Mercy Executive and Leadership Team

Jaime Marshall, the Chief Executive Officer at Mercy, directs the overarching strategic vision for the hospital system. Marshall oversees the integration of primary and specialty care services, ensuring alignment with the mission of providing compassionate healthcare to the Baltimore community. By coordinating with the Board of Trustees, the Chief Executive Officer drives long-term growth initiatives and operational excellence across all Centers of Excellence. This leadership role involves managing complex hospital operations while maintaining high standards in women's health and oncology services. Jaime Marshall actively monitors market trends to ensure the facility remains a leader in specialized medical care. Through rigorous oversight of clinical and administrative departments, the Chief Executive Officer secures the financial and operational stability necessary for continued innovation in patient care delivery throughout the Maryland region.

Mercy Magic, the President & Chief Executive Officer at Mercy, architects the institutional framework for clinical and administrative success. Magic manages the expansion of digestive health and orthopedic services, ensuring that the hospital maintains a competitive edge in the regional healthcare market. The President & Chief Executive Officer facilitates collaboration between medical departments to optimize patient outcomes and operational efficiency. By fostering a culture of excellence, Mercy Magic drives the implementation of advanced medical technologies and patient-centered care models. This executive role requires constant engagement with community stakeholders to address evolving healthcare needs in Baltimore and surrounding areas. Through strategic resource allocation and performance management, the President & Chief Executive Officer ensures that the organization delivers high-quality, accessible care while upholding the legacy of excellence established over the past 150 years.

Donna Nagy, the Executive Assistant To the President and Chief Executive Officer, Executive Vice President and Chief Financial Officer, and Board of Trustee at Mercy, coordinates critical communications and administrative workflows between top leadership and the Board. Nagy manages complex scheduling and documentation requirements, ensuring that the executive team maintains focus on strategic priorities. The Executive Assistant To the President and Chief Executive Officer, Executive Vice President and Chief Financial Officer, and Board of Trustee facilitates the flow of information necessary for informed decision-making regarding financial health and governance. By streamlining interactions between the C-suite and the Board, Donna Nagy supports the efficient execution of hospital-wide initiatives. This role involves maintaining strict confidentiality and organizational standards while supporting the leadership team in navigating the complexities of the healthcare industry. Through meticulous attention to detail, the executive assistant ensures seamless operations at the highest level of the organization.

Michael Mullane, the Senior Advisor To President and Chief Executive Officer at Mercy, provides strategic counsel on institutional development and long-term planning. Mullane evaluates internal processes and external market opportunities to support the executive team in achieving organizational goals. The Senior Advisor To President and Chief Executive Officer assists in the refinement of operational strategies, particularly regarding the enhancement of specialty care services. By analyzing performance metrics and industry benchmarks, Michael Mullane helps the leadership team identify areas for improvement and growth. This advisory role involves bridging the gap between high-level strategy and daily hospital operations to ensure consistent quality of care. Through ongoing collaboration with the President and other executives, the Senior Advisor To President and Chief Executive Officer contributes to the sustained success and reputation of the hospital as a premier provider of medical services in the region.

Justin Deibel, the Executive Vice President & Chief Financial Officer at Mercy, manages the fiscal health and capital allocation strategies of the hospital. Deibel oversees budgeting, financial reporting, and revenue cycle management to ensure the sustainability of clinical services. The Executive Vice President & Chief Financial Officer evaluates investment opportunities in medical technology and facility upgrades to support the growth of specialized care departments. By monitoring financial performance and mitigating fiscal risks, Justin Deibel provides the necessary resources for the organization to maintain its high standards of patient care. This role involves working closely with the Board and other executives to align financial planning with the long-term mission of the hospital. Through rigorous financial oversight and strategic planning, the Executive Vice President & Chief Financial Officer secures the economic foundation required for continued excellence in the Baltimore healthcare market.

Thomas Mullen, the President Emeritus at Mercy, serves as a foundational figure providing historical context and institutional wisdom to the current leadership team. Mullen supports the organization by offering insights into the long-standing mission and values that define the hospital's approach to patient care. The President Emeritus assists in maintaining key community relationships and upholding the reputation of the institution as a leader in specialized medical services. By acting as a mentor and advisor, Thomas Mullen helps ensure that the strategic direction of the hospital remains consistent with its 150-year legacy. This role involves participating in high-level discussions regarding the future of the hospital and its role in the regional healthcare landscape. Through continued engagement with the leadership team, the President Emeritus contributes to the stability and enduring success of the organization in its commitment to providing compassionate care.

Claudine Baker, the Senior Vice President and Chief Information Officer at Mercy, directs the digital transformation and technological infrastructure of the hospital. Baker oversees the implementation of secure electronic health records and advanced data analytics platforms to improve patient care coordination. The Senior Vice President and Chief Information Officer ensures that all information systems support the clinical requirements of the Centers of Excellence, including oncology and orthopedics. By managing cybersecurity protocols and IT resource allocation, Claudine Baker protects sensitive patient data while enabling efficient clinical workflows. This leadership role involves collaborating with other C-suite members to integrate technology into the broader strategic mission of the organization. Through the deployment of innovative digital solutions, the Senior Vice President and Chief Information Officer drives operational efficiency and enhances the overall patient experience across the entire hospital network.

Wilma Rowe, the Senior Vice President, Medical Affairs and Chief Medical Officer at Mercy, directs the clinical standards and medical staff operations across the hospital. Rowe oversees the quality of care provided within the Centers of Excellence, ensuring that all medical practices meet rigorous safety and efficacy benchmarks. The Senior Vice President, Medical Affairs and Chief Medical Officer facilitates the recruitment and professional development of physicians to maintain excellence in oncology, orthopedics, and women's health. By leading clinical governance committees, Wilma Rowe ensures that patient care protocols align with the latest medical research and industry standards. This leadership role involves collaborating with the executive team to integrate clinical excellence into the overall hospital strategy. Through the management of medical affairs, the Senior Vice President, Medical Affairs and Chief Medical Officer drives continuous improvement in patient outcomes and clinical performance throughout the organization.