Leadership Overview
Modivcare has 6 executives leading key functions including technology, human resources, personal care services, financial strategy, innovation, and monitoring services.
Focused on addressing social determinants of health, Modivcare delivers integrated supportive care solutions that improve patient outcomes and reduce costs across the healthcare landscape.
Focused on addressing social determinants of health, Modivcare delivers integrated supportive care solutions that improve patient outcomes and reduce costs across the healthcare landscape.
Leadership Roles at Modivcare
Marshalina Ramos - Chief Executive Officer, Personal Care Services
Marshalina Ramos, the Chief Executive Officer, Personal Care Services at Modivcare, leads the strategic expansion and operational delivery of home-based care solutions. Ramos directs the provision of essential personal care services, ensuring that patients receive high-quality support that addresses social determinants of health. By refining service delivery models, the Chief Executive Officer, Personal Care Services enhances access to care for vulnerable populations, directly contributing to improved health outcomes. Marshalina Ramos oversees the integration of these services into the broader Modivcare portfolio, creating a cohesive experience for public and private payors. This leadership role involves managing regional service teams to maintain compliance and operational excellence. Through the implementation of standardized care protocols, the Chief Executive Officer, Personal Care Services drives efficiency and cost-effectiveness, reinforcing the company's position as a leader in the supportive care sector while expanding the reach of home-based health initiatives across diverse geographic regions.

Ken Shepard - Executive Vice President & Chief Financial Officer
Ken Shepard, the Executive Vice President & Chief Financial Officer at Modivcare, manages the financial health and capital allocation strategies of the organization. Shepard directs fiscal planning, budgeting, and investor relations, ensuring that the company maintains the resources necessary to scale its value-based care solutions. By overseeing financial reporting and risk management, the Executive Vice President & Chief Financial Officer provides the transparency required to support sustainable growth. Ken Shepard drives cost-reduction initiatives that allow for greater investment in non-emergency medical transportation and nutritional meal delivery services. This leadership role involves working closely with the Board to align financial performance with long-term strategic objectives. Through rigorous analysis of market trends and operational expenditures, the Executive Vice President & Chief Financial Officer secures the financial stability of the company, enabling the continued delivery of integrated supportive care services to patients and payors across the national healthcare landscape.

Jeff Bennett - Chief Strategy & Innovation Officer & President, Monitoring Service Line
Jeff Bennett, the Chief Strategy & Innovation Officer & President, Monitoring Service Line at Modivcare, architects the long-term vision for service expansion and technological advancement. Bennett directs the development of new monitoring solutions that enhance patient safety and care coordination. By identifying emerging market opportunities, the Chief Strategy & Innovation Officer & President, Monitoring Service Line drives the creation of innovative products that address social determinants of health. Jeff Bennett oversees the monitoring service line, ensuring that these offerings integrate seamlessly with existing transportation and personal care platforms. This leadership role involves fostering partnerships that extend the company's reach into new segments of the healthcare market. Through the continuous evaluation of service efficacy, the Chief Strategy & Innovation Officer & President, Monitoring Service Line optimizes the portfolio to meet the changing demands of payors, ultimately strengthening the company's competitive advantage and commitment to improving patient outcomes through strategic innovation.
Chelsey Berstler - President, Personal Care Services & Executive VP, Modivcare
Chelsey Berstler, the President, Personal Care Services & Executive VP, Modivcare at Modivcare, oversees the operational execution and market growth of the personal care division. Berstler directs the implementation of care programs that support independent living for patients, focusing on high-quality service delivery and regulatory compliance. By managing the day-to-day operations of the personal care business, the President, Personal Care Services & Executive VP, Modivcare ensures that service standards remain consistent across all regions. Chelsey Berstler drives cross-departmental initiatives that align personal care with the company's broader mission of addressing social determinants of health. This leadership role involves coordinating with other executive leaders to streamline service integration and improve patient access. Through the optimization of service delivery workflows, the President, Personal Care Services & Executive VP, Modivcare enhances operational efficiency, supporting the company's goal of providing comprehensive, integrated care solutions to payors and patients throughout the United States.
Justin Moore - Chief Technology Officer
Justin Moore, the Chief Technology Officer at Modivcare, directs the digital infrastructure supporting non-emergency medical transportation and integrated care platforms. Moore architects scalable software solutions that enable seamless data exchange between payors and patients, ensuring reliable access to essential health services. By modernizing the technological backbone of the organization, the Chief Technology Officer drives operational efficiency and enhances the user experience for diverse patient populations. Justin Moore oversees the integration of advanced analytics to track social determinants of health, providing actionable insights that improve clinical outcomes. This leadership role involves collaborating with cross-functional teams to secure digital assets while fostering innovation in service delivery. Through the implementation of robust cloud-based systems, the Chief Technology Officer maintains high availability for critical care coordination tools, ultimately supporting the company's mission to provide accessible, technology-enabled healthcare services across North American markets.

Grover Wray - Chief Human Resources Officer
Grover Wray, the Chief Human Resources Officer at Modivcare, manages the talent acquisition and organizational development strategies necessary to support a vast network of healthcare service providers. Wray designs comprehensive workforce programs that align employee performance with the company's value-based care objectives. Overseeing the human capital lifecycle, the Chief Human Resources Officer cultivates a culture of excellence and inclusivity, ensuring that staff members possess the skills required to address complex social determinants of health. Grover Wray drives initiatives focused on retention and professional growth, which directly impacts the quality of personal care and nutritional meal delivery services. By optimizing organizational structures, the Chief Human Resources Officer facilitates seamless collaboration across regional operations. This leadership role involves partnering with executive peers to align human resource policies with long-term business goals, ensuring that the workforce remains agile and responsive to the evolving needs of patients and payors throughout the United States.
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