Leadership Overview
J.D. Power has 7 executives leading key functions including strategy, marketing, technology, operations, finance, banking, and business development.
Focused on delivering actionable consumer insights, J.D. Power empowers global organizations to refine customer-facing strategies through advanced data analytics and artificial intelligence.
Focused on delivering actionable consumer insights, J.D. Power empowers global organizations to refine customer-facing strategies through advanced data analytics and artificial intelligence.
Leadership Roles at J.D. Power
Joshua Peirez - President & Chief Executive Officer
Joshua Peirez, the President & Chief Executive Officer at J.D. Power, directs the overarching corporate strategy and global vision. Overseeing the integration of big data and artificial intelligence, the President & Chief Executive Officer ensures the firm maintains a competitive edge in consumer insights. This leadership role involves guiding the executive team toward long-term growth while expanding the reach of advisory services across international markets. By aligning internal resources with evolving industry demands, Joshua Peirez drives the development of sophisticated algorithmic modeling capabilities. Peirez maintains a focus on delivering incisive intelligence that helps businesses navigate complex customer interactions. Through consistent oversight of organizational performance, the President & Chief Executive Officer secures the firm's position as a pioneer in data-driven decision-making for major industries worldwide.
Maxine Pollack - Senior Partner and Chief Financial Officer
Maxine Pollack, the Senior Partner and Chief Financial Officer at J.D. Power, directs the financial planning, capital allocation, and fiscal health of the organization. Overseeing the budgetary requirements for research and development, the Senior Partner and Chief Financial Officer ensures the firm maintains the resources necessary to pioneer new AI and data modeling capabilities. This leadership role involves managing financial risk and supporting the strategic expansion of advisory services into new markets. By analyzing revenue streams and operational costs, Maxine Pollack drives the financial stability required for long-term growth. Pollack collaborates with the Board to ensure transparency and alignment with shareholder interests. Through disciplined financial oversight, the Senior Partner and Chief Financial Officer supports the firm's ability to deliver high-value consumer insights to global businesses.
Robyn Stonehill - Chief Operating Officer
Robyn Stonehill, the Chief Operating Officer at J.D. Power, executes the internal operational strategy and streamlines cross-functional workflows. Overseeing the daily execution of advisory services and data delivery, the Chief Operating Officer ensures organizational alignment with corporate objectives. This leadership role involves managing the infrastructure that supports global operations and client service delivery. By optimizing internal processes, Robyn Stonehill drives the efficiency required to maintain high standards in consumer insights. Stonehill works closely with the leadership team to scale operations in response to increasing demand for data-driven intelligence. Through rigorous management of resources and operational protocols, the Chief Operating Officer ensures the firm consistently meets the needs of businesses relying on its analytics to guide customer-facing strategies.
Mike Iacobacci - President's Club Banker
Mike Iacobacci, the President's Club Banker at J.D. Power, directs high-level client relationships and strategic partnerships within the financial services sector. Overseeing the application of consumer insights to banking strategies, the President's Club Banker ensures that financial institutions leverage data to improve customer interactions. This leadership role involves identifying growth opportunities and facilitating the adoption of advisory services among key industry players. By providing tailored intelligence, Mike Iacobacci drives the implementation of customer-facing strategies that enhance brand loyalty. Iacobacci works with the broader team to translate complex data into actionable banking solutions. Through consistent engagement with major financial entities, the President's Club Banker secures the firm's influence in the banking industry, ensuring that clients receive the most relevant and impactful consumer behavior analytics.
Craig Jennings - President
Craig Jennings, the President at J.D. Power, directs the execution of business unit strategies and oversees the delivery of core advisory services. Overseeing the alignment of product offerings with market needs, the President ensures the firm maintains its reputation for incisive industry intelligence. This leadership role involves managing the tactical implementation of consumer insights across various sectors. By fostering collaboration between research and advisory teams, Craig Jennings drives the development of solutions that address specific customer-facing challenges. Jennings monitors performance metrics to ensure the firm meets its operational goals and client expectations. Through the active management of business units, the President supports the firm's mission to provide the data and analytics necessary for businesses to understand and influence consumer behavior effectively.
Ritu Asthana - Chief Marketing Officer
Ritu Asthana, the Chief Marketing Officer at J.D. Power, architects the global brand strategy and market positioning initiatives. Overseeing the communication of complex data analytics to diverse industry stakeholders, the Chief Marketing Officer ensures the firm effectively demonstrates the value of consumer insights. This leadership role involves managing brand reputation and driving engagement across North American and global markets. By leveraging deep expertise in consumer behavior, Ritu Asthana crafts campaigns that highlight the firm's unique ability to interpret customer interactions. Asthana collaborates with product teams to align marketing narratives with the latest technological advancements in AI. Through strategic outreach and market analysis, the Chief Marketing Officer expands the visibility of advisory services, ensuring that businesses recognize the firm as the primary authority in industry intelligence.
Michael Lukaszevicz - Chief Technology Officer
Michael Lukaszevicz, the Chief Technology Officer at J.D. Power, directs the development of scalable data infrastructure and advanced analytical platforms. Overseeing the implementation of artificial intelligence and machine learning models, the Chief Technology Officer ensures the firm remains at the forefront of big data innovation. This leadership role involves managing the technical architecture that supports the delivery of incisive industry intelligence to global clients. By optimizing computational capabilities, Michael Lukaszevicz drives the efficiency of algorithmic modeling used to decode consumer behavior. Lukaszevicz collaborates with the executive team to integrate new digital tools into existing advisory services. Through the continuous modernization of technical systems, the Chief Technology Officer supports the firm's mission to provide high-fidelity data solutions that guide customer-facing strategies across major industries.
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