Jersey Mike's Subs Executive and Leadership Team

Charles Morrison, the Chief Executive Officer & Director at Jersey Mike's Subs, directs the overarching strategic vision and long-term growth trajectory for the entire restaurant chain. Overseeing the expansion of the brand across the United States, the Chief Executive Officer & Director ensures that every location maintains the high standards of quality ingredients and traditional preparation methods synonymous with the company. Morrison collaborates closely with the Board to align operational goals with market demands, focusing on scaling the franchise model while preserving the core identity of the business. By optimizing supply chain logistics and enhancing the digital ordering experience, Charles Morrison drives significant revenue growth and operational efficiency. This leadership role involves constant evaluation of market trends to keep the brand competitive in the fast-casual dining sector. Ultimately, Morrison secures the financial health and brand reputation of the organization through disciplined management and strategic foresight.

Michael Manzo, the Ret. Chief Operating Officer at Jersey Mike's Subs, manages the internal systems and procedural frameworks that support the daily operations of the restaurant chain. Overseeing the implementation of standardized preparation methods, the Ret. Chief Operating Officer ensures that every sub sandwich meets the rigorous quality benchmarks established by the company. Manzo coordinates with regional managers to streamline workflows, focusing on efficiency in both front-of-house service and back-of-house production. By refining the operational protocols for catering and delivery services, Michael Manzo enhances the overall service speed and customer satisfaction levels. This leadership role involves monitoring performance metrics across the entire network to identify areas for process improvement and cost reduction. Through meticulous attention to detail and a focus on operational excellence, Manzo supports the scalability of the business model, ensuring that the brand maintains consistency as the footprint expands across the country.

Greg McMenaman, the President, Palm Beach Marketing Co-op at Jersey Mike's Subs, directs regional promotional efforts and local market penetration strategies within the designated cooperative territory. Overseeing the execution of localized marketing campaigns, the President, Palm Beach Marketing Co-op ensures that the brand message resonates effectively with the specific demographics of the region. McMenaman coordinates with individual franchise owners to align local advertising spend with national brand initiatives, fostering a cohesive market presence. By leveraging community-based outreach and targeted local promotions, Greg McMenaman drives store traffic and increases brand awareness in competitive environments. This leadership role involves analyzing regional sales data to optimize marketing investments and improve the return on investment for local operators. Through strategic planning and active collaboration with the broader corporate marketing team, McMenaman ensures that the regional cooperative contributes significantly to the overall growth and success of the national brand.

Rich Hope, the Chief Marketing Officer at Jersey Mike's Subs, architects the brand identity and customer engagement strategies that define the company's market presence. Overseeing national advertising campaigns and the MyMike’s loyalty program, the Chief Marketing Officer ensures that the value proposition of freshly prepared, made-to-order sandwiches reaches a broad audience. Hope manages the integration of mobile ordering and digital marketing initiatives to increase customer retention and drive traffic to both new and established locations. By analyzing consumer behavior data, Rich Hope refines promotional efforts to maximize brand visibility and support franchise growth across diverse regional markets. This leadership role requires constant coordination with operational teams to ensure that marketing promises align with the actual in-store experience. Through innovative outreach and consistent messaging, Hope strengthens the connection between the brand and its loyal customer base, ensuring sustained market relevance.