Memorial Hermann Executive and Leadership Team

Fache Malisha Patel, the Senior Vice President & Chief Executive Officer, Memorial Hermann Sugar Land & Southwest Hospitals, directs the strategic vision and operational execution for two key Memorial Hermann facilities. This leadership role involves overseeing all aspects of patient care, clinical services, and administrative functions within these hospitals, ensuring alignment with the broader health system's mission. Patel drives initiatives focused on enhancing patient outcomes, improving operational efficiency, and fostering a culture of clinical excellence. The scope of this position includes managing departmental budgets, leading multidisciplinary teams, and ensuring compliance with healthcare regulations. Fache Malisha Patel's oversight extends to developing and implementing growth strategies for both the Sugar Land and Southwest locations, solidifying their positions as vital community healthcare providers. This executive's focus is on delivering high-quality, accessible care to the Greater Houston area.

Laurn Oddo, the Senior Executive Secretary To Chief Investment Officer, Chief Financial Officer Community Hospitals, Corporate Travel, provides essential administrative and logistical support to key financial and investment leadership at Memorial Hermann. This role involves managing complex schedules, coordinating critical meetings, and facilitating communication between executives and various stakeholders. Oddo ensures the smooth operation of administrative functions supporting financial planning, investment strategies, and corporate travel management. The Senior Executive Secretary's responsibilities are crucial for the efficient functioning of the finance department and its strategic initiatives. Laurn Oddo's dedicated support enables the Chief Investment Officer and Chief Financial Officer to focus on driving financial health and strategic growth for the organization.

Barrie Strickland, the Chief Financial Officer, Tmc, directs Memorial Hermann's financial strategy and fiscal operations, ensuring the organization's long-term financial health and sustainability. This executive oversees all financial planning, budgeting, accounting, and investment activities, including those specific to the Texas Medical Center campus. Strickland is responsible for managing financial risk, optimizing revenue cycles, and driving financial performance to support patient care and strategic growth initiatives. The Chief Financial Officer plays a critical role in capital allocation, financial reporting, and ensuring compliance with all financial regulations. Barrie Strickland's leadership is essential for maintaining the financial integrity of Memorial Hermann and enabling its mission to serve the Greater Houston community. This executive's focus is on prudent financial management and strategic investment.

Norma Bynum, the Physician Peer Review Chief Operating Officer, directs the operational framework for physician performance evaluation and quality assurance within Memorial Hermann. This executive leads initiatives focused on maintaining the highest standards of clinical practice and patient safety across the health system. Bynum oversees the processes and systems that support peer review, ensuring adherence to regulatory requirements and best practices. The Chief Operating Officer's responsibilities include collaborating with medical staff leadership to implement quality improvement programs and address clinical performance issues. Norma Bynum's leadership is essential for upholding the integrity of clinical care and fostering a culture of continuous improvement among physicians. This critical role ensures that Memorial Hermann consistently delivers exceptional patient care through rigorous quality oversight.

Susan Jadlowski, the Chief Operating Officer and Cno, spearheads operational excellence and nursing practice across Memorial Hermann. This dual role encompasses overseeing the day-to-day operations of hospital facilities and directing nursing strategy and patient care standards. Jadlowski drives initiatives to enhance clinical efficiency, patient satisfaction, and the overall quality of care delivered. The Chief Operating Officer and Cno is responsible for managing nursing staff, implementing evidence-based practices, and ensuring the seamless integration of clinical services. Susan Jadlowski's leadership is crucial for optimizing hospital performance and advancing the nursing profession within the organization. This executive's focus is on fostering a high-performing clinical environment that prioritizes patient well-being and operational effectiveness throughout the health system.

Misty Hauser, the Vice President and Chief Operating Officer-Hospital Based Providers, manages the operational and strategic direction for physicians and advanced practice providers within Memorial Hermann's hospital settings. This executive focuses on optimizing the performance and integration of employed medical groups and hospital-based clinical teams. Hauser drives initiatives to enhance patient access, improve care coordination, and ensure financial sustainability for provider services. The Chief Operating Officer-Hospital Based Providers oversees operational workflows, physician engagement, and the implementation of strategies that support high-quality patient care delivery. Misty Hauser's leadership is vital for aligning hospital-based provider operations with the broader goals of Memorial Hermann. This role ensures efficient and effective management of a critical component of the health system's care continuum.

Thomas Flanagan, the Vice-President-Chief Operating Officer, oversees critical operational functions within Memorial Hermann, contributing to the efficiency and effectiveness of the health system. This executive's responsibilities include managing key operational processes, driving performance improvements, and ensuring the seamless delivery of services across various departments. Flanagan focuses on optimizing resource allocation and implementing strategies that enhance patient care delivery and operational throughput. The Chief Operating Officer plays a vital role in coordinating activities across different facilities and service lines to achieve strategic objectives. Thomas Flanagan's leadership supports Memorial Hermann's commitment to providing high-quality, accessible healthcare. This executive's efforts are directed towards maintaining operational excellence and advancing the health system's mission.

Jose Ortega, the Chief of Staff, provides critical strategic support and operational coordination across Memorial Hermann. This role involves facilitating communication and collaboration between executive leadership and various departments, ensuring strategic initiatives are effectively implemented. Ortega manages key projects, advises on organizational priorities, and helps streamline decision-making processes. The Chief of Staff's responsibilities include preparing executive briefings, coordinating board materials, and driving cross-functional alignment to achieve organizational goals. Jose Ortega's position is central to enhancing the efficiency and effectiveness of the executive team's operations. This leadership function supports the overall strategic direction of Memorial Hermann by ensuring seamless execution of complex organizational plans and fostering a cohesive leadership environment.

Debbie Cormier, the Chief Technology Officer, architects and executes Memorial Hermann's technology strategy, driving innovation across the health system. This executive oversees all aspects of information technology, including infrastructure, cybersecurity, data analytics, and digital health solutions. Cormier is responsible for ensuring that technology investments support patient care delivery, operational efficiency, and strategic growth objectives. The Chief Technology Officer leads the development and implementation of advanced technological systems that enhance patient experience and clinical workflows. Debbie Cormier's role is pivotal in leveraging technology to improve healthcare outcomes and maintain a competitive edge in the evolving healthcare landscape. This leadership function ensures robust, secure, and scalable IT operations that underpin Memorial Hermann's comprehensive service offerings.

Lori Knowles, the Senior Vice President, Chief Human Resources Officer, directs Memorial Hermann's comprehensive human capital strategy. This executive oversees all aspects of workforce management, including talent acquisition, employee relations, compensation and benefits, and organizational development. Knowles is responsible for cultivating a positive and productive work environment that supports the health system's mission and values. The Chief Human Resources Officer drives initiatives focused on employee engagement, leadership development, and ensuring a diverse and inclusive workforce. Lori Knowles's leadership is instrumental in attracting, retaining, and developing the talent necessary to deliver exceptional patient care. This role ensures that Memorial Hermann's workforce is equipped and motivated to meet the evolving needs of the community.