Leadership Overview
MAPFRE has 10 executives leading key functions including strategy, regional insurance operations, financial oversight, information technology, and human resources.
Focused on delivering comprehensive insurance and reinsurance solutions, MAPFRE maintains a commitment to global service excellence while driving sustainable growth across diverse international markets.
Focused on delivering comprehensive insurance and reinsurance solutions, MAPFRE maintains a commitment to global service excellence while driving sustainable growth across diverse international markets.
Leadership Roles at MAPFRE
Erdinç Yurtseven - Chief Executive Officer
Erdinç Yurtseven, the Chief Executive Officer at MAPFRE, directs the overarching corporate strategy for the multinational insurance group. By aligning business units with long-term profitability goals, the Chief Executive Officer ensures consistent performance across the global portfolio. This leadership role involves constant evaluation of market risks and opportunities within the insurance and reinsurance sectors. Erdinç Yurtseven maintains rigorous standards for operational efficiency, guiding the organization through complex regulatory landscapes. By fostering innovation in service delivery, the Chief Executive Officer strengthens the competitive position of the firm. Strategic decisions made at this level influence the entire multinational group, ensuring that capital allocation supports core business objectives. Ultimately, the Chief Executive Officer drives the expansion of service activities, securing the financial health of the enterprise while maintaining the trust of policyholders and stakeholders worldwide.
Roy Medina Aguilar - Chief Executive Officer MAPFRE Ecuador
Roy Medina Aguilar, the Chief Executive Officer MAPFRE Ecuador at MAPFRE, manages all insurance and service activities within the Ecuadorian market. Overseeing regional growth, the Chief Executive Officer MAPFRE Ecuador implements localized strategies that address specific consumer needs while adhering to the broader corporate mission. This role requires constant coordination with regional stakeholders to optimize product distribution and claims processing efficiency. Roy Medina Aguilar monitors local economic trends to adjust underwriting policies, ensuring that the regional branch remains profitable and resilient. By driving customer-centric initiatives, the Chief Executive Officer MAPFRE Ecuador enhances brand loyalty and market penetration. The leadership focus remains on balancing aggressive growth targets with prudent risk management practices. Through effective resource allocation and team development, the Chief Executive Officer MAPFRE Ecuador secures a dominant position for the company within the competitive landscape of South American insurance markets.
Dennis Ordoñez Medina - Director General - Chief Executive Officer En MAPFRE Honduras
Dennis Ordoñez Medina, the Director General - Chief Executive Officer En MAPFRE Honduras at MAPFRE, architects the operational framework for insurance services across the Honduran territory. Directing the local management team, the Director General - Chief Executive Officer En MAPFRE Honduras ensures that all service activities align with the multinational group standards. This position involves navigating complex local market dynamics to deliver tailored insurance products that meet specific regional demands. Dennis Ordoñez Medina evaluates performance metrics to drive continuous improvement in claims handling and customer support. By fostering strong relationships with local partners and regulatory bodies, the Director General - Chief Executive Officer En MAPFRE Honduras maintains operational stability. The leadership approach emphasizes sustainable growth and the mitigation of regional risks. Through strategic oversight of local assets and personnel, the Director General - Chief Executive Officer En MAPFRE Honduras secures the long-term viability of the company in Central America.
Raquel Pacher - Chief Executive Officer MAPFRE Honduras
Raquel Pacher, the Chief Executive Officer MAPFRE Honduras at MAPFRE, leads the strategic execution of insurance and reinsurance operations within the Honduran market. Focusing on operational excellence, the Chief Executive Officer MAPFRE Honduras optimizes internal processes to improve service delivery speed and accuracy. This role involves close collaboration with the regional board to ensure that local initiatives support the broader multinational objectives. Raquel Pacher monitors market shifts to adapt product offerings, ensuring that the company remains responsive to evolving consumer requirements. By driving digital transformation within the local branch, the Chief Executive Officer MAPFRE Honduras enhances the overall customer experience. The leadership mandate includes maintaining strict compliance with local insurance regulations while maximizing profitability. Through disciplined management of regional resources, the Chief Executive Officer MAPFRE Honduras strengthens the market presence of the firm, ensuring that the company delivers consistent value to policyholders throughout the region.

Elizabeth Moffa - Chief Financial Officer
Elizabeth Moffa, the Chief Financial Officer at MAPFRE, directs the global financial strategy, capital management, and fiscal reporting for the multinational group. Overseeing the financial health of the organization, the Chief Financial Officer ensures that all investments and insurance underwriting activities remain within established risk parameters. This role involves constant interaction with the Board to provide transparent insights into revenue streams and cost structures. Elizabeth Moffa manages the balance sheet to support long-term growth and stability across all international subsidiaries. By implementing robust financial controls, the Chief Financial Officer mitigates exposure to market volatility and currency fluctuations. The leadership focus remains on optimizing capital allocation to fuel innovation in service activities. Through rigorous analysis of financial performance, the Chief Financial Officer drives the strategic direction of the firm, ensuring that the company maintains a strong liquidity position while delivering sustainable returns to shareholders.
Jesus Amadori - Chief Financial Officer, Region (USA & Puerto Rico, North America)
Jesus Amadori, the Chief Financial Officer, Region (USA & Puerto Rico, North America) at MAPFRE, manages the financial operations and fiscal planning for the North American market. Directing regional budgeting and financial reporting, the Chief Financial Officer, Region (USA & Puerto Rico, North America) ensures that local business units maintain profitability while adhering to corporate standards. This role involves analyzing regional market trends to inform investment decisions and risk assessment strategies. Jesus Amadori coordinates with the global finance team to ensure alignment with the multinational group objectives. By optimizing the financial structure of the North American operations, the Chief Financial Officer, Region (USA & Puerto Rico, North America) supports the expansion of insurance and service activities. The leadership focus remains on enhancing operational efficiency and maintaining fiscal discipline. Through strategic financial oversight, the Chief Financial Officer, Region (USA & Puerto Rico, North America) secures the competitive standing of the company in the North American insurance sector.
André Caselli - Chief Information Officer Región Brasil
André Caselli, the Chief Information Officer Región Brasil at MAPFRE, architects the digital infrastructure and technology strategy for the Brazilian market. Directing the implementation of advanced data systems, the Chief Information Officer Región Brasil ensures that all insurance and service activities benefit from secure and scalable technology solutions. This role involves managing the integration of new software platforms to improve claims processing and customer interaction. André Caselli collaborates with regional leadership to align IT initiatives with business growth targets. By prioritizing cybersecurity and data integrity, the Chief Information Officer Región Brasil protects the sensitive information of policyholders. The leadership focus remains on leveraging technology to drive operational efficiency and innovation. Through the strategic deployment of digital tools, the Chief Information Officer Región Brasil supports the expansion of the company footprint in Brazil, ensuring that the firm remains at the forefront of the insurance industry through technological advancement.
Daniel Olohan - Chief Operations Officer
Daniel Olohan, the Chief Operations Officer at MAPFRE, directs the global operational workflows and service delivery processes for the multinational group. Overseeing the efficiency of insurance and reinsurance activities, the Chief Operations Officer ensures that internal systems support the strategic goals of the firm. This role involves streamlining cross-departmental processes to reduce overhead and improve service quality. Daniel Olohan monitors operational performance metrics to identify areas for improvement and innovation. By fostering a culture of continuous improvement, the Chief Operations Officer enhances the overall productivity of the organization. The leadership focus remains on scaling operations to meet the demands of diverse international markets. Through effective management of resources and personnel, the Chief Operations Officer drives the operational excellence of the company, ensuring that the firm delivers reliable and high-quality insurance services to clients across the globe while maintaining a competitive edge in the industry.
Carla Ramirez - Rrhh
Carla Ramirez, the Rrhh at MAPFRE, directs the human resources strategy and talent management initiatives for the organization. Overseeing the development of the workforce, the Rrhh ensures that the company attracts and retains top talent to support insurance and service activities. This role involves designing training programs that align with the corporate mission and operational needs. Carla Ramirez manages organizational culture to foster engagement and productivity across all departments. By implementing performance management systems, the Rrhh ensures that employees contribute effectively to the strategic goals of the firm. The leadership focus remains on building a diverse and skilled workforce capable of navigating the complexities of the global insurance market. Through strategic workforce planning, the Rrhh supports the long-term growth of the company, ensuring that the organization maintains a high-performing team that delivers exceptional value to policyholders and stakeholders in every region of operation.
Walter Basurco - Jefe De R. R. G. G.
Walter Basurco, the Jefe De R. R. G. G. at MAPFRE, directs the management of general resources and administrative support services for the firm. Overseeing the infrastructure and logistical requirements, the Jefe De R. R. G. G. ensures that all operational facilities function efficiently to support insurance and reinsurance activities. This role involves managing vendor relationships and procurement processes to optimize costs. Walter Basurco coordinates with other departments to ensure that the physical and digital workspace meets the needs of the staff. By maintaining high standards for administrative support, the Jefe De R. R. G. G. enhances the overall productivity of the organization. The leadership focus remains on providing the necessary resources for the company to execute its strategic objectives. Through disciplined management of general resources, the Jefe De R. R. G. G. supports the operational stability of the firm, ensuring that the business remains focused on delivering superior service to clients.
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