary accreditation. This executive's responsibilities are vital for sustaining the hospital's operations and its commitment to cultural competence and reconciliation efforts.

Bharat Chawla, the Chief of Staff at Ross Memorial Hospital, provides direct executive support and strategic counsel to the Chief Executive Officer and senior leadership team. This role is pivotal in ensuring the efficient functioning of the hospital's administrative operations and the seamless execution of strategic initiatives across departments. Bharat Chawla facilitates communication and collaboration among various leadership functions, including clinical services, finance, and human resources, to advance the hospital's mission of quality patient care. By managing key projects and operational workflows, Bharat Chawla supports the hospital's commitment to compassionate treatment and its accreditation standards. The Chief of Staff's responsibilities also encompass contributing to the hospital's focus on cultural competence and reconciliation efforts, ensuring these principles are integrated into daily operations and strategic planning for the benefit of the 100,000+ residents served.

Emma Elley, the Chief Human Resources Officer at Ross Memorial Hospital, leads all human capital strategies and initiatives for the acute-care community hospital. This executive role is fundamental to attracting, developing, and retaining the skilled workforce necessary to provide high-quality patient care to over 100,000 local residents and seasonal visitors. Emma Elley oversees talent management, employee relations, compensation, and benefits, ensuring a supportive and productive work environment that aligns with the hospital's mission of compassionate treatment. By fostering a culture of excellence and professional growth, Emma Elley directly impacts the hospital's ability to operate its 24/7 emergency department, specialized care units, and diagnostic services effectively. The Chief Human Resources Officer also champions initiatives related to cultural competence and reconciliation, ensuring the hospital's workforce reflects and respects the diverse community it serves, thereby supporting its exemplary accreditation standing.