Leadership Overview
Metropolitan Family Services has 4 executives leading key functions including operations, organizational strategy, community peace initiatives, and information technology.
Dedicated to empowering families across the region, Metropolitan Family Services provides essential community center services and advocacy to low-income and working families while fostering long-term social stability.
Dedicated to empowering families across the region, Metropolitan Family Services provides essential community center services and advocacy to low-income and working families while fostering long-term social stability.
Leadership Roles at Metropolitan Family Services
Theresa Nihill - Chief Operating Officer
Theresa Nihill, the Chief Operating Officer at Metropolitan Family Services, directs all internal community center operations and service delivery models. Overseeing the daily execution of social programs, the Chief Operating Officer ensures that resources reach low-income families with maximum efficiency. This leadership role involves managing cross-departmental workflows to maintain high standards of care across the organization. By optimizing service delivery, Theresa Nihill directly impacts the ability of the organization to support working families throughout the region. Nihill monitors performance metrics to refine operational strategies, ensuring that every community center remains aligned with the broader mission of the organization. Through rigorous oversight of program implementation, the Chief Operating Officer secures the operational integrity required to sustain long-term community impact and organizational growth.
Jason Eliason - Chief of Staff
Jason Eliason, the Chief of Staff at Metropolitan Family Services, coordinates strategic initiatives and facilitates communication between the executive leadership team and the Board. Managing the internal administrative framework, the Chief of Staff ensures that organizational priorities remain focused on the core mission of supporting families. This leadership role involves aligning departmental goals with the long-term vision of the organization to drive sustainable growth. By streamlining executive decision-making processes, Jason Eliason directly impacts the agility of the organization in responding to community needs. Eliason oversees the implementation of high-level projects, ensuring that all internal functions support the advocacy efforts of the organization. Through constant collaboration with other leaders, the Chief of Staff maintains the structural cohesion necessary for effective community service delivery.
Muna Walker - Chief of Staff, Metropolitan Peace Initiatives
Muna Walker, the Chief of Staff, Metropolitan Peace Initiatives at Metropolitan Family Services, directs the strategic planning and execution of violence prevention and community safety programs. Overseeing the Metropolitan Peace Initiatives, the Chief of Staff ensures that advocacy efforts effectively address the needs of vulnerable populations. This leadership role involves building partnerships with community stakeholders to expand the reach of peace-building services. By integrating data-driven insights into program design, Muna Walker directly impacts the success of safety initiatives across the region. Walker manages the operational requirements of the peace initiatives, ensuring that resources support the overarching mission of the organization. Through the coordination of specialized outreach teams, the Chief of Staff strengthens the capacity of the organization to foster safer environments for families.
Timothy Holper - Chief Data Officer & Chief Information Officer
Timothy Holper, the Chief Data Officer & Chief Information Officer at Metropolitan Family Services, architects the digital infrastructure and data management systems that support community service delivery. Overseeing the technological landscape, the Chief Data Officer & Chief Information Officer ensures that information systems remain secure and scalable. This leadership role involves leveraging data analytics to measure the impact of social programs on families. By modernizing the digital tools used by staff, Timothy Holper directly impacts the efficiency of service tracking and reporting. Holper manages the integration of new software solutions to enhance the ability of the organization to serve low-income populations. Through the strategic application of information technology, the Chief Data Officer & Chief Information Officer provides the analytical foundation necessary for informed decision-making and long-term organizational success.
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