TOURNEAU Executive and Leadership Team

Maxime Roy, the Chief Product Officer & Manager at TOURNEAU, directs the curation of new and certified pre-owned watch inventories. Overseeing product lifecycle management, the Chief Product Officer & Manager ensures that every timepiece meets rigorous quality standards before reaching the retail floor. This leadership role involves analyzing market trends to optimize the selection of luxury brands available to consumers across the United States. By managing vendor relationships and inventory turnover, Maxime Roy directly impacts the profitability of the retail portfolio. The Chief Product Officer & Manager coordinates with the repair facilities to maintain the integrity of the pre-owned collection. Through strategic procurement and inventory oversight, Roy secures the competitive position of the company within the high-end watch market, ensuring that the product mix aligns with the evolving preferences of luxury watch collectors and enthusiasts nationwide.

Michael Benavides, the Chief People Officer, Online & Manager at TOURNEAU, directs the digital workforce and online customer experience strategies. Overseeing the integration of human capital with e-commerce platforms, the Chief People Officer, Online & Manager ensures that digital service standards mirror the premium quality found in physical retail locations. This leadership role involves training remote teams to provide expert guidance on luxury watch acquisitions. By optimizing the online sales funnel and digital support infrastructure, Michael Benavides directly impacts the growth of the company's web-based revenue streams. The Chief People Officer, Online & Manager collaborates with technical departments to refine the user journey for watch buyers. Through consistent talent development and digital operational oversight, Benavides secures a seamless omnichannel experience, driving engagement and loyalty among a diverse base of online watch collectors across the North American market.

Jillian K., the Sales Professional & Chief People Officer at TOURNEAU, directs the frontline sales force and internal talent development initiatives. Overseeing the performance of retail associates, the Sales Professional & Chief People Officer ensures that every client interaction reflects the heritage and expertise of the brand. This leadership role involves implementing training programs that emphasize deep horological knowledge and personalized customer service. By driving sales targets and fostering a culture of excellence, Jillian K. directly impacts the revenue performance of retail locations throughout the United States. The Sales Professional & Chief People Officer coordinates with store managers to refine sales techniques and improve conversion rates for new and pre-owned timepieces. Through rigorous staff development and performance monitoring, K. secures high levels of client satisfaction, maintaining the reputation of the company as a premier destination for luxury watch enthusiasts and serious collectors.

Sherry Corriette, the Chief People Officer & Manager, Merchandising at TOURNEAU, directs the visual presentation and merchandising strategies across all retail locations. Overseeing the alignment of store displays with brand standards, the Chief People Officer & Manager, Merchandising ensures that the physical environment enhances the luxury watch shopping experience. This leadership role involves managing the merchandising team to optimize product placement and store aesthetics. By coordinating with the buying department, Sherry Corriette directly impacts the visibility and appeal of the watch collection. The Chief People Officer & Manager, Merchandising monitors regional performance metrics to adjust display strategies for maximum impact. Through creative visual planning and operational oversight, Corriette secures a consistent and elevated brand presence, driving foot traffic and increasing sales velocity for both new and certified pre-owned timepieces within the competitive United States retail landscape.

Marjorie Holland, the Chief People Officer & Manager, Tourneau at TOURNEAU, directs the overall organizational culture and operational efficiency of the retail network. Overseeing the alignment of human resources with business objectives, the Chief People Officer & Manager, Tourneau ensures that the workforce remains focused on delivering expert service and repair solutions. This leadership role involves managing cross-functional teams to streamline internal processes and improve service delivery. By fostering professional growth and operational excellence, Marjorie Holland directly impacts the long-term stability and reputation of the company. The Chief People Officer & Manager, Tourneau collaborates with other executives to implement strategic initiatives that support the company's mission of horological excellence. Through effective leadership and resource management, Holland secures a high-performing environment, ensuring that the retail operations remain responsive to the needs of watch owners and collectors across the entire United States market.

Jeremy Jermin, the Chief People Officer & Buyer at TOURNEAU, directs the acquisition of pre-owned timepieces and the development of the buying team. Overseeing the valuation and procurement process, the Chief People Officer & Buyer ensures that the company maintains a high-quality inventory of certified pre-owned watches. This leadership role involves training staff on authentication techniques and market pricing to ensure competitive and fair acquisitions. By managing the supply chain for pre-owned goods, Jeremy Jermin directly impacts the profitability and variety of the watch selection. The Chief People Officer & Buyer coordinates with the repair facilities to ensure that all acquired pieces meet the company's rigorous standards before resale. Through strategic sourcing and talent management, Jermin secures a robust inventory pipeline, driving growth in the pre-owned segment and enhancing the overall value proposition for customers across the United States.

Dionna Armstrong, the Chief People Officer & Advisor at TOURNEAU, directs the strategic advisory functions and internal leadership development programs. Overseeing the alignment of corporate strategy with human capital initiatives, the Chief People Officer & Advisor ensures that the organization remains agile and prepared for market shifts. This leadership role involves providing guidance to the executive team on organizational structure and talent retention. By fostering a culture of continuous improvement, Dionna Armstrong directly impacts the operational effectiveness of the company. The Chief People Officer & Advisor collaborates with department heads to identify growth opportunities and mitigate risks within the luxury retail sector. Through expert consultation and strategic oversight, Armstrong secures the long-term viability of the business, ensuring that the company continues to provide exceptional service and expertise to watch enthusiasts throughout the United States market.