Leadership Overview
Milestone has 6 executives leading key functions including strategy, marketing, operations, finance, human resources, and team leadership.
Focused on global IT managed services, Milestone empowers organizations to scale infrastructure and drive digital transformation through innovation and operational agility.
Focused on global IT managed services, Milestone empowers organizations to scale infrastructure and drive digital transformation through innovation and operational agility.
Leadership Roles at Milestone
Sameer Kishore - Chief Executive Officer
Sameer Kishore, the Chief Executive Officer at Milestone, directs the overarching corporate strategy and global vision for the firm. By aligning managed services with client business outcomes, the Chief Executive Officer ensures Milestone maintains a competitive edge in the IT consulting landscape. Sameer Kishore architects long-term growth initiatives while overseeing the expansion of service delivery across international markets. This leadership role involves constant collaboration with the Board to refine the company mission of driving digital transformation. Through rigorous oversight of organizational performance, the Chief Executive Officer optimizes internal processes to support client innovation. By fostering a culture of agility, the Chief Executive Officer secures the firm's position as a leader in global infrastructure management. Ultimately, Kishore drives the strategic direction necessary to sustain high-level performance and market relevance for the entire organization.

David Laidler - Chief Financial Officer
David Laidler, the Chief Financial Officer at Milestone, manages the fiscal health and financial planning for the global IT services firm. By overseeing capital allocation and budgeting, the Chief Financial Officer ensures the company maintains the resources necessary to support innovation and infrastructure scaling. David Laidler directs the financial reporting processes that provide transparency to stakeholders and the Board. This leadership role involves analyzing revenue streams and cost structures to optimize profitability across international operations. By implementing robust financial controls, the Chief Financial Officer mitigates risk while supporting the firm's strategic growth initiatives. Laidler executes financial strategies that align with the company's mission of driving digital transformation for clients. Through diligent management of the balance sheet, the Chief Financial Officer secures the financial stability required to pursue long-term market expansion and technological investment.

Michael Riep - Chief Operating Officer
Michael Riep, the Chief Operating Officer at Milestone, oversees the daily execution of global IT managed services and infrastructure delivery. By streamlining service workflows, the Chief Operating Officer ensures operational agility across all client engagements. Michael Riep directs the implementation of standardized processes that support digital transformation for enterprise partners. This leadership role involves managing the efficiency of service delivery teams to meet rigorous performance benchmarks. By optimizing resource allocation, the Chief Operating Officer maintains high standards of service quality while scaling operations to meet global demand. Riep architects the framework for technical support and infrastructure management, ensuring alignment with the broader business goals of the firm. Through continuous process improvement, the Chief Operating Officer drives the operational excellence required to sustain long-term client satisfaction and internal productivity across the entire organization.

Joshua Eagan - Chief Marketing Officer
Joshua Eagan, the Chief Marketing Officer at Milestone, manages the global brand identity and market positioning for the firm. By crafting targeted campaigns, the Chief Marketing Officer communicates the value of IT managed services to diverse enterprise clients. Joshua Eagan directs the development of lead generation strategies that support the company's growth objectives in North American and international markets. This leadership role involves close coordination with sales teams to ensure messaging aligns with the specific technical solutions provided to partners. By analyzing market trends, the Chief Marketing Officer identifies new opportunities for service expansion and brand differentiation. Eagan executes comprehensive marketing programs that highlight the firm's expertise in digital transformation and infrastructure scaling. Through consistent brand management, the Chief Marketing Officer strengthens the market presence of the organization while driving demand for core service offerings.
Arlene LaBorde - Chief People Officer
Arlene LaBorde, the Chief People Officer at Milestone, directs the human capital strategy and talent development initiatives for the global workforce. By fostering a culture of innovation, the Chief People Officer ensures the firm attracts and retains top-tier technical talent capable of driving digital transformation. Arlene LaBorde oversees the design of professional development programs that align employee skills with the evolving needs of IT managed services. This leadership role involves managing organizational design and performance management systems to support operational agility. By championing diversity and inclusion, the Chief People Officer strengthens the collaborative environment necessary for complex infrastructure projects. LaBorde executes talent acquisition strategies that support the company's growth in diverse geographic markets. Through the implementation of comprehensive HR policies, the Chief People Officer drives employee engagement and organizational effectiveness across the entire firm.

Mazen Sharif - Team Captain
Mazen Sharif, the Team Captain at Milestone, leads the frontline technical teams responsible for delivering managed IT services to enterprise clients. By coordinating daily tasks, the Team Captain ensures the seamless execution of infrastructure support and digital transformation projects. Mazen Sharif directs the efforts of specialized engineers to meet client-specific business outcomes and service level agreements. This leadership role involves mentoring team members to maintain high standards of technical proficiency and operational efficiency. By facilitating communication between technical staff and project stakeholders, the Team Captain ensures alignment with the broader company mission. Sharif architects the workflow for incident resolution and system maintenance, driving the reliability of client technology environments. Through active management of team dynamics, the Team Captain supports the firm's commitment to operational agility and excellence in service delivery across all client engagements.
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