Leadership Overview
Kaleida Health has 10 executives leading key functions including strategic oversight, clinical operations, information technology, revenue management, and marketing.
Committed to delivering comprehensive medical services across Western New York, Kaleida Health prioritizes patient-centered care through its network of hospitals, outpatient clinics, and home health services.
Committed to delivering comprehensive medical services across Western New York, Kaleida Health prioritizes patient-centered care through its network of hospitals, outpatient clinics, and home health services.
Leadership Roles at Kaleida Health
Mary LaRowe - President & Chief Executive Officer, Lake Erie Reg Health System
Mary LaRowe, the President & Chief Executive Officer, Lake Erie Reg Health System at Kaleida Health, directs regional clinical strategy and operational excellence. LaRowe manages the integration of long-term care facilities and outpatient services to ensure consistent patient outcomes across the Western New York landscape. By aligning administrative goals with medical requirements, the President & Chief Executive Officer, Lake Erie Reg Health System optimizes resource allocation for complex health systems. This leadership role involves constant collaboration with the board to refine service delivery models. Mary LaRowe maintains a focus on expanding access to school-based health centers and home health initiatives. Through rigorous oversight of regional health metrics, LaRowe drives sustainable growth and improves community health standards. The President & Chief Executive Officer, Lake Erie Reg Health System remains dedicated to maintaining high-quality care standards while navigating the evolving regulatory environment of the healthcare industry.
Donald Boyd - President & Chief Executive Officer
Donald Boyd, the President & Chief Executive Officer at Kaleida Health, architects the overarching corporate strategy for the entire health system. Boyd oversees the alignment of hospital operations with the broader mission of providing accessible care throughout Western New York. By managing the executive team, the President & Chief Executive Officer ensures that outpatient clinics and home health services meet rigorous quality benchmarks. This leadership role requires balancing financial stability with the expansion of critical medical infrastructure. Donald Boyd fosters partnerships with community stakeholders to enhance service reach. Through the implementation of innovative care delivery models, Boyd improves operational efficiency across all facilities. The President & Chief Executive Officer maintains a clear vision for long-term sustainability, ensuring that the organization remains a cornerstone of regional health. By prioritizing patient safety and clinical excellence, the President & Chief Executive Officer secures the future of the health system.

Hugh Chisholm - Executive Vice President & Chief Financial Officer
Hugh Chisholm, the Executive Vice President & Chief Financial Officer at Kaleida Health, manages the capital allocation and long-term financial planning for the entire system. Chisholm oversees the budgeting process, ensuring that investments in medical technology and facility upgrades align with strategic priorities. By monitoring fiscal health and managing debt structures, the Executive Vice President & Chief Financial Officer provides the stability necessary for growth. This leadership role involves evaluating the financial viability of new outpatient clinics and home health initiatives. Hugh Chisholm collaborates with the board to ensure compliance with financial regulations and reporting standards. Through the development of robust financial models, Chisholm supports the organization in navigating the complex economic landscape of healthcare. The Executive Vice President & Chief Financial Officer maintains a focus on cost-efficiency and resource optimization. By securing the financial future of the organization, the Executive Vice President & Chief Financial Officer enables the delivery of high-quality care.
Sam Carlo - Chief Operating Officer
Sam Carlo, the Chief Operating Officer at Kaleida Health, directs the daily internal operations of the hospital network to ensure maximum efficiency. Carlo manages the logistics of supply chain, facility maintenance, and staffing across all clinical sites. By optimizing internal workflows, the Chief Operating Officer reduces wait times and improves the overall patient experience in outpatient clinics. This leadership role involves standardizing operational protocols to ensure consistency across the Western New York footprint. Sam Carlo collaborates with department heads to resolve bottlenecks in service delivery and resource utilization. Through the implementation of lean management principles, Carlo enhances the productivity of clinical teams. The Chief Operating Officer maintains a focus on operational readiness, ensuring that all facilities remain prepared for high patient volumes. By streamlining internal processes, the Chief Operating Officer supports the broader organizational goal of providing accessible and reliable healthcare services.
Kelly Corbi - Executive Vice President & Chief Operating Officer, System
Kelly Corbi, the Executive Vice President & Chief Operating Officer, System at Kaleida Health, directs the integration of clinical services across the entire health system. Corbi manages the coordination between hospitals and community-based outpatient centers to ensure a seamless patient journey. By overseeing system-wide operational policies, the Executive Vice President & Chief Operating Officer, System improves the quality of care delivery across Western New York. This leadership role involves aligning clinical departments with the strategic goals of the organization. Kelly Corbi implements standardized care pathways that enhance patient outcomes and operational efficiency. Through the management of cross-functional teams, Corbi drives improvements in service accessibility and clinical performance. The Executive Vice President & Chief Operating Officer, System maintains a focus on scaling operations to meet the evolving needs of the community. By fostering collaboration across the system, the Executive Vice President & Chief Operating Officer, System ensures that all facilities operate at peak performance.
Lisa Schmidt - Vice President Chief Operating Officer Buffalo General Medical Center
Lisa Schmidt, the Vice President Chief Operating Officer Buffalo General Medical Center at Kaleida Health, directs the daily clinical and administrative operations of the medical center. Schmidt manages the staffing, patient flow, and facility resources to ensure high-quality care delivery within the hospital. By overseeing the implementation of clinical protocols, the Vice President Chief Operating Officer Buffalo General Medical Center improves patient safety and operational efficiency. This leadership role involves coordinating with medical staff to address the specific needs of the patient population in the region. Lisa Schmidt monitors performance metrics to identify areas for improvement in service delivery. Through the management of hospital-specific resources, Schmidt ensures that the medical center remains a reliable provider of acute care. The Vice President Chief Operating Officer Buffalo General Medical Center maintains a focus on maintaining high standards of clinical excellence. By optimizing hospital operations, the Vice President Chief Operating Officer Buffalo General Medical Center supports the overall mission of the health system.
Courtney Lewis - Chief Information Officer
Courtney Lewis, the Chief Information Officer at Kaleida Health, directs the digital transformation of clinical and administrative data systems. Lewis manages the secure integration of electronic health records across all outpatient clinics and hospital facilities. By architecting robust cybersecurity frameworks, the Chief Information Officer protects sensitive patient information while enabling seamless data access for medical staff. This leadership role involves upgrading legacy infrastructure to support modern telehealth and home health monitoring tools. Courtney Lewis collaborates with clinical leaders to implement software solutions that streamline patient intake and diagnostic workflows. Through the deployment of advanced analytics, Lewis provides actionable insights that improve operational decision-making. The Chief Information Officer ensures that the technological backbone of the organization remains resilient and scalable. By maintaining high standards for data integrity, the Chief Information Officer supports the delivery of efficient, high-quality care throughout the Western New York region.
Jeffrey Roche - Chief Revenue Officer
Jeffrey Roche, the Chief Revenue Officer at Kaleida Health, manages the financial health of the organization through strategic billing and reimbursement optimization. Roche oversees the revenue cycle management for all hospitals and outpatient clinics, ensuring fiscal sustainability. By analyzing market trends and payer contracts, the Chief Revenue Officer identifies opportunities to improve financial performance without compromising patient care. This leadership role involves coordinating with clinical departments to ensure accurate documentation and coding practices. Jeffrey Roche implements automated systems to reduce administrative overhead and accelerate payment processing. Through rigorous monitoring of financial KPIs, Roche drives revenue growth and supports the expansion of home health services. The Chief Revenue Officer maintains transparency in financial reporting to the board and executive leadership. By aligning revenue strategies with the mission of the organization, the Chief Revenue Officer ensures that resources remain available for critical medical investments.
Shawn Lyman - Vice President, Chief Technology Officer
Shawn Lyman, the Vice President, Chief Technology Officer at Kaleida Health, directs the innovation and implementation of advanced medical technologies. Lyman manages the research and development of digital tools that support clinical diagnostics and patient monitoring. By overseeing the integration of emerging technologies into existing hospital infrastructure, the Vice President, Chief Technology Officer enhances the capabilities of medical staff. This leadership role involves evaluating new software and hardware solutions to improve the precision of care. Shawn Lyman collaborates with the IT department to ensure that all technological advancements are secure and interoperable. Through the deployment of cutting-edge diagnostic equipment, Lyman supports the organization in maintaining a competitive edge in the healthcare market. The Vice President, Chief Technology Officer maintains a focus on future-proofing the system against technological obsolescence. By driving innovation, the Vice President, Chief Technology Officer ensures that the organization remains at the forefront of medical technology.
Michael Mineo - Executive Vice President & Chief Marketing Officer, Kaleida Health
Michael Mineo, the Executive Vice President & Chief Marketing Officer, Kaleida Health at Kaleida Health, directs the brand strategy and community engagement initiatives. Mineo manages the communication efforts that promote the organization's services, including outpatient clinics and home health care, to the Western New York population. By developing targeted marketing campaigns, the Executive Vice President & Chief Marketing Officer, Kaleida Health increases awareness of available medical resources. This leadership role involves managing public relations and ensuring that the organizational mission is clearly communicated to patients and stakeholders. Michael Mineo collaborates with clinical leaders to highlight service excellence and patient success stories. Through the analysis of market feedback, Mineo refines the brand identity to better serve the community. The Executive Vice President & Chief Marketing Officer, Kaleida Health maintains a focus on building trust and loyalty among patients. By strengthening the public image, the Executive Vice President & Chief Marketing Officer, Kaleida Health supports the growth of the organization.
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