Red Robin Executive and Leadership Team

Mark Graff, the Chief Financial Officer at Red Robin, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures rigorous budget management across the entire restaurant portfolio. This leadership role involves analyzing market trends to optimize profitability while maintaining the high standards associated with the brand. By managing investor relations and corporate accounting, Mark Graff directly impacts the long-term stability of the company. Graff also coordinates with the executive team to align capital expenditures with growth initiatives, ensuring that the financial infrastructure supports the expansion of the Gourmet Burger Authority across the United States and Canada. Through disciplined fiscal oversight, the Chief Financial Officer secures the resources necessary for sustained operational excellence and shareholder value creation in a competitive casual dining landscape.

Jesse Griffith, the Chief Operating Officer at Red Robin, directs the daily execution of restaurant operations and service standards. Overseeing the efficiency of the kitchen and front-of-house teams, the Chief Operating Officer ensures that every guest receives the signature high-quality burgers and Bottomless Steak Fries. This leadership role involves streamlining supply chain logistics and optimizing labor models to maintain profitability across the North American footprint. By implementing standardized operational procedures, Jesse Griffith guarantees consistency in food quality and service speed. Griffith also works closely with regional managers to address local market needs and improve overall restaurant performance. Through a focus on operational excellence and team development, the Chief Operating Officer supports the company mission of creating memorable bonding experiences for guests in every location, driving operational success through rigorous process management.

Phyllis Mercurio, the Chief Operating Officer & Round Robin, Llc Operating Partner at Red Robin, manages the strategic integration of franchise operations and partnership initiatives. Overseeing the performance of specific business units, the Chief Operating Officer & Round Robin, Llc Operating Partner ensures that franchise agreements align with the broader corporate vision. This leadership role involves fostering strong relationships with partners to maintain brand integrity and operational excellence across diverse markets. By focusing on the unique requirements of the Round Robin, Llc portfolio, Phyllis Mercurio drives growth and efficiency in specialized segments of the business. Mercurio also coordinates with the executive team to implement best practices that enhance the guest experience. Through dedicated oversight of these specific operational channels, the Chief Operating Officer & Round Robin, Llc Operating Partner contributes to the overall scalability and success of the company.

Scott Hudler, the Chief Marketing Officer at Red Robin, architects the brand identity and consumer engagement strategies. Overseeing national advertising campaigns and digital loyalty programs, the Chief Marketing Officer drives traffic to over 540 locations. This leadership role involves crafting messaging that highlights the craveable burger offerings and the unique dining environment. By leveraging data-driven insights, Scott Hudler optimizes promotional efforts to increase market share and brand awareness. Hudler also collaborates with operations teams to ensure that marketing initiatives translate into consistent guest experiences across all regional markets. Through innovative digital outreach and menu promotion, the Chief Marketing Officer strengthens the connection between the brand and its diverse customer base, ensuring that the company remains a top choice for families and friends seeking a high-quality, fun dining experience.

Sarah Mussetter, the Chief Legal Officer at Red Robin, directs all corporate governance, regulatory compliance, and risk management initiatives. Overseeing the legal framework for the entire organization, the Chief Legal Officer ensures that all business practices adhere to federal and regional standards. This leadership role involves managing complex contract negotiations, intellectual property protection, and labor law compliance across the North American restaurant network. By providing strategic counsel to the Board and executive leadership, Sarah Mussetter mitigates operational risks and supports the company's expansion goals. Mussetter also leads the legal team in addressing litigation and regulatory inquiries, ensuring that the brand remains protected in a dynamic hospitality environment. Through proactive legal strategy and meticulous oversight, the Chief Legal Officer safeguards the company's reputation and operational continuity, enabling the business to focus on delivering high-quality dining experiences.

Humera Kassem, the Chief People Officer at Red Robin, directs human capital strategy, talent acquisition, and organizational culture development. Overseeing the recruitment and retention of thousands of employees, the Chief People Officer ensures that the workforce remains aligned with the company's commitment to a fun and welcoming environment. This leadership role involves designing comprehensive training programs and performance management systems that empower staff to deliver exceptional guest service. By fostering an inclusive and high-performing workplace, Humera Kassem drives employee engagement and operational productivity. Kassem also collaborates with other C-suite leaders to integrate talent development with broader business objectives, ensuring that the company attracts and retains top-tier professionals. Through strategic workforce planning and a focus on employee well-being, the Chief People Officer supports the long-term growth and success of the organization.