Leadership Overview
Red Robin has 6 executives leading key functions including operations, finance, technology, legal, and human resources.
Driven by a commitment to culinary excellence, Red Robin is dedicated to serving high-quality burgers and fostering a fun dining experience that brings friends and families together, solidifying its position as the Gourmet Burger Authority.
Driven by a commitment to culinary excellence, Red Robin is dedicated to serving high-quality burgers and fostering a fun dining experience that brings friends and families together, solidifying its position as the Gourmet Burger Authority.
Leadership Roles at Red Robin
Mark Graff - Chief Financial Officer
Mark Graff, the Chief Financial Officer at Red Robin, directs the company's financial strategy and fiscal operations. Graff manages all aspects of financial planning, reporting, and analysis, ensuring the fiscal health and stability of the organization. This critical role involves overseeing budgeting, forecasting, and capital allocation to support Red Robin's growth initiatives and operational needs. The Chief Financial Officer plays a key part in managing investor relations and communicating the company's financial performance. Graff's responsibilities include identifying opportunities for cost optimization and revenue enhancement across the restaurant chain's extensive network of over 540 locations. By providing strategic financial guidance, Mark Graff supports informed decision-making across all departments, driving profitability and long-term value for Red Robin's stakeholders.
Jesse Griffith - Chief Operating Officer
Jesse Griffith, the Chief Operating Officer at Red Robin, directs all operational facets of the casual dining chain. Griffith oversees the execution of the company's strategy across its more than 540 locations in the United States and Canada, ensuring consistent delivery of the 'Gourmet Burger Authority' experience. This leadership role involves optimizing restaurant performance, driving operational efficiency, and maintaining the high standards for which Red Robin is known. Griffith's focus extends to enhancing the guest experience, from the quality of the food, including the signature Bottomless Steak Fries, to the fun and welcoming environment. The Chief Operating Officer also manages the integration of new menu items and operational procedures to align with market demands and the company's commitment to craveable, high-quality burgers. Jesse Griffith's oversight is critical to the seamless functioning of daily operations and the overall success of the brand's market presence.
Eric Houseman - President & Chief Operating Officer
Eric Houseman, the President & Chief Operating Officer at Red Robin, drives the strategic direction and operational execution for the renowned casual dining chain. Houseman oversees the comprehensive management of all restaurant operations, ensuring a consistent and high-quality guest experience across more than 540 locations. This dual role involves leading initiatives to enhance brand performance, optimize supply chain logistics, and foster a culture of excellence among the workforce. The President & Chief Operating Officer is instrumental in aligning operational strategies with the company's overarching mission to be the 'Gourmet Burger Authority.' Eric Houseman's leadership focuses on driving revenue growth, improving profitability, and expanding market reach through innovative operational strategies and a commitment to serving craveable burgers and signature beverages.
Deena DePhilips - Vice Head of Technology, President & Interim Chief Information Officer, 2022-2023)
Deena DePhilips, the Vice Head of Technology, President & Interim Chief Information Officer, 2022-2023) at Red Robin, spearheads the company's technology vision and execution. De Philips oversees the development and implementation of innovative technological solutions that enhance both the guest experience and internal operational efficiency. This leadership position involves managing the company's IT infrastructure, ensuring robust cybersecurity measures, and driving digital transformation initiatives across the restaurant chain. The Vice Head of Technology, President & Interim Chief Information Officer, 2022-2023) also guides the integration of technology to support Red Robin's core business, including online ordering and catering services. Deena DePhilips's strategic direction is vital for maintaining Red Robin's competitive edge in the fast-paced restaurant industry.
Sarah Mussetter - Chief Legal Officer
Sarah Mussetter, the Chief Legal Officer at Red Robin, provides comprehensive legal counsel and oversees all legal affairs for the company. Mussetter manages corporate governance, regulatory compliance, and risk management across the organization's extensive operations. This critical role involves advising senior leadership on legal implications of business decisions, ensuring adherence to all applicable laws and regulations in the United States and Canada. The Chief Legal Officer plays a key part in contract negotiations, litigation oversight, and the protection of intellectual property. Sarah Mussetter's expertise is essential for navigating the complex legal landscape of the restaurant industry, safeguarding Red Robin's interests and supporting its strategic objectives with sound legal guidance.
Humera Kassem - Chief People Officer
Humera Kassem, the Chief People Officer at Red Robin, leads all human resources functions and talent management strategies for the company. Kassem is responsible for cultivating a positive and engaging work environment that supports Red Robin's mission and values. This role involves overseeing recruitment, employee relations, compensation and benefits, and learning and development programs across the organization's more than 540 locations. The Chief People Officer plays a vital part in attracting, retaining, and developing a high-performing workforce, essential for delivering exceptional guest experiences. Humera Kassem's strategic initiatives focus on fostering a culture of inclusivity and growth, ensuring that Red Robin's team members are empowered to contribute to the brand's success as the 'Gourmet Burger Authority'.
Explore Leadership Teams in Hospitality
Jersey Mike's, headquartered in Manasquan, N.J., is a quick-service restaurant that specializes in premium subs and sandwiches. The company was founded in 1956, was purchased by the current CEO, Peter Cancro in 1975, and began its franchising initiatives in 1987. Peter Cancro currently holds 100% of Jersey Mike's voting shares. The Jersey Mike's system included 3,000 domestic restaurants, all of which operate in the casual quick-service restaurant industry. The company operates as a single brand of restaurants in 48 states and Washington D.C. Jersey Mike's also has a small presence in Canada. Within the U.S., the company has modest geographic diversity, with the top three states accounting for 31% of all domestic restaurants. Jersey Mike's has expanded significantly over the past decade. Since 2006, the company has grown to 2,025 units in the U.S. from 324 units with a cumulative average growth rate of approximately 13%. The company expects to continue its current rate of expansion, with a committed development pipeline of over 1000 restaurants, of which 250 are expected to open in 2022. Since 2006, Jersey Mike's has been a 99% franchised system, which remains the target proportion of franchised restaurants in the pool. CEO Peter Cancro and his family control 60 units, which are considered "franchised" according to the terms of the securitization. If these units were to be considered corporate owned, 96% of the system would still be franchised. Jersey Mike's franchisee base is diverse, with 536 U.S. franchisees operating an average of approximately four restaurants each, and the largest franchisee operating approximately 3% of the total branded restaurants. Of these 536 franchisees, 201 are single-restaurant operators. The top 10 franchisees in the U.S. have an average tenure of approximately 10 years and operate an average of 36 restaurants each. The company typically executes and agrees on 10-year franchise agreements with its franchisees, with the option to renew for an additional 10-year term. The royalty ...
Company Leadership
JH
DJ
NA
Based in New York City, New York, Wonder is a mobile catering service providing meals from restaurants including Barrio Café, The General Chinese, Fred's Meat & Bread, and more.
Company Leadership AL
WY
CZ
Grill'd is a chain restaurant that's based in Australia and has locations across the country. Grill'd offers a variety of natural burgers, chicken sandwiches, and sides all sources from responsible farms.
Company Leadership PK
SC
AF
LBF commenced operations in the year 2002. t is an innovative combination of traditional as well as new-age F&B concepts and is passionate about scale with over 3000 employees. It has created a strong connect with food lovers in various cities like Delhi NCR, Karnal, Mumbai, Pune, Bengaluru, Jammu, Singapore, Washington DC, Abu Dhabi, Jeddah, Sri Lanka and Bangkok. Around 200 operational F&B touch-points having a strong presence in prominent Malls, Airports, High Streets, Multiplexes, Office complexes, Hotels and other high footfall locations including Highways in India and Overseas. The company's critically acclaimed, award winning brands include Punjab Grill, Zambar, Asia 7, and The Artful Baker are well known for their respective cuisines. Drawing unparalleled expertise in the Indian F&B industry, Lite Bite Foods imprints a strong commitment in the travel retail segment. The company specializes in offering exciting meal options to travel through a variety of formats including sit down restaurants, bistros and On-the-Go Kiosk models. The company has the company's airport presence at Mumbai, New Delhi, Pune, Indore, Jammu, Calicut, Bhubaneswar, Bengaluru and Kannur. Further, the brand division, 'Savour' caters to a range of corporate & social events including conventions, institutions, weddings & private parties.
Company Leadership RP
AG
NV
SK
Frequently Asked Questions Regarding Red Robin Top Executives and Leadership Team
