Leadership Overview
Mercy Housing has 8 executives leading key functions including strategy, financial oversight, operational management, and regional development.
Committed to eliminating housing insecurity, Mercy Housing transforms lives by providing stable, service-enriched communities for families, seniors, and individuals across the United States.
Committed to eliminating housing insecurity, Mercy Housing transforms lives by providing stable, service-enriched communities for families, seniors, and individuals across the United States.
Leadership Roles at Mercy Housing
Ismael Guerrero - President & Chief Executive Officer
Ismael Guerrero, the President & Chief Executive Officer at Mercy Housing, directs the overarching strategic vision for the organization. Overseeing national operations, the President & Chief Executive Officer ensures the alignment of affordable housing initiatives with the core mission of eliminating homelessness. This leadership role involves cultivating high-level partnerships with public and private stakeholders to expand the reach of service-enriched housing. By prioritizing sustainable growth and community impact, Ismael Guerrero directly influences the long-term stability of thousands of residents across 45 states. The President & Chief Executive Officer maintains rigorous standards for organizational excellence while navigating complex regulatory environments. Through consistent advocacy and resource allocation, Guerrero secures the necessary capital and support to maintain the portfolio of safe, vibrant communities. Ultimately, the President & Chief Executive Officer drives the national agenda to address housing insecurity for families, seniors, and individuals with disabilities.
Vince Dodds - Chief Financial Officer
Vince Dodds, the Chief Financial Officer at Mercy Housing, manages the fiscal health and capital structure of the organization. Overseeing financial planning, the Chief Financial Officer ensures the availability of resources for the development and maintenance of affordable housing units. This leadership role involves managing complex funding streams, including tax credits and government grants, to support the expansion of service-enriched communities. By optimizing financial performance, Vince Dodds directly impacts the ability of the organization to serve vulnerable populations across the country. The Chief Financial Officer collaborates with the executive team to assess risk and ensure long-term economic viability for all housing projects. Through meticulous oversight of budgets and investments, Dodds maintains the financial integrity required to sustain operations. Ultimately, the Chief Financial Officer secures the fiscal foundation necessary to eliminate housing insecurity for families, seniors, and individuals with disabilities.
Chris Burckhardt - Chief Operating Officer
Chris Burckhardt, the Chief Operating Officer at Mercy Housing, directs the daily execution of property management and community service programs. Overseeing operational efficiency, the Chief Operating Officer ensures that all housing facilities meet high standards of safety and resident support. This leadership role involves streamlining internal processes to improve the delivery of services to families, seniors, and individuals with disabilities. By implementing scalable operational frameworks, Chris Burckhardt directly enhances the quality of life within the diverse portfolio of communities. The Chief Operating Officer coordinates with regional leaders to maintain consistent service delivery across 45 states and Puerto Rico. Through the integration of technology and best practices, Burckhardt optimizes the performance of the entire housing network. Ultimately, the Chief Operating Officer drives the operational excellence required to fulfill the mission of creating stable, vibrant environments for all residents.
Joseph Thompson - President
Joseph Thompson, the President at Mercy Housing, leads the strategic expansion of affordable housing initiatives within specific market segments. Overseeing development pipelines, the President ensures the successful acquisition and construction of new residential properties. This leadership role involves identifying opportunities to address housing insecurity through targeted community engagement and local partnerships. By focusing on the creation of new units, Joseph Thompson directly contributes to the organizational goal of providing safe, service-enriched housing for families and seniors. The President collaborates with cross-functional teams to navigate zoning requirements and secure project financing. Through the management of development cycles, Thompson maintains a steady flow of new housing stock to meet growing demand. Ultimately, the President drives the growth of the portfolio, ensuring that the organization continues to provide essential housing solutions to individuals and people with disabilities.
Tina Lowe - President
Tina Lowe, the President at Mercy Housing, manages the implementation of resident services and community programming. Overseeing the social impact division, the President ensures that housing units provide more than just shelter by offering comprehensive support services. This leadership role involves designing programs that foster stability and self-sufficiency for families, seniors, and individuals with disabilities. By integrating health, education, and financial resources into the housing model, Tina Lowe directly improves the long-term outcomes for residents. The President works closely with community partners to tailor services to the unique needs of each neighborhood. Through the evaluation of program effectiveness, Lowe refines the service delivery model to maximize positive community impact. Ultimately, the President drives the mission-critical work of transforming lives through holistic support, ensuring that every resident has the tools to thrive in a stable environment.
Stefanie Joy - President
Stefanie Joy, the President at Mercy Housing, directs the asset management and portfolio performance strategies. Overseeing the long-term viability of existing properties, the President ensures that all housing assets remain safe, affordable, and well-maintained. This leadership role involves monitoring occupancy rates and physical condition to protect the value of the housing stock. By implementing proactive maintenance and renovation plans, Stefanie Joy directly supports the goal of providing high-quality living environments for families and seniors. The President coordinates with property management teams to address operational challenges and improve resident satisfaction. Through the analysis of portfolio data, Joy identifies trends that inform future investment and preservation decisions. Ultimately, the President drives the sustainability of the housing portfolio, ensuring that the organization continues to provide reliable, long-term housing solutions for individuals and people with disabilities across the country.
Pete Walker - President, Southeast
Pete Walker, the President, Southeast at Mercy Housing, leads all regional operations and development efforts across the southeastern United States. Overseeing the regional strategy, the President, Southeast ensures that the organization effectively addresses housing insecurity within this specific geographic footprint. This leadership role involves building local coalitions and securing regional funding to support the construction and management of affordable housing. By tailoring initiatives to the unique needs of the Southeast, Pete Walker directly impacts the availability of safe, service-enriched housing for local families and seniors. The President, Southeast manages relationships with local government agencies and community organizations to facilitate project success. Through the oversight of regional staff and resources, Walker maintains high standards of service delivery. Ultimately, the President, Southeast drives the regional mission to eliminate homelessness and create stable communities throughout the southeastern market.
Shelley Marquez - President- Mercy Housing Mountain Plains
Shelley Marquez, the President- Mercy Housing Mountain Plains at Mercy Housing, directs the operational and strategic activities within the Mountain Plains region. Overseeing the regional portfolio, the President- Mercy Housing Mountain Plains ensures the successful delivery of affordable housing and resident services across this expansive territory. This leadership role involves managing regional development projects and fostering partnerships with local stakeholders to expand housing access. By focusing on the specific demographic and economic challenges of the Mountain Plains, Shelley Marquez directly contributes to the reduction of housing insecurity for families, seniors, and individuals with disabilities. The President- Mercy Housing Mountain Plains coordinates with the national office to align regional goals with the broader organizational mission. Through the effective management of regional assets, Marquez ensures the continued success of all local communities. Ultimately, the President- Mercy Housing Mountain Plains drives the regional impact of the organization.
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Frequently Asked Questions Regarding Mercy Housing Top Executives and Leadership Team
