CRDN Executive and Leadership Team

October, 2026

Leadership Overview

CRDN has 10 executives leading key functions including operations, financial management, technology, and regional franchise leadership.

Committed to excellence in textile restoration, CRDN delivers standardized inventory and cleaning solutions for fire, water, and smoke damage across international markets to ensure policyholder satisfaction and claims efficiency.

Leadership Roles at CRDN

  • Chief Financial Officer - Jay Richard
  • Chief Operating Officer - Dale Velez
  • President - Robert Denberg
  • President & Franchise Owner - Neil Brown
  • President - Steve Gibson
  • President - Christopher Haddad
  • President - Carl Atencio
  • President - Anthony Del Gaizo
  • President - Allen Neumann
  • Chief Technology Officer - Eric Niemiec
  • Jay Richard - Chief Financial Officer

    Jay Richard, the Chief Financial Officer at CRDN, manages the fiscal health and capital allocation strategies required to support international textile restoration operations. Richard oversees financial planning, budgeting, and risk management frameworks that enable the company to scale across America, Canada, and the United Kingdom. The Chief Financial Officer aligns financial objectives with the operational goal of reducing claims costs for insurance partners. By analyzing market trends and service demand, Jay Richard ensures that the organization maintains the liquidity necessary for continuous investment in restoration technology and infrastructure. This leadership role involves collaborating with the executive team to evaluate the profitability of franchise expansions and service enhancements. Through precise financial reporting and strategic resource management, the Chief Financial Officer supports the long-term sustainability of the business model. Richard secures the financial foundation that allows the company to provide rapid, reliable service to policyholders during critical loss events.

    Dale Velez - Chief Operating Officer

    Dale Velez, the Chief Operating Officer at CRDN, directs all internal service delivery protocols across North American and international markets. Velez manages the standardized inventory and restoration workflows that define the company's response to fire, smoke, and water damage. By optimizing operational efficiency, the Chief Operating Officer ensures that textile experts maintain seamless coordination with insurance adjusters and contractors. This leadership role involves scaling service capacity to meet fluctuating demand while maintaining strict quality control standards for garment recovery. Dale Velez monitors performance metrics to reduce claims costs and minimize additional living expenses for policyholders. Through rigorous oversight of regional service centers, the Chief Operating Officer drives consistent, high-quality outcomes that support the broader mission of restoring fabric items affected by contaminants. Velez maintains operational excellence by refining the technical procedures that allow the organization to function as a critical extension of insurance response teams.

    Robert Denberg - President

    Robert Denberg, the President at CRDN, provides high-level strategic direction for the organization's core textile restoration business. Denberg focuses on expanding market reach and strengthening relationships with major insurance carriers to ensure the company remains the preferred partner for claims resolution. The President oversees the alignment of regional service teams with the overarching corporate mission of delivering superior restoration results. By fostering partnerships with content cleaning specialists, Robert Denberg ensures that the company provides a comprehensive, seamless experience for policyholders. This leadership role involves setting long-term growth objectives and monitoring the competitive landscape to maintain the company's status as an international leader. Through active engagement with stakeholders, the President drives initiatives that improve service speed and quality. Denberg champions the adoption of standardized procedures that help adjusters close claims efficiently, ultimately reinforcing the company's reputation for reliability and excellence in the restoration sector.
    Robert Denberg

    Neil Brown - President & Franchise Owner

    Neil Brown, the President & Franchise Owner at CRDN, manages the localized execution of textile restoration services within specific regional territories. Brown directs the daily operations of the franchise, ensuring that all restoration procedures meet the high standards required for fire, smoke, and water damage recovery. The President & Franchise Owner coordinates with local insurance adjusters and contractors to provide rapid response times for policyholders. By overseeing the inventory and cleaning of fabric items, Neil Brown ensures that the franchise contributes to the company's goal of reducing claims costs and improving customer satisfaction. This leadership role involves managing local staff, maintaining specialized equipment, and upholding the brand's reputation for quality. Through effective regional management, the President & Franchise Owner drives business growth and operational efficiency. Brown ensures that the franchise remains a vital link in the company's international network, delivering consistent, professional service to every client.

    Steve Gibson - President

    Steve Gibson, the President at CRDN, leads the strategic development of specialized restoration services for complex contamination losses. Gibson focuses on enhancing the company's capabilities in mould remediation and advanced fabric cleaning to meet the evolving needs of the insurance industry. The President oversees the implementation of specialized training programs that ensure all technicians possess the expertise required for high-stakes restoration projects. By driving innovation in cleaning methodologies, Steve Gibson ensures that the organization maintains its competitive edge in the market. This leadership role involves collaborating with the executive team to refine service offerings and expand the company's footprint in key geographic regions. Through the application of rigorous quality standards, the President supports the company's mission to save time and satisfy customers during difficult loss events. Gibson directs the efforts of specialized teams to ensure that every restoration project meets the highest benchmarks for safety and effectiveness.
    Steve Gibson

    Christopher Haddad - President

    Christopher Haddad, the President at CRDN, manages the strategic integration of restoration services with large-scale insurance response programs. Haddad focuses on building and maintaining partnerships with national insurance carriers to ensure the company's services are seamlessly incorporated into their claims processes. The President oversees the development of service level agreements that guarantee efficiency and cost-effectiveness for insurance partners. By analyzing performance data, Christopher Haddad identifies opportunities to improve the speed and accuracy of textile restoration. This leadership role involves coordinating with other executives to ensure that the company's operational capacity matches the demands of major insurance accounts. Through proactive relationship management, the President drives the adoption of the company's standardized procedures across the industry. Haddad ensures that the organization remains a trusted partner for adjusters, providing the necessary support to close claims efficiently while delivering exceptional results for policyholders.
    Christopher Haddad

    Carl Atencio - President

    Carl Atencio, the President at CRDN, oversees the expansion and management of the company's service network in key growth markets. Atencio directs the recruitment and training of new franchise partners to ensure consistent service quality across the entire organization. The President focuses on optimizing the supply chain for restoration materials and equipment to support the company's operational goals. By implementing standardized business practices, Carl Atencio ensures that every location delivers the same high level of service to policyholders affected by fire, water, or smoke damage. This leadership role involves monitoring regional performance and providing the necessary resources for franchise success. Through strategic oversight, the President drives the company's mission to provide local service with international standards. Atencio fosters a culture of excellence and accountability, ensuring that the organization continues to lead the textile restoration industry through reliable, professional, and efficient service delivery.

    Anthony Del Gaizo - President

    Anthony Del Gaizo, the President at CRDN, leads the development of customer-centric service initiatives designed to improve the policyholder experience during the claims process. Del Gaizo focuses on enhancing communication channels and service transparency to ensure that customers feel supported throughout the restoration of their fabric items. The President oversees the implementation of feedback loops that allow the company to continuously refine its restoration procedures based on customer needs. By prioritizing service quality, Anthony Del Gaizo ensures that the organization maintains its reputation for excellence in the insurance industry. This leadership role involves collaborating with the executive team to align service delivery with the company's broader strategic goals. Through the promotion of professional standards, the President drives initiatives that reduce stress for policyholders and help adjusters manage claims more effectively. Del Gaizo ensures that the company remains committed to its mission of restoring items and peace of mind.

    Allen Neumann - President

    Allen Neumann, the President at CRDN, manages the strategic alignment of the company's restoration services with the requirements of the property insurance sector. Neumann focuses on developing specialized solutions for high-value textile restoration, ensuring that the company can handle complex and delicate items with precision. The President oversees the technical training of staff to ensure that all restoration work meets the highest industry standards for quality and safety. By fostering a culture of continuous improvement, Allen Neumann ensures that the organization remains at the forefront of the textile restoration field. This leadership role involves working closely with insurance adjusters to understand their specific needs and providing tailored solutions that help them close claims efficiently. Through the application of advanced restoration techniques, the President drives the company's mission to save time and satisfy customers. Neumann ensures that the organization delivers consistent, high-quality results on every project.

    Eric Niemiec - Chief Technology Officer

    Eric Niemiec, the Chief Technology Officer at CRDN, architects the digital infrastructure that powers textile inventory tracking and restoration management systems. Niemiec directs the development of software solutions that integrate with insurance claims platforms to ensure seamless communication between contractors and adjusters. The Chief Technology Officer oversees the implementation of data security protocols and cloud-based tools that facilitate efficient service delivery across global markets. By leveraging advanced technology, Eric Niemiec enables the organization to track garments and fabric items with precision throughout the restoration process. This leadership role involves identifying emerging digital trends that improve customer satisfaction and streamline the claims lifecycle. Through the continuous modernization of internal systems, the Chief Technology Officer supports the company's ability to handle complex losses involving mould or other contaminants. Niemiec drives innovation in technical workflows to ensure that the company remains at the forefront of the textile restoration industry.
    Eric Niemiec

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    Frequently Asked Questions Regarding CRDN Top Executives and Leadership Team

    Who leads CRDN?
    CRDN is led by Jay Richard (Chief Financial Officer), along with executives such as Dale Velez (Chief Operating Officer) and Robert Denberg (President).
    Who is part of CRDN’s executive team?
    The executive team of CRDN includes leaders such as Jay Richard (Chief Financial Officer), Dale Velez (Chief Operating Officer), Robert Denberg (President) and other senior executives.
    How many executives does CRDN have?
    CRDN has 10 executives leading key business areas.
    What roles are included in CRDN’s leadership team?
    The leadership team of CRDN includes roles such as Chief Financial Officer, Chief Operating Officer, President, President & Franchise Owner, President.