Leadership Overview
MIND 24-7 has 5 executives leading key functions including financial strategy, clinical operations, organizational governance, legal compliance, and facility management.
Focused on revolutionizing behavioral health access, MIND 24-7 delivers immediate crisis care to reduce emergency room reliance and improve patient outcomes across the healthcare landscape.
Focused on revolutionizing behavioral health access, MIND 24-7 delivers immediate crisis care to reduce emergency room reliance and improve patient outcomes across the healthcare landscape.
Leadership Roles at MIND 24-7
Michael Behling - Chief Financial Officer
Michael Behling, the Chief Financial Officer at MIND 24-7, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures that resources support the expansion of Psych Express Care and Psych Crisis Care services. This leadership role involves managing complex budgetary requirements to maintain operational efficiency while reducing systemic costs associated with emergency room visits. By optimizing revenue cycles and monitoring long-term financial sustainability, Michael Behling directly impacts the ability of the company to provide accessible mental health support. The Chief Financial Officer collaborates with the board to align fiscal goals with the broader mission of reducing readmissions. Through rigorous financial oversight, Behling secures the necessary funding to scale clinical programs across diverse regional markets, ensuring that the business model remains robust and capable of meeting the growing demand for urgent behavioral health interventions.
James Ms - Chief Operating Officer
James Ms, the Chief Operating Officer at MIND 24-7, manages the daily clinical workflows and patient intake processes. Overseeing the integration of Psych Progressions into the broader care model, the Chief Operating Officer ensures that every facility maintains high standards of patient safety and service delivery. This leadership role involves streamlining the transition between crisis care and ongoing treatment to minimize gaps in patient support. By refining operational protocols, James Ms directly impacts the efficiency of the entire care network. The Chief Operating Officer coordinates with clinical teams to reduce wait times and improve the overall patient experience. Through constant evaluation of service delivery metrics, Ms drives improvements in clinical throughput. This focus on operational excellence allows the organization to effectively manage high volumes of patients, ultimately decreasing the burden on traditional hospital systems and ensuring that individuals receive timely, high-quality mental health assistance.
Merritt McKenzie - President & Chief Operating Officer & Board Member
Merritt McKenzie, the President & Chief Operating Officer & Board Member at MIND 24-7, architects the overarching strategic vision and governance framework. Overseeing the alignment of board directives with daily clinical operations, the President & Chief Operating Officer & Board Member ensures that the company maintains its commitment to reducing costly emergency room visits. This leadership role involves fostering partnerships with healthcare stakeholders to expand the reach of crisis mental health services. By guiding the executive team, Merritt McKenzie directly impacts the long-term growth and market positioning of the organization. The President & Chief Operating Officer & Board Member balances high-level corporate governance with the practical needs of clinical service expansion. Through strategic decision-making, McKenzie drives the mission of providing accessible, high-quality care. This multifaceted position ensures that the company remains a leader in the behavioral health sector, consistently delivering innovative solutions that address critical gaps in the current healthcare system.
Matthew Anderson - Chief Legal Officer
Matthew Anderson, the Chief Legal Officer at MIND 24-7, manages all regulatory compliance and risk mitigation strategies. Overseeing the legal framework for Psych Express Care and other clinical offerings, the Chief Legal Officer ensures that the organization adheres to all healthcare laws and patient privacy standards. This leadership role involves navigating complex legal landscapes to protect the interests of the company while facilitating the expansion of services. By providing counsel on operational policies, Matthew Anderson directly impacts the stability and integrity of the business. The Chief Legal Officer works closely with the board to address governance issues and ensure that all clinical practices meet rigorous industry requirements. Through proactive legal management, Anderson minimizes liability and supports the sustainable growth of the organization. This focus on compliance allows the company to operate effectively within the healthcare sector, ensuring that all patient care initiatives remain secure, ethical, and fully aligned with regulatory expectations.

Jim Wescott - Chief Operations Officer
Jim Wescott, the Chief Operations Officer at MIND 24-7, directs the physical infrastructure and facility management for all crisis care locations. Overseeing the logistics of site expansion and resource deployment, the Chief Operations Officer ensures that every facility is equipped to handle high-acuity mental health and substance abuse cases. This leadership role involves optimizing the physical environment to enhance patient comfort and staff productivity. By managing the supply chain and facility maintenance, Jim Wescott directly impacts the operational readiness of the entire network. The Chief Operations Officer coordinates with regional managers to ensure consistent service quality across all locations. Through the implementation of scalable facility models, Wescott supports the company mission of reducing pressure on emergency departments. This focus on operational infrastructure allows the organization to maintain a high standard of care, ensuring that facilities remain accessible and efficient for patients seeking immediate mental health and substance abuse support.
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