Window Genie Executive and Leadership Team

October, 2026

Leadership Overview

Window Genie has 10 executives leading key functions including operational scaling, regional market expansion, and residential service delivery.

Committed to elevating home maintenance standards, Window Genie delivers professional exterior cleaning solutions while fostering a culture of operational excellence and customer satisfaction across diverse national markets.

Leadership Roles at Window Genie

  • Chief Operating Officer Window Genie of Franklin - Leann Pass
  • Owner and President - Louis Pins
  • President - Richard Wallace
  • Owner and President - Camden Hottes
  • President & Owner - Keith Medlin
  • President - Jeff Raines
  • Owner and President - Jim Daiker
  • President - Steve Van Orden
  • President - Gil Moskovitz
  • Chief Operations Officer - Charles Mahon
  • Leann Pass - Chief Operating Officer Window Genie of Franklin

    Leann Pass, the Chief Operating Officer Window Genie of Franklin at Window Genie, directs all regional service workflows and field technician performance. Overseeing the daily execution of window cleaning, pressure washing, and gutter maintenance, the Chief Operating Officer Window Genie of Franklin ensures strict adherence to safety protocols and quality standards. This leadership role involves managing local client relationships and optimizing resource allocation to maximize service efficiency. By refining operational processes, Leann Pass directly impacts the regional market share and customer retention rates. Ultimately, the Chief Operating Officer Window Genie of Franklin secures consistent service delivery across the Franklin territory, maintaining the brand reputation for reliability and professionalism in every residential and commercial project undertaken by the local team.

    Louis Pins - Owner and President

    Louis Pins, the Owner and President at Window Genie, directs the strategic vision and long-term growth initiatives for the enterprise. Overseeing the alignment of corporate objectives with local service delivery, the Owner and President ensures that all business units maintain the highest standards of professionalism. This leadership role involves evaluating market trends in home exterior maintenance to identify new revenue streams and service enhancements. By fostering a culture of accountability and excellence, Louis Pins directly impacts the company's competitive positioning in the consumer services sector. Ultimately, the Owner and President secures the financial health of the organization through prudent capital management and the cultivation of strong, lasting relationships with both residential and commercial clients across the operational footprint.

    Richard Wallace - President

    Richard Wallace, the President at Window Genie, directs the overarching business strategy and organizational development. Overseeing the expansion of service portfolios, including holiday lighting and specialized exterior cleaning, the President ensures that the company remains at the forefront of the home maintenance industry. This leadership role involves collaborating with executive teams to refine marketing strategies and enhance brand visibility in key markets. By prioritizing customer satisfaction and operational integrity, Richard Wallace directly impacts the sustained growth and market influence of the organization. Ultimately, the President secures the company's future by driving innovation in service delivery and maintaining a relentless focus on the quality of work provided by trained and insured professionals to every client served.

    Camden Hottes - Owner and President

    Camden Hottes, the Owner and President at Window Genie, directs the tactical execution of service operations and business development. Overseeing the implementation of customer-centric service models, the Owner and President ensures that every project meets the rigorous quality benchmarks established by the brand. This leadership role involves managing local team performance and optimizing the delivery of window cleaning and pressure washing services to maximize client satisfaction. By leveraging deep industry knowledge, Camden Hottes directly impacts the operational success and reputation of the business within the community. Ultimately, the Owner and President secures long-term loyalty by consistently delivering professional, reliable, and high-quality exterior maintenance solutions that enhance the value and appearance of residential and commercial properties.
    Camden Hottes

    Keith Medlin - President & Owner

    Keith Medlin, the President & Owner at Window Genie, directs the strategic planning and daily management of service operations. Overseeing the deployment of specialized cleaning equipment and the training of service professionals, the President & Owner ensures that all exterior maintenance tasks are performed with precision and care. This leadership role involves analyzing performance metrics to drive continuous improvement in service speed and quality. By championing a commitment to excellence, Keith Medlin directly impacts the growth of the client base and the overall success of the business. Ultimately, the President & Owner secures the company's market position by providing peace of mind to homeowners and business owners through dependable, high-quality exterior cleaning and maintenance services.
    Keith Medlin

    Jeff Raines - President

    Jeff Raines, the President at Window Genie, directs the operational strategy and market penetration efforts. Overseeing the coordination of service teams and the management of client expectations, the President ensures that the company delivers superior results in window cleaning and gutter maintenance. This leadership role involves identifying opportunities for service diversification and enhancing the efficiency of field operations. By maintaining a focus on professional standards and customer service, Jeff Raines directly impacts the brand's reputation and financial performance. Ultimately, the President secures the organization's competitive edge by fostering a culture of dedication and quality, ensuring that every client receives exceptional care and that the business continues to thrive in a demanding and competitive home services market.

    Jim Daiker - Owner and President

    Jim Daiker, the Owner and President at Window Genie, directs the business operations and strategic growth initiatives. Overseeing the delivery of comprehensive exterior cleaning services, the Owner and President ensures that all staff members adhere to the company's high standards of professionalism and safety. This leadership role involves managing the financial health of the business and cultivating strong relationships with the local community. By prioritizing quality and reliability, Jim Daiker directly impacts the company's ability to attract and retain a diverse client base. Ultimately, the Owner and President secures the long-term success of the organization by consistently meeting the needs of residential and commercial customers through efficient, high-quality service delivery and a commitment to excellence.

    Steve Van Orden - President

    Steve Van Orden, the President at Window Genie, directs the operational oversight and strategic direction of the business. Overseeing the implementation of service protocols for pressure washing and window tinting, the President ensures that all operations align with the company's mission of providing professional home exterior care. This leadership role involves monitoring service quality and optimizing team performance to meet the evolving needs of the market. By driving operational efficiency, Steve Van Orden directly impacts the profitability and growth of the organization. Ultimately, the President secures the company's reputation for excellence by ensuring that every service professional delivers high-quality results, thereby providing peace of mind to all clients and maintaining the brand's status as a leader in the industry.

    Gil Moskovitz - President

    Gil Moskovitz, the President at Window Genie, directs the strategic management and operational execution of the business. Overseeing the expansion of service offerings and the maintenance of high-quality standards, the President ensures that the company remains a trusted provider of exterior cleaning solutions. This leadership role involves coordinating with internal teams to improve service delivery and enhance the overall customer experience. By focusing on operational excellence and market growth, Gil Moskovitz directly impacts the company's ability to serve a wide range of residential and commercial clients effectively. Ultimately, the President secures the organization's future by fostering a culture of professionalism and dedication, ensuring that every project is completed to the highest standard of quality and reliability.

    Charles Mahon - Chief Operations Officer

    Charles Mahon, the Chief Operations Officer at Window Genie, directs the national infrastructure for home exterior cleaning services. Overseeing the integration of standardized pressure washing and window tinting protocols, the Chief Operations Officer ensures operational consistency across all franchise locations. This leadership role involves coordinating with regional managers to streamline supply chain logistics and equipment maintenance schedules. By implementing scalable business models, Charles Mahon directly impacts the overall profitability and service quality of the organization. Ultimately, the Chief Operations Officer drives the strategic expansion of service offerings, ensuring that every client receives uniform, high-quality results regardless of location, while simultaneously fostering growth through improved operational efficiency and rigorous training programs for all service professionals.

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    Frequently Asked Questions Regarding Window Genie Top Executives and Leadership Team

    Who leads Window Genie?
    Window Genie is led by Leann Pass (Chief Operating Officer Window Genie of Franklin), along with executives such as Louis Pins (Owner and President) and Richard Wallace (President).
    Who is part of Window Genie’s executive team?
    The executive team of Window Genie includes leaders such as Leann Pass (Chief Operating Officer Window Genie of Franklin), Louis Pins (Owner and President), Richard Wallace (President) and other senior executives.
    How many executives does Window Genie have?
    Window Genie has 10 executives leading key business areas.
    What roles are included in Window Genie’s leadership team?
    The leadership team of Window Genie includes roles such as Chief Operating Officer Window Genie of Franklin, Owner and President, President, Owner and President, President & Owner.