Michael Hill Executive and Leadership Team

Daniel Bracken, the Chief Executive Officer at Michael Hill, directs the overall strategic vision and operational execution for the company's extensive network of jewelry stores and e-commerce platforms. Bracken oversees all departments, ensuring alignment with the company's mission to offer high-quality jewelry and exceptional service. This leadership role involves driving market expansion, optimizing retail performance across Australia and New Zealand, and fostering a culture of innovation within the organization. By focusing on customer engagement and product excellence, Bracken guides the company's growth trajectory. The Chief Executive Officer's responsibilities include managing stakeholder relations and ensuring the long-term financial health and competitive positioning of Michael Hill. Through strategic decision-making, Daniel Bracken champions the company's commitment to delivering value and building lasting customer relationships in the competitive jewelry retail sector.

Elodie Guillaumond, the Chief Financial Officer at Michael Hill, manages all financial aspects of the organization, including financial planning, risk management, and reporting. Guillaumond oversees the company's fiscal health, ensuring robust financial controls and strategic resource allocation across its retail operations and online presence. This critical role involves developing financial strategies that support Michael Hill's growth objectives and profitability targets. The Chief Financial Officer directs the accounting, treasury, and investor relations functions, providing essential financial insights to the executive team and the board. By meticulously analyzing market trends and operational expenditures, Guillaumond safeguards the company's assets and optimizes financial performance. Elodie Guillaumond's leadership ensures financial stability and supports informed decision-making for sustained business success in the jewelry retail market.

Jo Feeney, the Chief Marketing Officer at Michael Hill, leads all marketing and brand strategy initiatives for the company's jewelry stores and digital platforms. Feeney is responsible for developing and executing comprehensive marketing campaigns that enhance brand visibility, drive customer acquisition, and foster loyalty across Michael Hill and Emma & Roe brands. This executive directs market research, advertising, public relations, and digital marketing efforts to connect with target audiences. The Chief Marketing Officer's focus includes understanding consumer behavior, identifying market opportunities, and ensuring consistent brand messaging across all touchpoints. By leveraging data analytics and creative strategies, Feeney shapes the company's market perception and competitive edge. Jo Feeney's strategic guidance ensures that Michael Hill's marketing efforts resonate with customers and contribute directly to sales growth and brand equity.

Matthew Keays, the Chief Technology Officer at Michael Hill, spearheads the company's technology strategy and digital transformation initiatives. Keays oversees the development and implementation of innovative technological solutions that enhance operational efficiency, customer experience, and e-commerce capabilities for Michael Hill's retail network. This role involves managing IT infrastructure, cybersecurity, data management, and the integration of new technologies across all business functions. The Chief Technology Officer ensures that technology investments align with business objectives, supporting growth and competitiveness in the digital landscape. By driving technological advancements, Keays enables seamless online shopping experiences and optimizes in-store technology. Matthew Keays's leadership in technology is crucial for Michael Hill's ongoing evolution and its ability to adapt to the dynamic retail environment.

Tabitha Pearson, the Chief People Officer at Michael Hill, directs all human resources functions and talent management strategies for the organization. Pearson is responsible for cultivating a positive and productive work environment, overseeing recruitment, employee relations, compensation, benefits, and professional development across Michael Hill's extensive retail operations. This executive role focuses on attracting, retaining, and developing a skilled workforce that supports the company's mission and values. The Chief People Officer plays a vital part in shaping the company culture and ensuring compliance with labor laws and best practices. By championing employee engagement and organizational development, Pearson contributes to the overall success and sustainability of Michael Hill. Tabitha Pearson's strategic approach to people management is fundamental to building a strong, cohesive team capable of delivering exceptional customer service.