Leadership Overview
Inszone Insurance Services has 5 executives leading key functions including strategy, technology, revenue, operations, and regional management.
Focused on delivering comprehensive brokerage solutions, Inszone Insurance Services maintains a commitment to personalized client service while scaling operations through a nationwide acquisition strategy that targets diverse insurance markets across the United States.
Focused on delivering comprehensive brokerage solutions, Inszone Insurance Services maintains a commitment to personalized client service while scaling operations through a nationwide acquisition strategy that targets diverse insurance markets across the United States.
Leadership Roles at Inszone Insurance Services
Kelli Caldwell - Owner & Chief Executive Officer
Kelli Caldwell, the Owner & Chief Executive Officer at Inszone Insurance Services, directs the overarching corporate strategy and long-term vision for the brokerage. Caldwell architects the aggressive mergers and acquisitions program that drives the firm toward a presence in all 50 states. By aligning capital investments from partners like Ares Capital with organic growth initiatives, the Chief Executive Officer ensures the firm maintains a competitive edge in the property and casualty sector. Kelli Caldwell oversees the integration of acquired agencies, ensuring cultural and operational synergy across the national footprint. This leadership role involves constant evaluation of market trends to refine the portfolio of commercial and personal insurance offerings. Through rigorous financial oversight and strategic planning, the Chief Executive Officer secures the stability of the organization while expanding the reach of insurance solutions to small businesses and large commercial clients nationwide.
Chris Tracy - Regional President
Chris Tracy, the Regional President at Inszone Insurance Services, directs the execution of corporate strategy within specific geographic territories to ensure market penetration. Tracy architects localized growth plans that adapt the firm's broad range of insurance solutions to the unique needs of regional clients. By overseeing the performance of local agencies, the Regional President ensures that the brokerage maintains its relationship-focused service model during periods of rapid expansion. Chris Tracy drives the integration of newly acquired regional offices, fostering collaboration between teams to maximize cross-selling opportunities for commercial and personal insurance. This leadership role involves monitoring regional market trends and adjusting service delivery to maintain a competitive advantage. Through active management of regional operations, the Regional President supports the overall mission of establishing a presence in all 50 states. Tracy ensures that regional outcomes align with the broader financial and operational goals of the organization.
Ross Stevens - Chief Technology Officer
Ross Stevens, the Chief Technology Officer at Inszone Insurance Services, manages the digital infrastructure and data systems supporting the brokerage. Stevens architects scalable platforms that enable the seamless integration of newly acquired agencies into the existing network. By modernizing the technological stack, the Chief Technology Officer improves the efficiency of insurance program delivery for clients across the United States. Ross Stevens drives the implementation of advanced analytics to assess specialized business risks and optimize coverage recommendations. This role involves collaborating with the executive team to ensure that digital tools support the relationship-focused approach of the firm. By streamlining internal workflows and enhancing client-facing portals, the Chief Technology Officer directly impacts the ability of the brokerage to scale rapidly. Stevens maintains the security and reliability of all systems, ensuring that the firm remains at the forefront of insurance technology innovation.
Pat Grignon - Chief Revenue Officer
Pat Grignon, the Chief Revenue Officer at Inszone Insurance Services, directs all sales initiatives and revenue generation strategies across the national brokerage network. Grignon architects high-impact growth plans that leverage the firm's diverse product offerings, including group health, dental, and commercial property insurance. By optimizing the sales funnel and strengthening carrier relationships, the Chief Revenue Officer ensures consistent performance across all regional markets. Pat Grignon oversees the alignment of sales teams with the broader corporate mission of providing customized insurance programs to individuals and businesses. This leadership role involves identifying new market opportunities and refining the value proposition to attract diverse commercial clients. Through data-driven sales management and performance monitoring, the Chief Revenue Officer drives the expansion of the firm's client base. Grignon secures long-term financial health by fostering a culture of excellence and accountability within the revenue-generating departments.

Laura Saavedra - Chief Operations Officer
Laura Saavedra, the Chief Operations Officer at Inszone Insurance Services, manages the daily business functions and internal processes that sustain the brokerage. Saavedra architects operational frameworks that allow the firm to maintain high service standards while scaling through rapid acquisitions. By overseeing the administrative and service delivery teams, the Chief Operations Officer ensures that the personalized approach to insurance remains consistent across all locations. Laura Saavedra drives the standardization of workflows to improve efficiency in handling auto, home, and specialized business insurance policies. This role involves coordinating with regional leadership to resolve operational bottlenecks and support the integration of new staff members. Through meticulous process management and resource allocation, the Chief Operations Officer supports the firm's growth trajectory. Saavedra maintains operational excellence, ensuring that the brokerage delivers reliable, high-quality insurance solutions to clients throughout the United States.
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