Leadership Overview
Norfolk General Hospital has 4 executives leading key functions including strategic oversight, medical governance, human capital management, and financial operations.
Committed to excellence in patient care, Norfolk General Hospital delivers comprehensive medical services and emergency support to the community while fostering continuous improvement in healthcare delivery standards.
Committed to excellence in patient care, Norfolk General Hospital delivers comprehensive medical services and emergency support to the community while fostering continuous improvement in healthcare delivery standards.
Leadership Roles at Norfolk General Hospital
Todd Stepanuik - President & Chief Executive Officer
Todd Stepanuik, the President & Chief Executive Officer at Norfolk General Hospital, directs the overarching strategic vision and operational performance of the entire medical facility. Stepanuik manages the alignment of clinical services with community health requirements, ensuring that 24/7 emergency care and acute care departments maintain high safety standards. By coordinating with the Board and external stakeholders, the President & Chief Executive Officer drives initiatives that expand the reach of outpatient clinics across the region. This leadership role involves optimizing resource allocation to support long-term sustainability and patient-centered outcomes. Through rigorous oversight of hospital-wide policies, Todd Stepanuik ensures that the organization remains a cornerstone of medical support for the surrounding areas. Ultimately, the President & Chief Executive Officer secures the operational integrity necessary for delivering high-quality healthcare services to every patient.

Dan Hill - Vice President - Finance and Chief Financial Officer
Dan Hill, the Vice President - Finance and Chief Financial Officer at Norfolk General Hospital, manages the fiscal health and long-term financial planning of the institution. Hill oversees budgeting, revenue cycle management, and capital investments required to sustain essential medical services like rehabilitation and outpatient clinics. By analyzing financial data and operational costs, the Vice President - Finance and Chief Financial Officer ensures that resources remain available for critical infrastructure upgrades and patient safety initiatives. This leadership role involves collaborating with the executive team to secure funding for community engagement programs and the NGH Foundation. Dan Hill also monitors financial performance against regional benchmarks to maintain economic stability. Through precise financial stewardship, the Vice President - Finance and Chief Financial Officer supports the hospital's ability to provide comprehensive medical care, ensuring that fiscal constraints never compromise the delivery of vital healthcare services.

Nancy Gabel - Chief of Staff
Nancy Gabel, the Chief of Staff at Norfolk General Hospital, governs the medical staff and clinical practice standards across all departments. Gabel coordinates physician activities to ensure seamless integration between emergency services and rehabilitation programs. By facilitating communication between the medical board and administrative leadership, the Chief of Staff maintains rigorous compliance with healthcare regulations and safety protocols. This role involves evaluating clinical performance metrics to enhance the quality of care provided to patients and families. Nancy Gabel also oversees the implementation of new medical technologies and evidence-based practices within the hospital environment. Through constant collaboration with department heads, the Chief of Staff drives improvements in patient outcomes and operational efficiency. Ultimately, Gabel upholds the highest standards of medical excellence, ensuring that the clinical team remains focused on delivering superior care throughout the entire facility.
Lisa Granger - Vice President, People Strategy & Chief Human Resources Officer
Lisa Granger, the Vice President, People Strategy & Chief Human Resources Officer at Norfolk General Hospital, architects the organizational culture and talent management frameworks essential for high-functioning healthcare delivery. Granger directs recruitment, retention, and professional development programs for the entire clinical and administrative workforce. By aligning human capital initiatives with the broader mission of the hospital, the Vice President, People Strategy & Chief Human Resources Officer ensures that staff members possess the necessary skills to support 24/7 emergency and acute care operations. This leadership role involves fostering a safe, inclusive environment that promotes employee engagement and wellness. Lisa Granger also manages labor relations and workforce planning to meet the evolving needs of the community. Through strategic workforce development, the Vice President, People Strategy & Chief Human Resources Officer directly impacts the quality of patient care by maintaining a highly skilled and motivated team.
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