Leadership Overview
MaineHealth has 10 executives leading key functions including strategy, financial oversight, technology infrastructure, clinical operations, and regional administration.
Committed to fostering the healthiest communities in America, MaineHealth delivers high-quality, affordable care while advancing medical research and training the next generation of healthcare professionals across its integrated network.
Committed to fostering the healthiest communities in America, MaineHealth delivers high-quality, affordable care while advancing medical research and training the next generation of healthcare professionals across its integrated network.
Leadership Roles at MaineHealth
Donna DeBlois - Chief Executive Officer & President
Donna DeBlois, the Chief Executive Officer & President at MaineHealth, directs the overarching strategic vision for this integrated health system. DeBlois oversees the delivery of high-quality, affordable care across a network that includes a Level 1 trauma center and eight additional hospitals. By aligning clinical goals with community health needs, the Chief Executive Officer & President ensures the organization remains a leader in medical research and caregiver education. Donna DeBlois manages complex relationships with the Board and executive leadership to maintain financial sustainability and operational excellence. Through the expansion of behavioral health and senior care services, the Chief Executive Officer & President drives the mission of creating the healthiest communities in America. DeBlois maintains a focus on long-term growth and system-wide integration, ensuring that every facility within the network adheres to the highest standards of patient safety and service quality.
Heather Shanklin - Chief Financial Officer
Heather Shanklin, the Chief Financial Officer at MaineHealth, manages the fiscal health and resource allocation for this extensive not-for-profit system. Shanklin architects financial strategies that support the expansion of diagnostic services, hospice care, and pediatric programs. By monitoring revenue cycles and capital investments, the Chief Financial Officer ensures the organization maintains the liquidity necessary to fund medical research and facility upgrades. Heather Shanklin collaborates with the executive team to optimize operational budgets, directly impacting the affordability of care for patients across the region. The Chief Financial Officer evaluates economic trends to mitigate risks while identifying opportunities for sustainable growth within the healthcare market. Through rigorous financial oversight, Shanklin secures the resources required to uphold the mission of providing accessible, high-quality medical services. This leadership role involves balancing immediate operational costs with long-term investments in healthcare infrastructure and community health initiatives.
Donna McGrew - Administrative Specialist III and Assistant To Chief Financial Officer
Donna McGrew, the Administrative Specialist III and Assistant To Chief Financial Officer at MaineHealth, coordinates the executive workflow and operational support for the finance department. McGrew manages complex scheduling, documentation, and communication processes that enable the Chief Financial Officer to focus on high-level fiscal strategy. By streamlining administrative tasks, the Administrative Specialist III and Assistant To Chief Financial Officer ensures that financial reporting and budget planning proceed without interruption. Donna McGrew facilitates collaboration between the finance team and other departments, ensuring that information flows efficiently across the organization. The Administrative Specialist III and Assistant To Chief Financial Officer maintains the integrity of financial records and supports the execution of key organizational initiatives. Through meticulous attention to detail, McGrew contributes to the overall stability and operational success of the health system. This role involves managing sensitive data and supporting the leadership team in achieving the mission of providing affordable, high-quality care.
Shannon Banks - Chief Operating Officer, MaineHealth ACO
Shannon Banks, the Chief Operating Officer, MaineHealth ACO at MaineHealth, manages the operational performance and value-based care initiatives for the Accountable Care Organization. Banks directs the coordination of care across the network to ensure patients receive efficient, high-quality services. By optimizing clinical workflows and provider engagement, the Chief Operating Officer, MaineHealth ACO improves health outcomes while reducing costs for the entire system. Shannon Banks collaborates with regional hospital leaders to standardize care protocols and enhance the effectiveness of the behavioral health and senior care networks. The Chief Operating Officer, MaineHealth ACO monitors performance metrics to ensure alignment with the organization's mission of community health. Through the implementation of data-driven strategies, Banks drives improvements in patient access and service delivery. This leadership role involves managing complex partnerships with providers to foster a culture of accountability and excellence in every aspect of the integrated health system.
Trampas Hutches - Regional President
Trampas Hutches, the Regional President at MaineHealth, directs the strategic and operational activities for specific geographic regions within the health system. Hutches oversees the performance of local hospitals and clinics, ensuring that each facility contributes to the mission of providing high-quality, affordable care. By managing regional stakeholder relationships and community partnerships, the Regional President strengthens the organization's presence and impact. Trampas Hutches collaborates with the executive leadership team to align regional initiatives with the system-wide vision of community health. The Regional President monitors regional performance indicators and implements strategies to improve service delivery and operational efficiency. Through the oversight of regional resources, Hutches drives growth and ensures that the behavioral health, hospice, and senior care services meet the needs of the local population. This role involves managing complex regional dynamics to support the overall success and integration of the health system.
William McQuaid - Chief Technology Officer
William McQuaid, the Chief Technology Officer at MaineHealth, directs the digital transformation and information infrastructure for this integrated health network. McQuaid architects scalable systems that support electronic health records, diagnostic data management, and secure communication across all hospitals and clinics. By implementing advanced cybersecurity protocols, the Chief Technology Officer protects sensitive patient information while enabling seamless data sharing between departments. William McQuaid oversees the integration of new medical technologies that enhance clinical outcomes and operational efficiency. The Chief Technology Officer collaborates with other leaders to ensure that digital tools align with the broader mission of providing high-quality, affordable care. Through the deployment of innovative software solutions, McQuaid drives the modernization of the entire health system. This role involves managing complex IT projects that support research initiatives and improve the overall patient experience within the extensive behavioral health and home care networks.
David Felton - Regional Chief Information Officer
David Felton, the Regional Chief Information Officer at MaineHealth, directs the information technology strategy for specific geographic segments within the health system. Felton architects regional network solutions that support the seamless operation of hospitals, diagnostic centers, and hospice services. By overseeing the implementation of regional IT policies, the Regional Chief Information Officer ensures that all facilities maintain high standards of data security and system reliability. David Felton collaborates with the central technology team to align regional infrastructure with the broader organizational goals. The Regional Chief Information Officer manages the deployment of clinical software that enables caregivers to provide efficient, high-quality care. Through the optimization of regional digital assets, Felton drives operational improvements and supports the mission of community health. This leadership role involves managing technical teams and ensuring that regional technology needs are met to support the delivery of comprehensive pediatric and behavioral health services.
Matthew Dunn - Chief Medical Officer
Matthew Dunn, the Chief Medical Officer at MaineHealth, directs the clinical standards and medical quality initiatives across the entire health system. Dunn oversees the performance of physicians and clinical staff, ensuring that all care delivery aligns with the mission of providing high-quality, affordable services. By establishing evidence-based protocols, the Chief Medical Officer improves patient outcomes in the Level 1 trauma center and throughout the hospital network. Matthew Dunn collaborates with the executive team to integrate research findings into daily clinical practice. The Chief Medical Officer manages the professional development of caregivers and fosters a culture of continuous improvement. Through the oversight of clinical operations, Dunn drives the organization toward the goal of creating the healthiest communities in America. This role involves addressing complex medical challenges and ensuring that the behavioral health and pediatric services meet the highest standards of excellence and patient safety.
Scott Ballard - Chief People Officer
Scott Ballard, the Chief People Officer at MaineHealth, directs the human resources strategy and talent management for the entire organization. Ballard architects programs that support the recruitment, retention, and development of the workforce, ensuring that the health system attracts top-tier caregivers and administrative professionals. By fostering a culture of inclusivity and professional growth, the Chief People Officer ensures that the staff remains committed to the mission of providing high-quality care. Scott Ballard oversees employee relations, benefits administration, and organizational development initiatives that support the well-being of the workforce. The Chief People Officer collaborates with other executives to align human capital strategies with the broader operational goals of the health system. Through the implementation of effective talent management practices, Ballard drives organizational performance and employee engagement. This role involves managing the complexities of a large, diverse workforce to ensure the delivery of exceptional patient services across all departments.
Kelli Riggins - Chief Operations Officer
Kelli Riggins, the Chief Operations Officer at MaineHealth, manages the day-to-day operational efficiency of the health system's facilities and service lines. Riggins directs the logistics of hospital operations, diagnostic services, and home health programs to ensure seamless patient care. By optimizing resource utilization and facility management, the Chief Operations Officer improves the overall effectiveness of the integrated network. Kelli Riggins collaborates with clinical and administrative leaders to streamline processes and enhance the patient experience. The Chief Operations Officer monitors operational metrics to ensure that all services remain affordable and accessible to the community. Through the implementation of lean management principles, Riggins drives improvements in service delivery and operational productivity. This leadership role involves managing complex operational challenges and ensuring that the organization's infrastructure supports the mission of providing high-quality care across all regional locations and specialized service areas.
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Frequently Asked Questions Regarding MaineHealth Top Executives and Leadership Team
