Leadership Overview
Rimini Street has 10 executives leading key functions including strategy, technology, and revenue.
Driven by client success, Rimini Street provides essential enterprise software support, enhancing operational efficiency and reducing costs for businesses globally.
Driven by client success, Rimini Street provides essential enterprise software support, enhancing operational efficiency and reducing costs for businesses globally.
Leadership Roles at Rimini Street
Greg Prow - Chief Executive Officer
Greg Prow, the Chief Executive Officer at Rimini Street, directs the company's overall strategic vision and operational execution. Prow's leadership focuses on driving sustainable growth and expanding market presence in the enterprise software support sector. Overseeing all major business units, the Chief Executive Officer ensures alignment with client needs and market demands. This executive role involves fostering innovation and maintaining the company's competitive edge. By championing a client-centric approach, Greg Prow guides the organization toward achieving its long-term objectives and solidifying its position as a leader in third-party support services.
Seth Ravin - President, Chief Executive Officer & Chairman
Seth Ravin, the President, Chief Executive Officer & Chairman at Rimini Street, sets the overarching corporate direction and governance framework. Ravin's extensive experience guides strategic initiatives, ensuring the company's mission to deliver exceptional value in enterprise software support is consistently met. This leadership position involves steering the company through market evolutions and maintaining strong stakeholder relationships. The Chairman's oversight ensures robust corporate strategy and operational integrity. By driving innovation and client focus, Seth Ravin cultivates an environment that supports Rimini Street's global expansion and commitment to service excellence.

Steven Hershkowitz - Executive Vice President & Chief Revenue Officer
Steven Hershkowitz, the Executive Vice President & Chief Revenue Officer at Rimini Street, spearheads all revenue-generating activities and sales operations globally. Hershkowitz directs the expansion of market share by optimizing sales strategies and fostering client relationships across diverse industries. This executive role encompasses leading the global sales force, channel partnerships, and customer success initiatives to drive consistent revenue growth. Overseeing the entire revenue lifecycle, the Chief Revenue Officer ensures seamless integration between sales, marketing, and client support functions. By focusing on client value and market penetration, Steven Hershkowitz significantly contributes to Rimini Street's financial performance and sustained growth.

Eric Helmer - Executive Vice President & Global Chief Technology Officer
Eric Helmer, the Executive Vice President & Global Chief Technology Officer at Rimini Street, architects the company's technology strategy and innovation roadmap. Helmer drives the development and delivery of cutting-edge support solutions that enhance enterprise software performance and reliability for clients worldwide. This critical role involves overseeing all aspects of technology infrastructure, product development, and engineering teams. The Global Chief Technology Officer ensures that Rimini Street's service offerings remain at the forefront of the industry, addressing evolving client needs and technological advancements. By championing technological excellence, Eric Helmer strengthens Rimini Street's position as a trusted partner in enterprise software support.

Kristen Cardinalli - Vice President, Operations & Chief of Staff & Office of The Chief Client Officer (Cco)
Kristen Cardinalli, the Vice President, Operations & Chief of Staff & Office of The Chief Client Officer (Cco) at Rimini Street, optimizes operational efficiency and supports the Chief Client Officer's strategic objectives. Cardinalli manages key operational initiatives, ensuring seamless service delivery and client satisfaction across all touchpoints. This role involves coordinating cross-functional teams to enhance internal processes and client engagement strategies. Overseeing critical operational functions, the Chief of Staff ensures alignment with the company's client-centric mission. By driving operational excellence and supporting client advocacy, Kristen Cardinalli plays a vital part in maintaining Rimini Street's reputation for superior client service.
Kei Kim - Regional Chief Technology Officer, S Korea
Kei Kim, the Regional Chief Technology Officer, S Korea at Rimini Street, leads technology strategy and implementation within the South Korean market. Kim ensures that Rimini Street's advanced support services are tailored to meet the specific technological needs and regulatory requirements of clients in the region. This executive position involves overseeing the technical delivery of services and fostering innovation to address local market challenges. The Regional Chief Technology Officer collaborates closely with sales and client management teams to drive adoption and satisfaction. By focusing on regional technological advancements, Kei Kim strengthens Rimini Street's presence and service capabilities in South Korea.
Louise Rizzo - GVP, Chief of Staff, Office of the Chief Revenue Officer
Louise Rizzo, the GVP, Chief of Staff, Office of the Chief Revenue Officer at Rimini Street, enhances the effectiveness and strategic alignment of the revenue organization. Rizzo supports the Chief Revenue Officer by driving key initiatives, streamlining operations, and ensuring cohesive execution across global sales teams. This leadership role involves managing critical projects that impact revenue generation and client acquisition strategies. Overseeing strategic planning and operational support for the CRO, the Chief of Staff ensures efficient resource allocation and performance tracking. By facilitating cross-functional collaboration and driving strategic priorities, Louise Rizzo significantly contributes to the revenue team's success.
Louise Ford - GVP, Chief of Staff, Office of the Chief Revenue Officer (Chief Revenue Officer)
Louise Ford, the GVP, Chief of Staff, Office of the Chief Revenue Officer (Chief Revenue Officer) at Rimini Street, drives strategic initiatives and operational excellence within the revenue department. Ford collaborates closely with the Chief Revenue Officer to enhance sales performance, optimize go-to-market strategies, and ensure seamless client engagement. This executive function involves managing critical projects that support revenue growth and market expansion. Overseeing key operational aspects of the revenue organization, the Chief of Staff ensures efficient execution of strategic plans. By fostering strong internal alignment and driving key revenue-driving programs, Louise Ford significantly contributes to Rimini Street's commercial success.
Han-tiong Law - Regional Chief Technology Officer, Asean & Greater (China)
Han-tiong Law, the Regional Chief Technology Officer, Asean & Greater (China) at Rimini Street, directs technology strategy and service delivery across the ASEAN and Greater China regions. Law ensures that clients in these dynamic markets receive advanced, localized enterprise software support solutions. This executive role involves leading technical teams, driving innovation, and adapting global technology strategies to regional specificities. The Regional Chief Technology Officer plays a crucial part in expanding Rimini Street's footprint and enhancing its service capabilities in these key Asian markets. By focusing on regional technological needs and client success, Han-tiong Law strengthens Rimini Street's market position and operational effectiveness.
Joe Locandro - Executive Vice President & Global Chief Information Officer
Joe Locandro, the Executive Vice President & Global Chief Information Officer at Rimini Street, oversees the company's internal information technology infrastructure and systems. Locandro drives the strategic implementation of technology solutions that enhance operational efficiency, data security, and internal collaboration across global teams. This leadership position involves managing IT operations, cybersecurity initiatives, and digital transformation projects. The Global Chief Information Officer ensures that Rimini Street's technology backbone supports its business objectives and client service commitments. By championing robust IT governance and innovation, Joe Locandro strengthens the company's internal capabilities and overall operational resilience.
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