Leadership Overview
Indoff has 5 executives leading key functions including information systems, technology architecture, financial oversight, and corporate strategy.
Driven by a commitment to nationwide distribution excellence, Indoff delivers comprehensive material handling, commercial interiors, and energy solutions while maintaining a focus on long-term operational growth and client-centric service standards.
Driven by a commitment to nationwide distribution excellence, Indoff delivers comprehensive material handling, commercial interiors, and energy solutions while maintaining a focus on long-term operational growth and client-centric service standards.
Leadership Roles at Indoff
Julie Frank - Executive Vice President & Chief Financial Officer
Julie Frank, the Executive Vice President & Chief Financial Officer at Indoff, manages the fiscal health and capital allocation strategies for the nationwide distribution of material handling and commercial interiors. Frank oversees all financial reporting, budgeting, and audit functions to ensure transparency and long-term stability. By analyzing revenue streams from business products and energy solutions, the Executive Vice President & Chief Financial Officer optimizes cash flow to support sustainable expansion. This leadership role involves coordinating with the Board to establish rigorous financial controls that mitigate risk across all regional operations. Julie Frank directs the financial planning necessary to sustain the company's market position in the competitive retail hardware landscape. Through disciplined cost management and strategic investment in infrastructure, the Executive Vice President & Chief Financial Officer secures the resources required for ongoing growth. This commitment to fiscal excellence provides the foundation for the company to deliver high-quality products and services to clients throughout the United States.
Jim Riley - President
Jim Riley, the President at Indoff, leads the strategic direction for the material handling and commercial interiors divisions. Riley defines the overarching business goals, focusing on expanding the company's footprint in the nationwide distribution of business products and appliances. By fostering strong relationships with key partners and suppliers, the President ensures consistent service delivery across all regional markets. This leadership role involves setting the tone for corporate culture and driving initiatives that improve operational efficiency. Jim Riley coordinates with other C-suite leaders to align departmental efforts with the broader mission of providing comprehensive energy solutions and printing services. Through a focus on market penetration and customer satisfaction, the President maintains the firm's reputation as a leader in the retail hardware industry. This executive oversight ensures that the organization remains agile and responsive to the evolving needs of the commercial sector, ultimately supporting the company's long-term success and profitability.
Josh Long - President
Josh Long, the President at Indoff, executes the growth strategy for the promotional products and printing services segments. Long directs the sales force and manages the expansion of service offerings to meet the diverse requirements of the commercial interiors market. By identifying new opportunities for revenue generation, the President strengthens the company's presence in the competitive landscape of business products and appliances. This leadership role requires constant monitoring of industry trends to ensure that the firm remains a preferred partner for clients nationwide. Josh Long collaborates with the executive team to refine operational processes, enhancing the speed and reliability of the supply chain. Through a focus on client retention and service excellence, the President drives the company's commitment to providing high-value solutions. This strategic approach to business development ensures that the organization continues to thrive, maintaining a strong competitive edge while delivering consistent results across all product categories and service lines.
Shawn Faulkingham - Chief Information Officer
Shawn Faulkingham, the Chief Information Officer at Indoff, directs the digital infrastructure supporting nationwide distribution of material handling and commercial interiors. Faulkingham architects secure data networks that facilitate seamless communication across the entire supply chain. By optimizing enterprise resource planning systems, the Chief Information Officer ensures high-level data integrity for all business products and energy solutions. This leadership role involves constant evaluation of emerging technologies to maintain competitive advantages within the retail hardware sector. Shawn Faulkingham manages the integration of complex software platforms, enabling efficient operations across North American markets. Through rigorous oversight of cybersecurity protocols, the Chief Information Officer protects sensitive corporate assets while supporting the broader organizational mission. This strategic focus on digital transformation empowers the company to scale effectively, ensuring that internal systems remain robust enough to handle the diverse demands of the modern commercial interiors and appliance markets.

Colin Faulkingham - Chief Technology Officer
Colin Faulkingham, the Chief Technology Officer at Indoff, drives the development of proprietary software tools that enhance the distribution of promotional products and printing services. Faulkingham engineers scalable web platforms that connect regional sales partners with the central supply network. By prioritizing user experience and interface design, the Chief Technology Officer streamlines the procurement process for business products and appliances. This leadership role requires close collaboration with the executive team to align technological roadmaps with long-term corporate objectives. Colin Faulkingham oversees the implementation of cloud-based solutions that improve operational agility across the entire organization. Through the deployment of advanced analytics, the Chief Technology Officer identifies market trends, allowing the company to pivot quickly in response to shifting consumer needs. This focus on technical innovation ensures that the firm remains at the forefront of the industry, providing reliable and efficient digital tools for all stakeholders involved in the nationwide distribution network.
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