Makro Executive and Leadership Team

Gloria Bushe, the Chief Revenue Officer at Makro, directs all enterprise-wide financial growth initiatives. Overseeing the core retail and wholesale revenue streams, the Chief Revenue Officer ensures consistent profitability across the South African warehouse network. This leadership role involves analyzing market trends to optimize pricing strategies for food, liquor, and general merchandise. By aligning departmental goals with the broader corporate vision, Gloria Bushe directly impacts the company's market position. Bushe manages complex financial reporting cycles while coordinating with regional managers to maintain high-volume sales performance. Through rigorous data analysis and strategic planning, the Chief Revenue Officer drives sustainable expansion within the competitive retail landscape. This position requires constant monitoring of supply chain costs to maximize margins. Ultimately, Bushe secures long-term financial stability for the organization by fostering efficient operational practices and identifying new opportunities for revenue diversification across the entire national footprint.

Benedict Qaba, the Customer Relations Officer & Chief Revenue Officer at Makro, manages the intersection of client satisfaction and fiscal performance. Overseeing the loyalty programs and consumer feedback loops, the Customer Relations Officer & Chief Revenue Officer ensures that service standards remain high across all warehouse locations. This leadership role involves developing retention strategies that convert casual shoppers into long-term wholesale partners. By integrating customer insights into revenue forecasting, Benedict Qaba directly impacts the company's ability to meet evolving market demands. Qaba coordinates with store managers to refine the in-store experience, ensuring that service quality supports overall sales targets. Through the implementation of advanced CRM systems, the Customer Relations Officer & Chief Revenue Officer drives engagement and brand loyalty. This position requires balancing immediate service needs with long-term revenue objectives. Ultimately, Qaba strengthens the competitive advantage of the brand by prioritizing the needs of retail and wholesale customers.

Frans Jumar, the Chief Revenue Officer, Oca Sales & Marketing at Makro, directs all promotional activities and digital sales channels. Overseeing the marketing budget and advertising campaigns, the Chief Revenue Officer, Oca Sales & Marketing ensures that product visibility remains high across the South African market. This leadership role involves crafting targeted messaging for food, liquor, and general merchandise to attract diverse customer segments. By optimizing the digital sales funnel, Frans Jumar directly impacts the company's online and offline conversion rates. Jumar manages cross-functional teams to execute seasonal promotions that drive foot traffic into warehouse stores. Through the application of data-driven marketing techniques, the Chief Revenue Officer, Oca Sales & Marketing expands the reach of the brand. This position requires constant adaptation to changing consumer preferences and competitive pressures. Ultimately, Jumar secures market share by executing high-impact marketing strategies that align with the company's core retail objectives.

Iris Da Silva, the Chief Revenue Officer, Hospitality at Makro, directs the specialized sales division serving the hospitality and catering sector. Overseeing the procurement and distribution of bulk food and liquor supplies, the Chief Revenue Officer, Hospitality ensures that professional clients receive consistent service and competitive pricing. This leadership role involves building relationships with restaurant owners and hotel operators to secure long-term supply contracts. By tailoring inventory solutions to the specific needs of the hospitality industry, Iris Da Silva directly impacts the company's wholesale revenue growth. Da Silva manages the logistics of bulk deliveries to ensure timely fulfillment across regional operations. Through the development of specialized service packages, the Chief Revenue Officer, Hospitality drives efficiency for professional partners. This position requires deep industry knowledge to anticipate the fluctuating demands of the hospitality market. Ultimately, Da Silva secures a dominant position in the B2B sector by providing reliable, high-volume supply chain solutions.