Molly Maid Executive and Leadership Team

September, 2026

Leadership Overview

Molly Maid has 10 executives leading key functions including information technology, residential service ownership, and general management.

Focused on delivering premium residential cleaning solutions, Molly Maid prioritizes customer peace of mind by maintaining sparkling homes and reclaiming valuable time for busy households across the nation.

Leadership Roles at Molly Maid

  • President & Owner - Beryl Packer
  • President & Owner - Douglas Allinger
  • President & Owner - Tim Floyd
  • President - Scott Farrar
  • President - Abdul Cocker
  • President & Co-Owner - Lois Grose
  • President - Douglas Heffner
  • President - Deborah Whalen
  • President & General Manager - Timothy Rixstine
  • Chief Information Officer - Steven Fahar
  • Beryl Packer - President & Owner

    Beryl Packer, the President & Owner at Molly Maid, oversees the strategic expansion of residential cleaning services within regional markets. Packer manages the daily execution of service standards, ensuring every home receives the detailed attention promised by the brand. As a primary stakeholder, the President & Owner drives revenue growth by cultivating local client relationships and maintaining high service quality benchmarks. Beryl Packer monitors operational performance metrics to guarantee that cleaning teams consistently meet the rigorous requirements of the business model. This leadership role involves balancing financial health with the delivery of exceptional customer experiences. By fostering a culture of accountability, the President & Owner ensures that the company remains a trusted name in home maintenance. Packer directs local initiatives that solidify the market position of the organization, ultimately securing long-term stability and brand loyalty through consistent, high-quality service delivery.
    Beryl Packer

    Douglas Allinger - President & Owner

    Douglas Allinger, the President & Owner at Molly Maid, directs the implementation of standardized cleaning protocols across diverse residential territories. Allinger architects operational workflows that maximize efficiency while maintaining the high-quality reputation of the brand. As a key leader, the President & Owner focuses on workforce development, ensuring that cleaning professionals possess the skills required to handle complex home environments. Douglas Allinger monitors market trends to adapt service offerings, ensuring the company remains responsive to the evolving needs of busy households. This leadership role involves managing resource allocation to optimize service delivery and customer satisfaction. By prioritizing operational excellence, the President & Owner drives sustainable growth and strengthens the brand presence. Allinger ensures that every service interaction reflects the core mission of providing peace of mind, ultimately securing the company's status as a premier provider of residential cleaning solutions.

    Tim Floyd - President & Owner

    Tim Floyd, the President & Owner at Molly Maid, manages the strategic direction of residential cleaning operations to ensure consistent service excellence. Floyd architects business development plans that expand the reach of the brand into new residential sectors. As a primary owner, the President & Owner drives financial performance by optimizing operational costs and enhancing service delivery speed. Tim Floyd oversees the recruitment and training of cleaning staff, ensuring that every team member adheres to the rigorous quality standards of the organization. This leadership role involves coordinating with other regional leaders to share best practices and maintain brand uniformity. By focusing on customer retention and service reliability, the President & Owner supports the long-term growth of the company. Floyd ensures that the business remains a trusted partner for homeowners, consistently delivering the sparkling results that define the Molly Maid service experience.
    Tim Floyd

    Scott Farrar - President

    Scott Farrar, the President at Molly Maid, directs the overarching operational strategy for residential cleaning services. Farrar architects programs that enhance service consistency and customer satisfaction across all managed territories. As the President, the executive drives the execution of corporate initiatives designed to streamline home cleaning processes and improve efficiency. Scott Farrar monitors key performance indicators to ensure that service delivery aligns with the high standards expected by clients. This leadership role involves collaborating with other executives to refine the business model and adapt to changing market demands. By focusing on operational scalability, the President supports the expansion of the brand while maintaining the quality that defines the company. Farrar ensures that all teams remain committed to the mission of providing reliable, top-notch cleaning services, ultimately driving the company toward sustained market leadership and operational excellence.

    Abdul Cocker - President

    Abdul Cocker, the President at Molly Maid, oversees the strategic management of residential cleaning operations to ensure high-quality service delivery. Cocker architects initiatives that focus on improving the customer experience through detailed cleaning protocols and reliable scheduling. As the President, the executive drives the growth of the business by identifying new market opportunities and optimizing existing service workflows. Abdul Cocker manages the alignment of operational teams with corporate goals, ensuring that every home receives the attention required to maintain the brand reputation. This leadership role involves analyzing service data to enhance efficiency and reduce operational overhead. By prioritizing quality control and client communication, the President supports the long-term success of the organization. Cocker ensures that the company remains a trusted provider of home maintenance, consistently delivering the peace of mind that busy households require.

    Lois Grose - President & Co-Owner

    Lois Grose, the President & Co-Owner at Molly Maid, directs the strategic vision for residential cleaning services within the assigned operational region. Grose architects business plans that focus on sustainable growth and the maintenance of high service standards. As a Co-Owner, the executive drives the financial health of the organization by optimizing resource utilization and enhancing service delivery models. Lois Grose oversees the implementation of quality assurance programs, ensuring that every cleaning task meets the specific needs of the client. This leadership role involves managing relationships with key stakeholders and ensuring that the company remains competitive in the consumer services market. By fostering a culture of excellence, the President & Co-Owner supports the mission of providing reliable home care. Grose ensures that the brand remains synonymous with quality, consistently delivering the sparkling results that clients expect from the organization.

    Douglas Heffner - President

    Douglas Heffner, the President at Molly Maid, manages the operational execution of residential cleaning services to ensure consistent quality. Heffner architects strategies that streamline the cleaning process, allowing for greater efficiency and improved customer satisfaction. As the President, the executive drives the development of service protocols that address the unique needs of diverse households. Douglas Heffner monitors the performance of cleaning teams to ensure adherence to the high standards of the brand. This leadership role involves coordinating with other departments to optimize scheduling and resource management. By focusing on operational excellence, the President supports the growth and stability of the company. Heffner ensures that the organization remains a trusted partner for homeowners, consistently delivering the reliable, top-notch cleaning services that define the mission of the company in the competitive residential market.

    Deborah Whalen - President

    Deborah Whalen, the President at Molly Maid, directs the strategic operations of residential cleaning services to ensure the highest levels of client satisfaction. Whalen architects programs that focus on service reliability and the consistent delivery of high-quality home maintenance. As the President, the executive drives the implementation of operational improvements that enhance the efficiency of cleaning teams. Deborah Whalen monitors market feedback to refine service offerings and ensure that the company meets the evolving needs of busy households. This leadership role involves managing the alignment of operational goals with the overall mission of the organization. By prioritizing quality and customer trust, the President supports the long-term success and market presence of the brand. Whalen ensures that every service interaction reflects the commitment to excellence, ultimately securing the company's position as a leader in the residential cleaning industry.

    Timothy Rixstine - President & General Manager

    Timothy Rixstine, the President & General Manager at Molly Maid, oversees the daily operations and strategic direction of residential cleaning services. Rixstine architects management systems that ensure the efficient delivery of high-quality home care. As the President & General Manager, the executive drives the performance of the organization by optimizing operational workflows and managing team productivity. Timothy Rixstine monitors service quality to ensure that every client receives the detailed attention promised by the brand. This leadership role involves coordinating across departments to maintain operational consistency and support business growth. By focusing on service reliability and customer satisfaction, the President & General Manager supports the mission of providing peace of mind to busy households. Rixstine ensures that the company remains a trusted provider of residential cleaning, consistently delivering the sparkling results that define the brand in the consumer services market.

    Steven Fahar - Chief Information Officer

    Steven Fahar, the Chief Information Officer at Molly Maid, directs the digital infrastructure supporting residential cleaning operations. Fahar architects scalable software solutions that streamline scheduling and customer communication, ensuring the service delivery model remains efficient. By integrating advanced data analytics, the Chief Information Officer optimizes route planning for cleaning teams, directly impacting operational productivity. This leadership role involves securing sensitive client information while enhancing the user experience through intuitive digital platforms. Steven Fahar maintains alignment with corporate growth objectives by modernizing the technological backbone of the organization. Through constant innovation, the Chief Information Officer drives the digital transformation necessary to maintain a competitive edge in the consumer services market. Fahar ensures that all technological investments support the overarching mission of providing reliable, high-quality home maintenance services to clients across North America.

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    Frequently Asked Questions Regarding Molly Maid Top Executives and Leadership Team

    Who leads Molly Maid?
    Molly Maid is led by Beryl Packer (President & Owner), along with executives such as Douglas Allinger (President & Owner) and Tim Floyd (President & Owner).
    Who is part of Molly Maid’s executive team?
    The executive team of Molly Maid includes leaders such as Beryl Packer (President & Owner), Douglas Allinger (President & Owner), Tim Floyd (President & Owner) and other senior executives.
    How many executives does Molly Maid have?
    Molly Maid has 10 executives leading key business areas.
    What roles are included in Molly Maid’s leadership team?
    The leadership team of Molly Maid includes roles such as President & Owner, President & Owner, President & Owner, President, President.