ITC Hotels Executive and Leadership Team

Amar Chhettri, the Chief Executive Officer at ITC Hotels, directs the overarching strategic vision for the brand. Chhettri manages the expansion of high-end lodging services while ensuring the 75 well-appointed rooms maintain luxury standards. By overseeing the integration of culinary excellence across multiple dining options, the Chief Executive Officer drives revenue growth and market positioning. Amar Chhettri coordinates with the board to refine service delivery models for both leisure and business travelers. This leadership role involves optimizing event facility utilization, specifically the ballroom capacity for 250 guests. Through rigorous oversight of operational efficiency, Chhettri secures the competitive advantage of the property within the hospitality sector. The Chief Executive Officer maintains focus on long-term asset value and brand reputation, ensuring that every guest interaction reflects the premium nature of the hotel. Chhettri consistently evaluates market trends to adapt service offerings for maximum profitability.

Karan Malik, the MD and Chief Executive Officer at ITC Hotels, architects the corporate governance framework for the organization. Malik oversees the alignment of regional operations with the broader mission of providing luxurious experiences in the Kasauli valley. By managing the capital allocation for property upgrades, the MD and Chief Executive Officer ensures that infrastructure supports high-end guest expectations. Karan Malik collaborates with executive leadership to streamline administrative processes and enhance service delivery. This role involves monitoring the performance of the 75 rooms and event facilities to maximize occupancy rates. Malik drives the implementation of digital amenities, such as free Wi-Fi, to meet modern traveler requirements. Through strategic planning, the MD and Chief Executive Officer strengthens the market presence of the hotel. Malik maintains a focus on sustainable growth, ensuring that operational outputs consistently exceed industry benchmarks for quality and guest satisfaction.

Ajgar Gazi, the Co-Chief Executive Officer at ITC Hotels, manages the daily operational execution of the hotel services. Gazi focuses on the culinary department, ensuring that the variety of dining options meets the high standards expected by guests. By overseeing the event facilities, the Co-Chief Executive Officer coordinates the logistics for large-scale gatherings and ballroom events. Ajgar Gazi drives the implementation of guest-centric programs, including complimentary breakfast services, to enhance the overall visitor experience. This leadership role involves managing staff performance and service quality across all departments. Gazi works closely with other executives to ensure that the operational workflow supports the strategic goals of the property. Through meticulous attention to detail, the Co-Chief Executive Officer maintains the aesthetic and functional integrity of the hotel. Gazi ensures that the guest experience remains consistent with the premium brand identity, fostering loyalty and repeat business for the organization.

Rashmi Jain, the Chief Financial Officer, Srinivasa Resorts Limited, Subsidiary of Itc Hotels Limited at ITC Hotels, directs the fiscal health and budgetary planning for the subsidiary. Jain oversees the financial reporting, cost management, and revenue analysis for the property. By monitoring the profitability of the 75 rooms and event facilities, the Chief Financial Officer, Srinivasa Resorts Limited, Subsidiary of Itc Hotels Limited ensures that financial targets align with corporate objectives. Rashmi Jain manages the allocation of resources for maintenance and service improvements, balancing operational costs with the need for high-end amenities. This role involves providing financial insights to the board to support strategic decision-making regarding future investments. Jain drives the optimization of financial systems to improve efficiency and transparency. Through rigorous fiscal oversight, the Chief Financial Officer, Srinivasa Resorts Limited, Subsidiary of Itc Hotels Limited secures the long-term financial stability of the resort, ensuring that all business activities contribute to the overall growth of the company.

Preeti Tuteja, the Senior Secretary To Chief Financial Officer at ITC Hotels, coordinates the administrative functions supporting the financial leadership team. Tuteja manages the scheduling, documentation, and communication flow for the Chief Financial Officer, ensuring that executive priorities receive immediate attention. By organizing financial records and facilitating meetings, the Senior Secretary To Chief Financial Officer supports the efficient operation of the finance department. Preeti Tuteja maintains the integrity of sensitive data related to the 75 rooms and event facility revenue streams. This role involves acting as a liaison between the finance office and other departments to ensure smooth operational coordination. Tuteja drives the implementation of administrative protocols that enhance the productivity of the financial team. Through proactive management of office workflows, the Senior Secretary To Chief Financial Officer enables the leadership to focus on strategic fiscal planning. Tuteja ensures that all administrative tasks align with the high standards of the organization.

Siva Sreem, the Team Captain at ITC Hotels, directs the front-line staff responsible for guest services and room maintenance. Sreem oversees the daily operations of the 75 well-appointed rooms, ensuring that housekeeping and guest support meet the premium standards of the hotel. By managing the team responsible for event facility setup, the Team Captain ensures that the ballroom is prepared for up to 250 guests. Siva Sreem drives the implementation of service protocols that enhance the guest experience, including the delivery of complimentary breakfast and other amenities. This role involves training staff members to maintain high levels of professionalism and efficiency. Sreem coordinates with other departments to resolve guest issues promptly and effectively. Through hands-on leadership, the Team Captain ensures that the property remains a premier destination for travelers. Sreem monitors service quality metrics to identify areas for improvement, ensuring that the guest experience remains consistent with the brand mission.

Bhaskar Sawant, the Team Captain at ITC Hotels, manages the culinary and dining service teams to ensure high-quality food and beverage delivery. Sawant oversees the operations of the various dining options, focusing on menu execution and service speed. By coordinating the staff during peak hours, the Team Captain ensures that guests receive exceptional service in the restaurant areas. Bhaskar Sawant drives the maintenance of food safety standards and quality control across all culinary outlets. This role involves managing inventory levels and supply chain logistics to support the dining operations. Sawant works with the kitchen and service teams to create a seamless dining experience that complements the luxurious atmosphere of the hotel. Through effective team management, the Team Captain ensures that the culinary department contributes positively to the overall guest satisfaction. Sawant monitors feedback from diners to refine service offerings, ensuring that the dining experience remains a highlight for all visitors to the property.