Memorial Healthcare Executive and Leadership Team

Brian Long, the President & Chief Executive Officer at Memorial Healthcare, directs the overarching strategic vision for the entire medical system. Overseeing long-term growth initiatives, the President & Chief Executive Officer ensures alignment between clinical service expansion and regional healthcare demands. This leadership role involves constant collaboration with the Board to maintain high standards in hospice, dermatology, and emergency medicine. By fostering a culture of operational excellence, Brian Long drives the organization toward sustainable success in the competitive Michigan market. The President & Chief Executive Officer monitors performance metrics across all departments to guarantee that patient outcomes remain the primary focus. Through rigorous oversight of system-wide resources, the President & Chief Executive Officer secures the financial and operational health of the institution. Ultimately, the President & Chief Executive Officer positions the organization as a premier provider of specialized medical care.

Tim Susterich, the Chief Financial Officer & Chief Operating Officer at Memorial Healthcare, manages the fiscal health and daily operational logistics of the entire medical system. Overseeing capital allocation and revenue cycle management, the Chief Financial Officer & Chief Operating Officer ensures that resources support the delivery of hospice and dermatology services. This dual-function role involves balancing budgetary constraints with the need for advanced medical technology investments. Tim Susterich drives efficiency by streamlining supply chain processes and facility management across the Michigan network. By analyzing financial performance data, the Chief Financial Officer & Chief Operating Officer identifies opportunities for cost reduction without compromising patient care quality. The Chief Financial Officer & Chief Operating Officer collaborates with department heads to align operational output with long-term fiscal targets. Through disciplined financial oversight and operational rigor, the Chief Financial Officer & Chief Operating Officer maintains the stability of the organization.

Wael Salman, the Chief of Staff at Memorial Healthcare, coordinates executive communications and facilitates high-level decision-making processes across the organization. Managing the flow of information between departments, the Chief of Staff ensures that strategic priorities receive immediate attention from leadership. This role involves streamlining internal workflows to improve efficiency in pain management and emergency medicine service delivery. Wael Salman bridges the gap between clinical teams and administrative functions to maintain organizational cohesion. By optimizing executive schedules and meeting agendas, the Chief of Staff enables the leadership team to focus on critical patient care initiatives. The Chief of Staff monitors project timelines to ensure that system-wide goals meet established deadlines. Through proactive problem-solving and cross-functional coordination, the Chief of Staff supports the mission of providing high-quality healthcare services throughout the region. The Chief of Staff remains essential to maintaining operational rhythm.

Joseph Bustamante, the Chief Medical Officer at Memorial Healthcare, governs clinical standards and medical practice quality across all service lines. Overseeing physician performance and patient safety protocols, the Chief Medical Officer ensures that emergency medicine and pain management departments adhere to the highest regulatory benchmarks. This leadership role involves mentoring clinical staff and implementing evidence-based care pathways to improve patient outcomes. Joseph Bustamante works closely with the executive team to integrate new medical technologies into daily practice. By monitoring clinical quality metrics, the Chief Medical Officer identifies areas for improvement and drives continuous professional development among the medical staff. The Chief Medical Officer facilitates communication between the medical board and administration to ensure clinical needs receive proper support. Through dedicated oversight of medical operations, the Chief Medical Officer upholds the reputation of the organization as a leader in regional healthcare excellence.

Abbie Majzel, the Chief Administrative Officer, System at Memorial Healthcare, directs the administrative infrastructure and support services that sustain the entire medical network. Overseeing human resources, facility compliance, and internal policy development, the Chief Administrative Officer, System ensures that all non-clinical operations function seamlessly. This role involves managing the organizational structure to support the delivery of hospice and dermatology services across the region. Abbie Majzel implements administrative systems that enhance staff productivity and improve the overall patient experience. By coordinating with other C-suite leaders, the Chief Administrative Officer, System aligns administrative support with the broader strategic goals of the organization. The Chief Administrative Officer, System monitors regulatory compliance to mitigate operational risks and maintain institutional integrity. Through the optimization of administrative workflows, the Chief Administrative Officer, System provides the necessary foundation for clinical teams to deliver exceptional care to the community.