Lifetime Assistance Executive and Leadership Team

September, 2026

Leadership Overview

Lifetime Assistance has 5 executives leading key functions including strategic oversight, financial management, information security, operational execution, and board governance.

Dedicated to empowering individuals with developmental disabilities, Lifetime Assistance fosters inclusive environments through comprehensive support services, community integration, and a commitment to enhancing the quality of life for every person served.

Leadership Roles at Lifetime Assistance

  • President & Chief Executive Officer - Jamie Branciforte
  • Chief Financial Officer - Jonathan Semmler
  • Executive Vice President & Chief Operating Officer - Jordon Brown
  • President of the Board of Trustees - Brandyn Heppard
  • Chief Information Officer & Chief Information Security Officer - Keith Gilderhus
  • Jamie Branciforte - President & Chief Executive Officer

    Jamie Branciforte, the President & Chief Executive Officer at Lifetime Assistance, directs the overarching strategic vision for the agency. Branciforte manages the long-term growth initiatives while ensuring the organization maintains its mission of supporting children and adults with developmental disabilities. By aligning internal resources with external community needs, the President & Chief Executive Officer drives operational excellence across all service lines. Jamie Branciforte maintains constant communication with the Board of Trustees to ensure fiscal health and program efficacy. This leadership role involves navigating complex regulatory landscapes within the New York human services sector to secure sustainable funding streams. Through consistent advocacy and stakeholder engagement, the President & Chief Executive Officer expands the reach of essential programs. Branciforte prioritizes the development of inclusive care models that adapt to evolving client requirements. Ultimately, the President & Chief Executive Officer secures the future stability of the agency through disciplined management and mission-focused decision-making.

    Jonathan Semmler - Chief Financial Officer

    Jonathan Semmler, the Chief Financial Officer at Lifetime Assistance, manages the fiscal integrity and budgetary planning for the entire organization. Semmler oversees the allocation of resources to support diverse programs for individuals with developmental disabilities. By implementing rigorous financial controls, the Chief Financial Officer ensures compliance with state and federal funding requirements. Jonathan Semmler collaborates with executive leadership to forecast revenue trends and optimize operational expenditures. This role involves managing complex audit processes and reporting financial performance to the Board of Trustees. Through strategic investment in infrastructure, the Chief Financial Officer strengthens the agency's ability to deliver high-quality care across the Greater Rochester region. Semmler monitors economic shifts to mitigate risks and maintain long-term solvency. By maintaining transparent financial practices, the Chief Financial Officer supports the expansion of community-based services. Ultimately, Semmler provides the necessary financial foundation to sustain the agency's mission-critical operations.
    Jonathan Semmler

    Jordon Brown - Executive Vice President & Chief Operating Officer

    Jordon Brown, the Executive Vice President & Chief Operating Officer at Lifetime Assistance, executes the daily operational strategies required to deliver high-quality care. Brown oversees the management of residential and day programs for children and adults with developmental disabilities. By optimizing staffing models and service delivery protocols, the Executive Vice President & Chief Operating Officer ensures consistent adherence to quality standards. Jordon Brown coordinates with department heads to resolve operational bottlenecks and improve client outcomes. This role involves scaling service capacity to meet the growing demand for support within the Greater Rochester area. Through the implementation of performance metrics, the Executive Vice President & Chief Operating Officer drives continuous improvement across all clinical and support functions. Brown manages the logistics of facility operations to ensure safe and inclusive environments. Ultimately, Jordon Brown maintains the operational agility necessary to adapt to the changing needs of the population served by the agency.

    Brandyn Heppard - President of the Board of Trustees

    Brandyn Heppard, the President of the Board of Trustees at Lifetime Assistance, directs the governance and fiduciary oversight of the organization. Heppard leads the board in establishing policies that uphold the agency's mission of serving individuals with developmental disabilities. By facilitating high-level strategic discussions, the President of the Board of Trustees ensures alignment between executive leadership and the long-term goals of the agency. Brandyn Heppard monitors organizational performance and provides guidance on major capital investments. This leadership role involves fostering strong relationships with community stakeholders and donors to support the agency's growth. Through rigorous oversight of governance practices, the President of the Board of Trustees maintains accountability and transparency in all institutional activities. Heppard evaluates the effectiveness of programs to ensure they meet the evolving needs of the community. Ultimately, Heppard provides the essential governance framework that empowers the agency to fulfill its commitment to inclusive care and support.

    Keith Gilderhus - Chief Information Officer & Chief Information Security Officer

    Keith Gilderhus, the Chief Information Officer & Chief Information Security Officer at Lifetime Assistance, architects the digital infrastructure and data protection protocols for the agency. Gilderhus manages the secure integration of electronic health records to improve care coordination for individuals with developmental disabilities. By implementing advanced cybersecurity measures, the Chief Information Officer & Chief Information Security Officer protects sensitive client information from emerging digital threats. Keith Gilderhus oversees the deployment of enterprise software solutions that streamline administrative workflows and enhance staff productivity. This leadership role involves aligning technology investments with the agency's broader mission of providing accessible support services. Through the modernization of internal networks, the Chief Information Officer & Chief Information Security Officer ensures reliable communication across all regional facilities. Gilderhus evaluates new technological tools to improve service delivery and operational efficiency. Ultimately, Gilderhus maintains a robust and secure digital environment that supports the agency's commitment to excellence in human services.

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    Frequently Asked Questions Regarding Lifetime Assistance Top Executives and Leadership Team

    Who leads Lifetime Assistance?
    Lifetime Assistance is led by Jamie Branciforte (President & Chief Executive Officer), along with executives such as Jonathan Semmler (Chief Financial Officer) and Jordon Brown (Executive Vice President & Chief Operating Officer).
    Who is part of Lifetime Assistance’s executive team?
    The executive team of Lifetime Assistance includes leaders such as Jamie Branciforte (President & Chief Executive Officer), Jonathan Semmler (Chief Financial Officer), Jordon Brown (Executive Vice President & Chief Operating Officer) and other senior executives.
    How many executives does Lifetime Assistance have?
    Lifetime Assistance has 5 executives leading key business areas.
    What roles are included in Lifetime Assistance’s leadership team?
    The leadership team of Lifetime Assistance includes roles such as President & Chief Executive Officer, Chief Financial Officer, Executive Vice President & Chief Operating Officer, President of the Board of Trustees, Chief Information Officer & Chief Information Security Officer.