Window Genie Executive and Leadership Team

Leann Pass, the Chief Operating Officer Window Genie of Franklin at Window Genie, directs all regional service operations and field team management. Overseeing the delivery of gutter cleaning and window tinting services, Pass ensures that local teams adhere to strict safety and quality protocols. This role involves managing the daily logistics of residential and commercial projects to maximize operational output. Leann Pass optimizes resource allocation, ensuring that service professionals possess the necessary equipment to maintain high standards of property beautification. By analyzing regional performance metrics, the Chief Operating Officer Window Genie of Franklin identifies areas for service improvement and market expansion. This leadership function requires direct engagement with local clients to guarantee satisfaction and build long-term loyalty. Through the implementation of efficient scheduling and service delivery models, Pass secures the operational success of the Franklin location, contributing significantly to the overall national footprint of the company.

Jeff Raines, the President at Window Genie, defines the strategic vision and long-term growth trajectory for the entire organization. By overseeing the expansion of professional home exterior cleaning services, Raines ensures that the company maintains a competitive edge in the residential and commercial sectors. This role involves setting corporate goals and guiding the executive team toward achieving market leadership. Jeff Raines monitors industry trends to adapt service offerings, such as pressure washing and window tinting, to meet evolving customer needs. The President fosters a culture of professionalism and accountability, ensuring that all service professionals uphold the brand promise. Through active engagement with stakeholders and the board, Raines secures the financial and operational stability of the company. This leadership position requires balancing immediate service demands with future innovation. By driving strategic initiatives, Raines ensures that the organization continues to provide high-quality results and peace of mind to clients nationwide.

Camden Hottes, the Owner and President at Window Genie, manages the strategic direction and daily operations of the franchise location. By focusing on local market penetration, Hottes ensures that residential and commercial clients receive top-tier window cleaning and gutter maintenance services. This role involves building a team of insured service professionals who embody the company commitment to quality. Camden Hottes oversees financial performance and customer acquisition strategies to drive revenue growth within the assigned territory. The Owner and President coordinates with corporate leadership to implement national marketing campaigns while tailoring service delivery to local preferences. By maintaining high standards of professionalism, Hottes secures the reputation of the brand in the community. This leadership function requires hands-on management of service logistics and client relations. Through consistent focus on operational efficiency and service excellence, Hottes contributes to the overall success and expansion of the national network.

Robin McKenna, the Owner and President at Window Genie, directs the operational strategy and business development for the franchise. By overseeing the provision of pressure washing and holiday lighting services, McKenna ensures that local operations meet the high expectations of residential and commercial clients. This role involves managing staff training and equipment maintenance to guarantee safe and effective service delivery. Robin McKenna analyzes local market data to identify growth opportunities and optimize service scheduling. The Owner and President collaborates with the broader organization to leverage national resources while maintaining a personalized approach to customer service. By fostering a culture of reliability and professionalism, McKenna builds strong relationships with the local community. This leadership position requires constant monitoring of service quality and operational costs. Through strategic decision-making, McKenna drives the success of the franchise, ensuring that the company remains a trusted provider of home exterior maintenance solutions.

Keith Medlin, the President & Owner at Window Genie, leads the strategic planning and execution of service operations for the franchise. By focusing on the delivery of professional window cleaning and exterior maintenance, Medlin ensures that the business meets the diverse needs of residential and commercial clients. This role involves managing the daily operations of the service team, ensuring that all professionals are trained and insured. Keith Medlin develops local marketing strategies to increase brand visibility and attract new customers. The President & Owner monitors financial performance and operational efficiency to ensure sustainable growth. By maintaining a strong focus on customer satisfaction, Medlin builds a loyal client base and enhances the reputation of the brand. This leadership function requires balancing administrative duties with field oversight to ensure consistent service quality. Through dedicated management, Medlin drives the success of the franchise and contributes to the national mission of the company.

Thomas Washer, the President at Window Genie, oversees the strategic management and operational performance of the franchise. By directing the delivery of gutter cleaning and pressure washing services, Washer ensures that the business provides high-quality results to residential and commercial clients. This role involves managing the workforce and ensuring that all service professionals adhere to company safety standards. Thomas Washer develops business plans to expand market reach and improve service efficiency. The President collaborates with corporate leadership to align local operations with national brand standards. By focusing on customer engagement and service reliability, Washer builds a strong presence in the local market. This leadership position requires constant attention to operational metrics and client feedback. Through strategic oversight and effective team management, Washer drives the growth of the franchise, ensuring that the company continues to deliver peace of mind and professional maintenance solutions to every client.

Jim Daiker, the Owner and President at Window Genie, manages the strategic operations and business development for the franchise. By overseeing the provision of window tinting and exterior cleaning services, Daiker ensures that the business delivers exceptional value to residential and commercial clients. This role involves leading the team of service professionals and ensuring that all work meets the high standards of the brand. Jim Daiker develops local growth strategies and manages financial performance to ensure the long-term viability of the business. The Owner and President coordinates with the national organization to implement best practices and marketing initiatives. By prioritizing customer satisfaction and service quality, Daiker builds a strong reputation in the community. This leadership function requires hands-on management of daily operations and client relations. Through strategic focus and operational excellence, Daiker drives the success of the franchise and supports the overall mission of the company.

Louis Pins, the Owner and President at Window Genie, directs the strategic operations and service delivery for the franchise. By focusing on the provision of professional home exterior cleaning, Pins ensures that residential and commercial clients receive reliable and high-quality results. This role involves managing the team of service professionals and ensuring that all operations comply with company safety and quality standards. Louis Pins develops local marketing and business development strategies to drive revenue and expand the client base. The Owner and President monitors operational performance and financial metrics to ensure the success of the business. By fostering a culture of professionalism and customer-centric service, Pins builds a strong brand presence in the local market. This leadership position requires balancing administrative responsibilities with field oversight. Through strategic management and a commitment to excellence, Pins drives the growth of the franchise and contributes to the national success of the company.

Vanessa Leyva, the Chief of Staff at Window Genie, coordinates internal communications and aligns executive priorities with the broader organizational mission. By managing cross-departmental workflows, Leyva ensures that the home exterior cleaning services remain consistent with company quality standards. This role involves facilitating communication between leadership and field teams to optimize service delivery for window cleaning and pressure washing clients. Vanessa Leyva monitors operational efficiency, identifying opportunities to streamline administrative processes that support the national network of service professionals. Through rigorous oversight of internal projects, the Chief of Staff maintains the structural integrity of the business model. By fostering collaboration across various departments, Leyva drives the execution of strategic initiatives that enhance customer satisfaction. This leadership position requires constant attention to detail, ensuring that every residential and commercial engagement reflects the professional reputation of the brand while supporting long-term growth objectives.

Charles Mahon, the Chief Operations Officer at Window Genie, architects the national service framework for all exterior cleaning and holiday lighting operations. By standardizing procedures across the country, Mahon ensures that every location delivers uniform results for residential and commercial clients. This role involves managing supply chain logistics and equipment procurement to support the needs of trained service professionals. Charles Mahon evaluates operational data to refine service delivery models, focusing on increasing efficiency and reducing overhead costs. The Chief Operations Officer collaborates with other executive leaders to align field operations with the overarching corporate strategy. By implementing rigorous training programs, Mahon maintains the high quality of service that defines the brand. This leadership position requires a deep understanding of the home services market, allowing for the successful scaling of operations. Through strategic oversight, Mahon drives the company toward sustained growth and operational excellence in every market served.