Leadership Overview
Memorial Healthcare has 5 executives leading key functions including strategy, clinical operations, financial management, medical oversight, and system administration.
Committed to excellence in patient care, Memorial Healthcare delivers comprehensive medical services across Michigan while maintaining a legacy of community health support and clinical innovation.
Committed to excellence in patient care, Memorial Healthcare delivers comprehensive medical services across Michigan while maintaining a legacy of community health support and clinical innovation.
Leadership Roles at Memorial Healthcare
Brian Long - President & Chief Executive Officer
Brian Long, the President & Chief Executive Officer at Memorial Healthcare, directs the overarching strategic vision for the entire organization. Overseeing the integration of hospice, dermatology, and emergency medicine services, the President & Chief Executive Officer ensures alignment with long-term growth objectives. This leadership role involves constant collaboration with the Board to refine service delivery models across the Michigan region. By prioritizing patient outcomes and operational efficiency, Brian Long drives the expansion of specialized care units. The President & Chief Executive Officer maintains rigorous standards for clinical excellence while navigating the complexities of modern hospital administration. Through proactive management of resources, the organization achieves sustainable development. Long fosters a culture of accountability, ensuring that every department contributes to the mission of providing high-quality healthcare services to the community.

Tim Susterich - Chief Financial Officer & Chief Operating Officer
Tim Susterich, the Chief Financial Officer & Chief Operating Officer at Memorial Healthcare, manages the fiscal health and operational infrastructure of the entire system. Overseeing capital allocation and facility maintenance, the Chief Financial Officer & Chief Operating Officer ensures that financial resources support the delivery of dermatology and hospice services. This dual-function role involves balancing budgetary constraints with the need for advanced medical technology. Tim Susterich drives initiatives to optimize supply chain logistics and revenue cycle management across the Michigan footprint. By implementing cost-effective strategies, the Chief Financial Officer & Chief Operating Officer secures the long-term viability of the organization. Susterich monitors financial performance indicators to guide investment decisions, ensuring that every dollar spent enhances patient care quality. The Chief Financial Officer & Chief Operating Officer maintains a focus on operational scalability and fiscal responsibility.
Wael Salman - Chief of Staff
Wael Salman, the Chief of Staff at Memorial Healthcare, coordinates executive workflows and facilitates communication across all clinical departments. Managing the daily operational cadence, the Chief of Staff ensures that strategic initiatives receive proper attention from leadership teams. This role involves bridging the gap between administrative goals and medical service delivery, particularly within pain management and emergency medicine sectors. Wael Salman optimizes internal processes to improve organizational agility throughout the Michigan network. By streamlining decision-making protocols, the Chief of Staff supports the broader mission of delivering efficient patient care. Salman monitors performance metrics to identify areas for improvement, ensuring that hospital resources align with current demand. The Chief of Staff maintains focus on operational excellence, allowing the executive team to execute complex projects with precision and speed.
James Faysal - Chief Medical Officer
James Faysal, the Chief Medical Officer at Memorial Healthcare, leads clinical governance and maintains the highest standards of patient safety across all medical departments. Overseeing the quality of care in emergency medicine and pain management, the Chief Medical Officer ensures that clinical protocols meet rigorous regulatory requirements. This leadership role involves mentoring medical staff and fostering a culture of evidence-based practice throughout the Michigan region. James Faysal drives the implementation of new clinical technologies to improve diagnostic accuracy and treatment efficacy. By collaborating with department heads, the Chief Medical Officer aligns medical practices with the broader organizational mission. Faysal monitors patient outcomes to identify opportunities for clinical advancement. The Chief Medical Officer ensures that the medical team remains at the forefront of healthcare innovation, consistently delivering superior results for the community.
Abbie Majzel - Chief Administrative Officer, System
Abbie Majzel, the Chief Administrative Officer, System at Memorial Healthcare, manages the administrative infrastructure and organizational support systems. Overseeing human resources, facility compliance, and internal policy development, the Chief Administrative Officer, System ensures that the hospital environment remains conducive to high-quality patient care. This role involves coordinating administrative functions across all service lines, including hospice and dermatology, to maintain operational consistency. Abbie Majzel drives initiatives to improve staff engagement and organizational culture throughout the Michigan network. By streamlining administrative workflows, the Chief Administrative Officer, System supports the efficiency of clinical teams. Majzel monitors regulatory compliance and internal standards to mitigate risk and ensure operational stability. The Chief Administrative Officer, System focuses on building a robust administrative foundation that allows the organization to adapt to the evolving needs of the healthcare industry.
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