Memorial Hermann Executive and Leadership Team

Fache Malisha Patel, the Senior Vice President & Chief Executive Officer, Memorial Hermann Sugar Land & Southwest Hospitals at Memorial Hermann, directs clinical excellence and operational efficiency across these critical regional facilities. Patel architects high-quality patient care models while managing complex hospital budgets and staffing requirements. By aligning medical services with the specific health needs of the Greater Houston area, Patel ensures that local communities receive top-tier specialty care and rehabilitation support. This leadership role involves constant collaboration with medical staff to optimize patient outcomes and facility performance. Fache Malisha Patel maintains rigorous standards for safety and service delivery, driving growth through strategic expansion of hospital capabilities. Through consistent oversight of daily operations, Patel secures the long-term viability of these essential healthcare assets, fostering a culture of innovation and compassionate service within the broader health system framework.

Thomas Flanagan, the Vice-President-Chief Operating Officer at Memorial Hermann, directs the day-to-day operational activities of the health system to ensure maximum efficiency and service quality. Flanagan manages the logistical aspects of hospital operations, including resource allocation, facility maintenance, and supply chain optimization. By implementing lean management principles, Thomas Flanagan improves the speed and effectiveness of patient care delivery across the Greater Houston network. This leadership role involves constant monitoring of operational metrics to identify areas for improvement and cost reduction. Flanagan collaborates with department heads to standardize procedures and enhance the overall patient experience. Through the rigorous oversight of operational workflows, Flanagan supports the organization's commitment to providing accessible and reliable healthcare services. This position requires a deep understanding of hospital dynamics and a proactive approach to solving complex logistical challenges, ensuring that all facilities operate at peak performance levels to meet community health needs.

Susan Jadlowski, the Chief Operating Officer and Cno at Memorial Hermann, integrates clinical nursing standards with operational management to elevate patient care quality. Jadlowski directs nursing staff development and clinical practice protocols, ensuring that all hospitals maintain the highest levels of safety and excellence. By overseeing the intersection of clinical outcomes and operational performance, Susan Jadlowski drives initiatives that improve patient satisfaction and recovery rates. This leadership role involves managing nursing resources and staffing models to meet the demands of a diverse patient population across the Greater Houston area. Jadlowski collaborates with medical directors to refine clinical pathways and enhance the efficiency of specialty care services. Through the strategic alignment of nursing leadership and operational goals, Jadlowski ensures that the organization remains a leader in healthcare delivery. This position requires a focus on both clinical expertise and administrative rigor to maintain superior standards of care.

Misty Hauser, the Vice President and Chief Operating Officer-Hospital Based Providers at Memorial Hermann, manages the operational performance of hospital-based medical teams. Hauser directs the integration of specialized provider groups into the broader health system, ensuring seamless collaboration and consistent care delivery. By optimizing the deployment of medical staff, Misty Hauser enhances the efficiency of hospital services and improves patient access to specialty care. This leadership role involves developing strategic partnerships with clinical providers to support the organization's mission across the Greater Houston region. Hauser monitors provider productivity and quality metrics, implementing improvements that drive better health outcomes. Through the effective management of hospital-based provider operations, Hauser ensures that all clinical teams operate in alignment with the system's high standards. This position requires a focus on operational agility and strong interpersonal coordination to maintain the effectiveness of the medical workforce.

Blake Allison, the Chief Operating Officer, Urgent Care Services at Memorial Hermann, directs the expansion and operational management of the urgent care network. Allison oversees the daily functions of these facilities, ensuring that patients receive timely and accessible care for non-emergency health issues. By optimizing patient flow and staffing levels, Blake Allison improves the efficiency of urgent care delivery across the Greater Houston area. This leadership role involves evaluating site performance and implementing service improvements to meet the growing demand for immediate medical attention. Allison collaborates with other operational leaders to integrate urgent care services with the broader hospital network, creating a seamless continuum of care. Through the strategic management of these facilities, Allison supports the organization's goal of providing comprehensive healthcare services. This position requires a focus on operational speed and service quality to ensure that urgent care remains a vital component of the health system.

Robert Ezell, the Chief of Staff at Memorial Hermann, coordinates executive workflows and facilitates strategic alignment across the entire health system. Ezell manages high-level administrative priorities, ensuring that leadership initiatives translate into actionable outcomes for hospitals and specialty care centers. By streamlining communication between the executive team and the board, Robert Ezell optimizes organizational decision-making processes. This role requires deep integration with various departments to maintain focus on the core mission of providing accessible healthcare services throughout the Greater Houston area. Ezell monitors progress on key performance indicators, adjusting operational strategies to meet evolving market demands. Through meticulous planning and cross-functional coordination, Ezell supports the system-wide commitment to clinical excellence. This position demands constant attention to detail, ensuring that all administrative functions support the overarching goal of delivering superior patient care and maintaining the reputation of the organization as a regional healthcare leader.

Debbie Cormier, the Chief Technology Officer at Memorial Hermann, architects the digital infrastructure necessary to support modern healthcare delivery across all facilities. Cormier directs the implementation of advanced software solutions and data management systems that enhance clinical workflows and patient record accessibility. By prioritizing cybersecurity and system reliability, Debbie Cormier ensures that the technological foundation of the organization remains robust and scalable. This leadership role involves evaluating emerging health technologies to improve diagnostic accuracy and operational efficiency within hospitals and rehabilitation centers. Cormier collaborates with clinical leaders to integrate digital tools that streamline patient care pathways. Through the strategic deployment of enterprise-wide technology, Cormier drives innovation that directly impacts the quality of services provided to the Greater Houston community. This position requires constant adaptation to the rapidly changing digital landscape, ensuring that the health system maintains a competitive edge through superior technological integration.

Desiree Gandrup-Dupre, the Senior Vice President and Chief Information Officer at Memorial Hermann, manages the comprehensive information architecture that powers the entire health system. Gandrup-Dupre oversees the secure storage and analysis of patient data, ensuring compliance with healthcare regulations while facilitating seamless information exchange between specialty care facilities. By driving digital transformation initiatives, Desiree Gandrup-Dupre optimizes the flow of critical health information to clinicians and administrative staff. This role involves leading large-scale projects that modernize data infrastructure, directly supporting the organization's mission to provide high-quality care across the Greater Houston area. Gandrup-Dupre coordinates with other executive leaders to align information technology strategies with long-term business objectives. Through the effective management of complex data systems, Gandrup-Dupre enhances operational transparency and clinical decision-making. This position requires a focus on both technical precision and strategic vision to maintain the integrity and accessibility of vital health information.

Tiffany Albritton, the Vice President, Chief Marketing Officer at Memorial Hermann, directs the brand strategy and public engagement efforts for the entire health system. Albritton manages marketing campaigns that communicate the value of the organization's hospitals and specialty services to the Greater Houston community. By analyzing market trends and patient demographics, Tiffany Albritton develops targeted outreach programs that increase awareness and utilization of healthcare facilities. This leadership role involves coordinating with other executives to ensure that marketing messaging aligns with the organization's mission and clinical capabilities. Albritton oversees digital and traditional media channels to maintain a strong public presence and build trust with patients. Through the strategic management of the brand, Albritton drives growth and strengthens the organization's market position. This position requires a focus on creative communication and data-driven insights to effectively reach and serve the diverse health needs of the regional population.

Robert Yetman, the Chief Medical Officer at Memorial Hermann, directs the clinical strategy and medical standards for the entire health system. Yetman oversees the quality of medical care provided across all hospitals and specialty facilities, ensuring that clinical practices meet rigorous safety and efficacy benchmarks. By leading medical staff and fostering a culture of evidence-based medicine, Robert Yetman drives improvements in patient outcomes throughout the Greater Houston region. This leadership role involves collaborating with other executives to align clinical initiatives with the organization's long-term business goals. Yetman monitors medical performance data and implements protocols that enhance the quality of care delivered by physicians and clinical teams. Through the strategic oversight of medical operations, Yetman ensures that the health system maintains its reputation for excellence. This position requires a focus on clinical leadership and a commitment to advancing medical practices to meet the evolving health needs of the community.